#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(847)458-7564

Rental Center

(847)458-7570

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

200 S Randall Rd

Algonquin, IL 60102

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Customer Store Reviews

  • 4.7 out of 506 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (506)
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Showing 1-30 of 506 reviews
The people that work in this store have always been so helpful and been more than willing to answ...
The people that work in this store have always been so helpful and been more than willing to answer questions I have and more than willing to help me. As a woman You don't know how much that is a helpful thing.
by
  • Verified Purchase
  • Recommended
Employee Joy in the flooring department is absolutely wonderful to work with. I highly recommend...
Employee Joy in the flooring department is absolutely wonderful to work with. I highly recommend her and Algonquin Home Depot!!
by
  • Verified Purchase
  • Recommended
Great inventory of items that I need when needed. Friendly and helpful staff. Can find most item...
Great inventory of items that I need when needed. Friendly and helpful staff. Can find most items on my own. Very neat and clean.
by
  • Verified Purchase
  • Recommended
Another good store visit. Found everything needed
Another good store visit. Found everything needed
by
  • Verified Purchase
  • Recommended
Worked with Becky in flooring. I made several changes and had many questions before placing my o...
Worked with Becky in flooring. I made several changes and had many questions before placing my order. She was great! Helpful and thorough throughout. Now I can hardly wait for my hardwood and carpet install!
by
  • Verified Purchase
  • Recommended
Store is mostly organized and clean. Friendly staff and helpful if asked. Cashiers are always fri...
Store is mostly organized and clean. Friendly staff and helpful if asked. Cashiers are always friendly and welcoming.
by
  • Verified Purchase
  • Recommended
They have an awesome garden center everything looks healthy and watered. Looks very organized an...
They have an awesome garden center everything looks healthy and watered. Looks very organized and I love the variety of all the plants and flowers.
by
  • Verified Purchase
  • Recommended
I was able to get the assistance I needed quickly and both associates were friendly, helpful and ...
I was able to get the assistance I needed quickly and both associates were friendly, helpful and so polite. I like Home Depot not only because of the products available, but the associates seem to really care and they always go above and beyond!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Familiar Store and Friendly Staff.
Familiar Store and Friendly Staff.
by
  • Verified Purchase
  • Recommended
Becky in flooring. Terri in flooring. Abner in kitchens. Cimone at the front desk. These 4 people...
Becky in flooring. Terri in flooring. Abner in kitchens. Cimone at the front desk. These 4 people have made my life so much easier over the past month while I am remodeling a home. They have all been helpful, attentive, kind and have gone above and beyond to make me a satisfied customer.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The algonquin store is very clean and I was able to find what I was looking for quickly, also I r...
The algonquin store is very clean and I was able to find what I was looking for quickly, also I received friendly assitannce from store associates for answers to all my questions.
by
  • Verified Purchase
  • Recommended
Everyone is very friendly and helpful at my Algonquin Home depot store.
Everyone is very friendly and helpful at my Algonquin Home depot store.
by
  • Verified Purchase
  • Recommended
This store is clean and well stocked. The sales people are very friendly and helpful.
This store is clean and well stocked. The sales people are very friendly and helpful.
by
  • Verified Purchase
  • Recommended
Jennifer, in customer service, was very helpful in locating the item we were looking to purchase....
Jennifer, in customer service, was very helpful in locating the item we were looking to purchase. She was very professional and courteous. The Algonquin store is the only home improvement store we shop at.
by
  • Verified Purchase
  • Recommended
Great welcoming staff
Great welcoming staff
by
  • Verified Purchase
  • Recommended
Algonquin 1940, is convenient to shop at. The staff has most often been helpful, particularly th...
Algonquin 1940, is convenient to shop at. The staff has most often been helpful, particularly the service desk. Thanks
by
  • Verified Purchase
  • Recommended
See Nico in flooring for any of your flooring needs. Nico is knowledgeable and professional and h...
See Nico in flooring for any of your flooring needs. Nico is knowledgeable and professional and handled my somewhat complicated flooring order with ease. Nico followed up several times as needed for my project and was available to speak with in person and when I called into the store.
by
  • Verified Purchase
  • Recommended
I LOVE this store! I’m here all the time and I’ve worked with the store manager, assistant manag...
I LOVE this store! I’m here all the time and I’ve worked with the store manager, assistant managers, and dozens and dozens of department associates. They are all so nice and helpful no matter my project. They always work to find a solution if I need something. I actually consider many of them true friends. They really are Algonquin’s All-Star community store.
by
  • Verified Purchase
  • Recommended
My experience on a number of times has left me no choice but to rate this Home Depot a 1 star. Un...
My experience on a number of times has left me no choice but to rate this Home Depot a 1 star. Unfortunately time and time again my experience has been tainted by one employee in particular. Jon who I usually see in customer service is very unprofessional, rude, and unwilling to assist customers. My family and I have been coming to this location for YEARS. We own 16+ rental properties and apartments and are there multiple times a week. We spend thousands of dollars there. Anytime I have asked this employee for help locating an item, picking up an online order, or returning an item. He has been very hostile and unwilling to help. He has lied on multiple occasions and managers have had to come and take over for him do to his lack of help. He is unwilling to assist and comes off very pompous. I love love love a lot of employees there but this individual has unfortunately tainted me coming back as well as my maintenance men, family and friends.
by
  • Verified Purchase
2 found this review helpful
This store is great. I would give it a five star if Jon ever stops working here. He is awful to d...
This store is great. I would give it a five star if Jon ever stops working here. He is awful to deal with.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
I'm extremely happy with my new gas range, the service I received, and efficient procedures invol...
I'm extremely happy with my new gas range, the service I received, and efficient procedures involved with this purchase. As for the excellent delivery, I'm especially pleased with the polite, efficient and quality installation.
by
  • Verified Purchase
  • Recommended
I have been going to this store for about 13 years. This store has excellent service. I never ha...
I have been going to this store for about 13 years. This store has excellent service. I never have to look for someone to help me. Associates offer to help every time I go in. The store is clean and everything is easy to find. The employees at this store are truly genuine!
by
  • Verified Purchase
  • Recommended
I had a great experience at this location. Friendly employees that were extremely helpful!
I had a great experience at this location. Friendly employees that were extremely helpful!
by
  • Verified Purchase
  • Recommended
Te associates there are always helpful and friendly. And they have what I want in stock.
Te associates there are always helpful and friendly. And they have what I want in stock.
by
  • Verified Purchase
  • Recommended
A few long time employees are rude and unfriendly, and take their jobs for granted, act as if the...
A few long time employees are rude and unfriendly, and take their jobs for granted, act as if they don't like working in the public sphere. They need to understand that I can go elsewhere when going to this store feels more like a hostile public serving environment...
by
  • Verified Purchase
Always a friendly helpful group of people. The store is clean and fully stocked.
Always a friendly helpful group of people. The store is clean and fully stocked.
by
  • Verified Purchase
  • Recommended
In general, Home Depot is a great store. I have used them many times in the past (windows, kitch...
In general, Home Depot is a great store. I have used them many times in the past (windows, kitchen floor, bedroom floor) This is the first time there have been any problems in many, many years of shopping there.
by
  • Verified Purchase
  • Recommended
employees are helpful and will engage with you - very refreshing from other stores especially dur...
employees are helpful and will engage with you - very refreshing from other stores especially during the pandemic. they are forward thinking and see you looking at some product and will guide you to other similar products or offer suggestions.
by
  • Verified Purchase
  • Recommended
Home Depot was the third store that we went to and we hit the jackpot. Edward who helped us with ...
Home Depot was the third store that we went to and we hit the jackpot. Edward who helped us with our storm door was awesome. He was very knowledgeable not pushy and spent the whole time with us. Mary Ann at the register was also very informative. She took her time explaining To us about filling out a credit application to get money off of the purchase of the door. She was very patient.
by
  • Verified Purchase
  • Recommended
Lydia, my cashier in the garden checkout, was friendly, fast and organized.
Lydia, my cashier in the garden checkout, was friendly, fast and organized.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Showing 1-30 of 506 reviews

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