Associates are very good at passing responsibilities around and not actually helping customers. It is always somebody elses job to help. The electrical part is poorly stocked, hardware is even worse, wait times for loading help are incredibly unreasonable (46 minutes, asked 3 times for help loading a pallet of cement mix), pushy sales people that want you to get estimates for kitchens, windows, etc...- all of the stuff they sell materials for but sub out the actual work, unwillingness to check stock at other stores nearby, the list continues. This was just my last visit too! However, the checkout woman at the contactor side that always seems to be working is VERY good at her job. She probably doesn't make enough money to deal with the other bologna that goes on there, but who knows.
- Mon-Sat: 6:00am - 9:00pm
- Sun: 7:00am - 8:00pm
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Store Details
Welcome to the Allentown South Home Depot. We're ready to help you start your next project.
No matter how complex your project may be, we're here to help you finish it. From Hampton Bay patio furniture to electrical supplies our associates will get you in and out. You can also check out our Home Depot product locator app, which displays a store map, the aisle location and the current inventory available for the items you're looking for.
At Home Depot, getting involved in our community is important to us. We support the Vets for Vets program, local first responders and Kutsztown University of Pennsylvania. We also offer hands-on learning and expert advice at our DIY workshops, with topics tailored to everyone in your family, including workshops for kids, which provide an enjoyable environment mixing creativity and fun.
You can find us northeast of the intersection of I-78 and PA-29, just south of the Allentown Queen City Municipal Airport, close to the Mack Trucks Historical Museum. Stop by soon.
Sincerely,
The Allentown South Home Depot Store Team
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.
- Buy Online and choose the "Store Pickup" option on the product page or in your cart.
- Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
- Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your “Order Ready” communication. Remember to bring your identification.
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Customer service is great compare to other hardware stores in the area. Someone is always there to help you find products.
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Would be 5 stars..but there are times when product is hodge podge.Wrong color item in bins..and the lumber,ohh boy.I almost always need a skid dropped.
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My favorite home depot!!!! Betty was great with her customer service. I always feel at home.
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I went at a busy time in the summer and the store did have a spill that was being addressed, but I found the quarter-round molding I looked for and checkout was quick. I had a good expereince.
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I walked into the store 5 minutes before close searching for a dehumidifier for my basement. As I walked in, I saw an employee and asked him what aisle it was in. After searching that aisle, I couldn’t find the model I was looking for. I went to the customer service counter and asked for assistance. There was a woman at the counter who greeted me but an African-American male employee who I assumed was the manager interrupted us and started interrogating me in a disrespectful manner on what I was looking for. (I can’t remember his name). I just remember his voice inflection was horrible and he seemed annoyed by something. I’m not certain why especially since I was going to spend over $300. I guess he couldn’t get off his high horse and was too busy to assist me. He delegated the task to another employee who was very friendly and helpful to find the model I was looking for. Luckily, I was in dire need of the dehumidifier because I do not take disrespect lightly. This is my last purchase from the company. This manager ruined my experience and needless to say I will be taking my future business to your competitor. Please train your managers on customer service 101!
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Waiting so long for a associate to help with a Gate Latch aisle was empty. More than 25 min iba e to bring down the box my self.
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it is a great store for shopping in.
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