Reviews for Arrowhead Ranch #475

I have been shopping here since 1992 when I moved into the house here. I can always catch someone to answer questions and help find what I am looking for. Everyone I come into contact with there are more than willing to help me. I don't use the self check outs and so far have been able to check out in either the garden center or the PRO cash register. That Home Depot is my first place to shop whenever I need something they sell!

I only needed a battery and Bob from the Lumber department was extremely helpful. He took me to the batteries and gave me what I wanted. Even with such a small purchase, I received extremely professional service.

Dan and Scott at the Pro desks are the best! They are always so eager and willing to help solve any problem, it make shopping at the location stress free and EASY!

The store was super clean. The isles were a little tight for the one handicap cart they had in the store, but I was able to get around enough to get things I needed. It’s been a long time since I’ve been in a Home Depot or any store there are no carts in many places so I don’t shop much anymore

The new hires are unwilling and are typical beta males and DEI.

Mary went above and beyond to help me find a tool I was looking for. It’s also not the first time I noticed how helpful she is. Customer Service still exists!

I have come to this location many times. Every time I have a question I receive help. Had a toilet issue - John was great - gave me information about possible issues causing the problem and we got it figured out using information he had given us. Needed a new water heater. Plumber company wanted over $6,000! Found the same WH at Home Depot online and came down to the store to ask questions. They immediately put me on the line with Delta Mechanical and we got the job lined up - paid $2,600 total. They really have saved me some cash and haven't yet met any employee who wasn't helpful.

Are enjoying merchandise

The customer service is awesome. Karen went far and beyond to help me, even though she was clocking out. The store is extremely clean and well organized!

Why do I have to buy items online to get the best price, then waste your store's time and labor, and my time and labor, waiting for the items to be pulled, when I can save everybody money and just get them myself. It makes absolutely no sense.

I haven't been in a Home Depot for several months and I've never been to the Arrowhead Ranch store in AZ. So I am somewhat uncertain as to what to say in this review for what you say was my shopping trip to the Arrowhead Ranch Store on 07/12/2024. Based on my previous trips to Home Depot stores (at least in northern California), I can only guess that I was in fact able to find what I went shopping for in some indeterminate amount of time. I can only pretend to know what my next imaginary trip to Home Depot will be like. But there WILL be cake. And trombones.

I did have several issues with the associates working on the floor, this is not the best store you can deal with

As a small business owner the Pro Rewards program helps me track my purchases and earn rewards.

I am expressing my utmost appreciation for the exceptional service provided by Ron at your Home Depot location. Ron consistently goes above and beyond to assist us in finding the perfect products for our home improvement projects. His knowledge and expertise have been invaluable, always guiding us with sound advice that ensures our projects are completed successfully. Ron's dedication to customer satisfaction is truly commendable. He not only helps us find what we need but also offers valuable insights and tips that enhance our project outcomes. His friendly demeanor and willingness to assist have made every visit to Home Depot a pleasure. We are grateful for Ron's outstanding service and professionalism. He is a true asset to your team, and because of him, Home Depot has become our go-to destination for all our home improvement needs. We look forward to continuing our patronage as long as we have the privilege of working with Ron.

This location is our go-to. Always well stocked, clean and seems a perfect number of folks to help point a shopper in the right direction. Today we were assisted by Michelle K who made our complex check out a breeze - friendly and efficient!!

If you need paint go see Rhonda in the pro paint area!

Home Depot can supply you with what you need. This location does it with a smile! Thanks!

Michelle k was awesome

I greatly appreciate the staff at this store. Both Miss Terri’s, Julie in painting, Frank in Plumbing, and the Customer Service Manager who excels at leading her team.

I'm in a particularly tough situation with a repair in my home that's taking very long to get resolved with the insurance company and Nancy is so knowledgeable about all the products and all of the considerations for preparing to do a massive remodel on our first floor. If you have any doubts about flooring, countertops, cabinets, Etc go see Nancy. She's a consummate professional and a joy to work with.

One of the best experiences I have had at a home Depot. Shanae went above and beyond.

Friendly and helpful

Very good advise with electicsl issues

Been going here for decades. Always reliable.

Two different employees, Josh and Ludwig, Are amazingly knowledgeable, helpful, and patient about educating optimal plant and garden choices, potting soil, optimal ways to attach different vines to the walla me all the way across the store to help me select whether I wanted a trellis or a wire mesh attachment for the potato vines I ultimately chose.

Whitney and Monica at pro desk were extremely helpful made my checkout process smooth and they both had very great personalities

I run my school garden and Tortoise Habitat, and Home Depot has gone above and beyond to help us find great products that fit well into our budget.

I ordered a built in microwave at the store and Ameta in the appliance section was awesome and honored to give 10% discount even though my coupon expires 10 days ago.

I bought an adjustable height rolling workbench to make my man office!! The wife loved the idea so we are going to get a few more!!!

I own a handyman business and the people in the aisles know where everything is. This is my go to store for shopping. I will drive by multiple other hardware stores to shop here. You can tell they care for their associates by seeing the management team on the floor working side by side the associates. The MET team know just where everything is located and will walk you to the items. This is definitely a well rounded team! Love it there!!