Reviews for Augusta North #1747

Purchased washer and dryer from Tim, a Navy Veteran, and was very pleased with his help. Courteous and professional ⭐️⭐️⭐️⭐️⭐️

I am in store 1747 at least once a week and twice on the weekend. In my years of shopping there I have never seen an upset customer or employee, this tells me somebody is doing something right. There is a genuine sense of knowing that the folks are there to help

Always get top notch service when I go to this store. Shout out to Katie and Keith who jumped right in to help me find the right garbage disposal-something I know nothing about!

I had a situation with my purchase and its handling. The associates treated me just like a family member with absolute professionalism. I am grateful.

The employee addresses what I need.

very poor customer service, not nice never asked if they could help and gave me the wrong product

Keep up your cheerful and very helpful assistance

Needed help in electrical: no one there so went to customer service desk to request paging. when 2 got done with customers they just walked away without even acknowledging me or asking what I needed, so I left and hunted down someone myself. Unbelievable !

If I would have done it myself, I would have not had a bad weekend, but try to test the system and it fail, do not place an order, do it yourself.

We shop Home Depot because of the great service and selection. Also anytime we need assistance it is not hard to find assistance in the store.

I have not once been in this location where the employees didn't go above and beyond to meet my needs!

Great friendly and informative service You feel welcomed

One I knew what I was looking for and just needed to know what part of the store it was in. That was taken care of when I walked in. An employee at the door directed me to the correct area. The products I needed were promently displayed making my shopping easy. From there I moved to self check out where I was again greeted by the check out clerk. I had just registered with the military discount but couldn’t find it in the APP. She showed my where it was and how to use it. In addition she was very helpful with using the “register”. I have shopped here many times over the years and always found their employees extrely helpful and friendly.

I went to the Home Depot to purchase a sheet of Hardibacket that I planned to use in my workshop. I knew it would ne heavy so I brought a large cart from the parking lot in with me. As I approached to tike section. I was greeted by two very helpful associates asking if they could help me find what I needed. They escorted me to the item I sought, explained both types of hardibacker, and lifted and placed the item on my cart. After I left the store and went to my car, another associate asked if I needed help getting the hardibacker into my car. He lifted it and carefully put it in my car. I was very pleased the service I received and will certainly come back to this store whenever I need something they carry. Highly recommend!

After working for 25 plus years, just down Belair Road; I was up set on how poor of service is now accepted as "common place". When this store opened, EVERY employee was VERY POLITE and wanted to help each customer that walked in the door. So, I was shocked when I could not get any one to help me during this shopping experience. shocked

Purchased items over the weekend. Worked great.

I purchased plants and wood chips with my granddaughter for her yard, decorating for her son's high school graduation, and for Mother's Day for family members. Employees were very helpful with selections and with loading. I walk with cane and she had her twin 2 year-olds with us- the employees who helped went above and beyond!

I buy some plant soil last week! I had back surgery 8 months ago and they loaded for me with out any complaining! Very Friendly Staff!! Gerry Kilpatrick was extremely nice, knowledgeable and friendly! Coming back to this store!

Always fully stocked and friendly, helpful staff.

This is a very nice store. They have a great selection. But, they have the same problem as every Home Depot - organization. Even the employees don't know where things are. Online, I confirm items are at a store and go in to buy. No idea what department. Ask an employee. They look it up. We go to the back. No luck. Another department - no luck. We both give up. That's happened multiple times. PLEASE FIX THIS.

Several employees were available and helpful when I was looking for a new saw. They were knowledgeable, polite, and professional. Offered helpful advice and helped me make a decision.

I have been shopping this location for years and never once had a bad experience.

Always find what I need at this Home Depot. Very pleasant and helpful employees .

I originally purchased shingles from Home Depot. Now I need some replacement shingles, but they no longer carry that color and say they cannot special order them. I do not need a new roof, just the shingles to repair the damaged ones.Should it come to that, I will not purchase the new shingles fro Home Depot.

poor customer Service, Lied to me about free delivery after I purchased a patio furniture set in store for over $600 they didn't even want to assemble it. no photos yet because I am still waiting for it to arrive because I had to PAYto have them delivere it. taking my business elsewhere from now on

I buy from Home Depot at least 4 days per week. Too many items to remember. Customer as long as both stores have been in Augusta ga

The sales rep that assisted with my purchase of the stove was very informative and helpful

Customer service didn't want to be bothered to inventory check - pointed me to the locked cage at the store front saying, "IF we have one, they're over there." Took 15 minutes to get the correct combo to unlock the inventory 'cage' and after I self checked out, had to flag someone down to remove the security tag.

Whenever I need assistance, a courteous employee will take the time to ensure I am satisfied. Today, Dawn assisted me while I was trying to locate a product which was greatly appreciated.

Staff is very helpful and friendly.