Reviews for Baton Rouge #357

You can't find the kind of customer service this Home Depot offers just anywhere! The associates MAIN interests while working ARE the customers! Each department facilitates a set number of employees and these employees do their best to help as many customers as possible.

everything easy to find and service was good easy to get to and lots of parking

WANT TO THANK TROY IN THE HOLIDAY SECTION, HE WAS KIND, FRIENDLY AND POLITE AND ASSISTED ME WITH MY PURCHASE. SO IF YOU ARE EVER IN THE COURSEY HOME DEPOT ASK FOR TROY HE WAS A PLEASURE TO WORK WITH GETTING ALL MY HOLIDAY ITEMS AND VERY KNOWLEDGABLE.

The price for 20" closet maid wire shelf supports is obscene. $5.9?/EACH! But the employed are very helpful, friendly, joyful.

First approached by a new associate. She was very honest about her limited knowledge of the location of the products that I was looking for. She took less than a minute to locate another associate to help. The other associate knew exactly what I was looking for and led us to both products immediately. Both associates were friendly and professional. I will definitely return to this store for future needs.

Charlie and another employee (can't remember name) in rental department were very helpful. Needed a tube for lawnmower tire. They were able to quickly get me to the correct isle, helped me determine what size I needed, etc. All products in lawn/garden were clean and orderly. Was able to find what I needed quickly. Self checkout was perfect, very friendly associate helped me remove a security tag. Was in/out with zero aggravation/stress.

My husband sent me to store for special price tool while he played golf on BlackFriday. I was apprehensive as this was his territory not mine. As I entered there was someone to direct me to the right department. There I found Kevin right away, he found Greg who found what I was looking for. They were so nice and helpful. Greg walked me to checkout with Patricia and arranged for will-call for the item. The whole experience was easy and friendly. I won't mind being sent to Home Depot ever again.

When we entered the store we were greeted by a store associate who welcomed us to the store and asked if he could help us locate anything we were looking for. He directed us to the correct location and we were satisfied with the price and ease of self checkout.

This store is always clean, well staffed, and they give great attention to the customer. You can find what you need and get out quickly,

Had a bad experience in the tool rental department after being sent there from Highland store.I bought a backpack blower months ago and it stopped working ,went to return it and was told to take it to Coursey for repair. Employees told me it was 80.00+ or take it elsewhere and save 25.00.... They never touched or looked at the blower....ended up taking it to Denham Springs HD for repairs... still not running. Highland will remain to be my 1st choice and the store i send friends & customers too,But I can tell Coursey is starting to improve .....

I love to shop at Home Depot. The verity of products is well organize and plentiful. I use an electric cart which is always charged and ready.

Walked in found what I needed and was able to check out very efficiently.

very seldom do I go to the store w/o incident. management has no clue about their employees. the associates act like they are doing me a favor. no greetings no smiles. i recommend the store bc there are still some good people.

I WAS VERY HAPPY WITH THE HAPPY AT THE PAINT DESK.

always get assistance when entering store and when checking out

I have been coming to this store for the past 18 years since I moved here in Baton Rouge. The associates are always friendly, helpful, and hard-working. I have never argue or hear them argue at all.

I purchased 14 80 pound bags of Quickcrete. At age 67 I requested assistance in loading my vehicle. Terrell cleaned each bag prior to placing them in the vehicle, was very polite and overall a great representative for the company. Thanks Terrell!!!

1. the store was clean 2. the people was very nice and helpful 3. the price was good 4. the item was on sale 5. name brain item

this place is so organized I could find everything and get out

I returned some items that were not a good fit for my project the same day I purchased the correct items. The store clerk at the returns desk was fast and efficient in crediting my debit card for the returned items. Since I did not need help choosing my items or checking out (I used self serve check out) I did not need to consult any associates on the newly purchased items.

I purchased a Badger garbage disposal and when I went to install it, there was no electrical cord attached. I brought it back to the store to return it, but enlisted the help of Gerald who not only showed me the parts I needed, he attached the wiring properly for me. Without his help and Lacy and Wendy, I would not have been able to complete my project. It is comforting to know there is such personal help in a big box store.

Paint dept clerk was well informed about her products!! She showed me outstanding customer service!!

The associate was available and helpful. Home Depot always has what I need.

The store employees were very helpful, especially since I was there to purchase different type of product from different department, all the store representative were very professional, you can tell they love their job, and I was able to purchased the product at a discount price compare to other stores I have visited, the service as a whole was outstanding. the cashier was able to convince me to open an account with home depot, which is very difficult for anyone else to do , because I am very wary about credit cards. continue keeping your price competitive, and great service from your employees.

I have shopped at this store for many years. I always have liked it.

I found everything i was looking for with no problems and the employees that i encountered were all friendly and asked if i needed any help.

The store associate was very friendly and knowledgable on the product in question, I was able to get in and out in a timely manner.

I wanted a small amount of screen mesh as I use it to scour my toilets. I spent about 15 minutes finding the "right" employee for the department (got transferred to 3 areas). Finally a young gal took me to the painters section and we found exactly what I was looking for. I called the item a different name than what she was familiar with, so this took extra time. Bottom line: I got what I needed at a fair price.

overall good experience, the on issue I had was that only the contractor check out had a person, I'nm not much on self check out

we go to Home Depot at least every weekend always find everything we need