#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(281)983-9610

Rental Center

(281)983-9604

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6800 W Sam Houston Pkwy S Pkwy South

Houston, TX 77072

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 306 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (306)
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Showing 1-30 of 306 reviews
Custom service
The cashier Dalaja has helped me a lot by providing information on everything that I need. She is very patient and kind.
by
    • Recommended
    Number one
    I got toilet seat and shower door recently and I love it
    by
      • Recommended
      Professional Staff
      Despite being told not to write about customer service in the writing guidelines, that's exactly why I'm writing. I was so impressed with the professional manner in which my visit was handled, I thought I should express my gratitude and let others know that Mohammad treated us with very good care, and for that reason, I highly recommend going to this store. Our closest store was closed, and I'm grateful this one was open until 10 because I was able to get exactly what I needed to complete a project for the next day.
      by
        • Recommended
        Rude Cashier Experience
        Sale cashier Dalaja was very rude and on a personal call during checkout. Asking her to help or get more bags to complete the bagging of my purchased items, she became argumentative. A disappointing experience. Everyone else in the store was very nice and always asked if I needed help.
        by
          Great experience
          I love shopping for flowers . Lightning, plumbing products , painting, gardening, pesticides. and much more Great place to get everything I need for my projects .
          by
            • Recommended
            Sale Cashier SANDRA Lacks Courtesy and Professionalism
            The outdoor electrical outlet timer I purchased seems sufficient for the purpose for which it was bought. The courtesy and professionalism of the store staff, however, is not sufficient. Hence, the 3 star rating.
            by
              Super helpful employees
              The employees were all very helpful and friendly. A+ for the employees. However, I couldn't find one of the items I was looking for which was disappointing.
              by
                • Recommended
                Disappointed
                If employees knew how to act they would have shown it the very moment they acted
                by
                  Great team work
                  The two employees that help me and team work they did was awesome thanks Jaylon and ms shermain
                  by
                    • Recommended
                    Great communication
                    I love the fact that this employee was so so helpful I was able to go in and out
                    by
                      Great Customer Service.
                      Jaylin, she will go over and beyond to make sure she has patience with you, go through the inventory, help you decide on what’s best and make sure you leave with your purpose fulfilled. That’s all I ever ask for and she gave me that! Definitely highly recommended… Totally
                      by
                        • Recommended
                        Top Rate
                        I bought it a while back I liked it and still does
                        by
                          • Recommended
                          Associate at appliance department
                          His name is Peter . Professional and friendly . More importantly he knows most of details of product and when he compared the product , he used customer center ‘s view to introduce . This is a professional employee . I would refer friends come to him for the appliances . Thank you for the service Mr. Peter .
                          by
                            • Recommended
                            have to improve all the services. The service desk Cashier name Leighann and the worker name Tit...
                            have to improve all the services. The service desk Cashier name Leighann and the worker name Tita at the plumbing they provide poor services, yelling to the customer! especially Tita he yell to his co-worker too. He said nobody can fire him even report on him.
                            by
                            • Verified Purchase
                            They have very nice people and services
                            They have very nice people and services
                            by
                            • Verified Purchase
                            • Recommended
                            Cashier Adela (07/14/21) 2:13PM was very cooperative, polite and professional.
                            Cashier Adela (07/14/21) 2:13PM was very cooperative, polite and professional.
                            by
                            • Verified Purchase
                            • Recommended
                            Today I had a horrible experience at the store due to a disrespectful employee The guy had some k...
                            Today I had a horrible experience at the store due to a disrespectful employee The guy had some kinda chip on his shoulder for no reason If he doesn't like his occupation he shouldn't tarnish the home depot brand
                            by
                            • Verified Purchase
                            Item was listed on site and app but I couldn’t find it in its place.
                            Item was listed on site and app but I couldn’t find it in its place.
                            by
                            • Verified Purchase
                            • Recommended
                            Very professional very organized and everyone has a good attitude and willing to help customers f...
                            Very professional very organized and everyone has a good attitude and willing to help customers find what they need and help as much as they can. Everyone here is awesome
                            by
                            • Verified Purchase
                            • Recommended
                            Great customer service from Thanh Bui! She created my order and added to it when I found out the ...
                            Great customer service from Thanh Bui! She created my order and added to it when I found out the quantity of tile I needed wasn't in store.
                            by
                            • Verified Purchase
                            • Recommended
                            I came to this store to buy Blinds for my home windows, prior of Measurement service I had with t...
                            I came to this store to buy Blinds for my home windows, prior of Measurement service I had with this H. Depot's contractor. At first I could find a right person to help me, but I asked to a very nice young associate from Floor Department (could not get his name), he started this process in the Windows Depart, but as he did not know how to proceed, he found me a right person, her name "Anita" she is so nice, so professional, very serious in her work, so focus, she did all with no mistake. Thanks!!
                            by
                            • Verified Purchase
                            • Recommended
                            Maria at the appliances department was the most helpful associate that we have ever encountered. ...
                            Maria at the appliances department was the most helpful associate that we have ever encountered. Very knowledgeable. Thank you
                            by
                            • Verified Purchase
                            • Recommended
                            Products all over the place. Hard to find lumber carts and rude employees. Tiffany being one of them
                            Products all over the place. Hard to find lumber carts and rude employees. Tiffany being one of them
                            by
                            • Verified Purchase
                            Well stocked, easy to find what you need
                            Well stocked, easy to find what you need
                            by
                            • Verified Purchase
                            • Recommended
                            this store is located near my home and it have almost merchandises that I need and the employees ...
                            this store is located near my home and it have almost merchandises that I need and the employees is very helpful .
                            by
                            • Verified Purchase
                            • Recommended
                            Need more security , some one judged me before asking for the proof of payment ,the gentleman s...
                            Need more security , some one judged me before asking for the proof of payment ,the gentleman stopped me in front all customer , with nosno protocol making me feel embarrassed for such incident,
                            by
                            • Verified Purchase
                            • Recommended
                            The greeter was very friendly and helpful. He even helped me take my return product to customer s...
                            The greeter was very friendly and helpful. He even helped me take my return product to customer service. The store is always clean. Even though it's a busy store, I am usually helped right away. I usually have a wonderful overall experience and have been shopping here for years. However, today I was told by customer service that I could not do an exchange unless it was the exact same item. This statement is inconsistent with the website, which encourages choosing another item. I'm very upset.
                            by
                            • Verified Purchase
                            Thnaks for providing customer services with courtesy & professional
                            Thnaks for providing customer services with courtesy & professional
                            by
                            • Verified Purchase
                            • Recommended
                            Customer service here is excellent. Store is well stocked, neatly arranged for ease of getting wh...
                            Customer service here is excellent. Store is well stocked, neatly arranged for ease of getting what you want. I come here for everything I need for my home and work.
                            by
                            • Verified Purchase
                            • Recommended
                            Mr. Rodney is a very great employee he goes above and beyond for his customers.
                            Mr. Rodney is a very great employee he goes above and beyond for his customers.
                            by
                            • Verified Purchase
                            • Recommended
                            Showing 1-30 of 306 reviews

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