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Showing 1-30 of 537 reviews
Dec 28, 2017
You go to the store you don't need to know what you're looking for it just goes to a customer ser...
You go to the store you don't need to know what you're looking for it just goes to a customer serve let them know and you'll be more than satisfied believe me you can't find that serves I've been Bonita Force 8 years now and this the only Home Depot
by
Verified Purchase
Recommended
Dec 24, 2017
I purchased a fixer-upper six years ago, so I am constantly in and out of the home improvement st...
I purchased a fixer-upper six years ago, so I am constantly in and out of the home improvement stores. I can say in all honestly, the Bonita Springs Home Depot store is, without a doubt, the best one to shop. There are always plenty of associates to help. They are always knowledgeable. There is never an extended wait-time at the cash register lines. As someone who is constantly in these types of stores, Home Depot is by far my favorite, but this particular location beats the other local Home Depot stores by a country mile.
That being said, I am over the moon right now thanks to Patrick. He is an absolute superstar in the Lumber Department. I went to this store the evening before to discuss with Bob and Jerry the project that I was planning. It was relatively simple. Basically, I purchased the world's most annoying shelving system for my pantry. It is metal wires and things fall between the cracks constantly. Not only that, it's difficult to stack and balance cans and they are always toppling over. Yesterday, after years of this torture, I had a eureka moment that perhaps I could just place thin plywood on top of the shelves. Laugh if you want, but it literally never occurred to me. So I went down to discuss what to use and if it would actually work with Bob and Jerry. I returned the following morning with my measurements. I was so worried that whomever was working would be upset at the number of cuts I needed (10 shelves). But thankfully that person was Patrick and he is literally the most jovial, gregarious associate you will ever interact with in any home improvement store. I explained my project and he even offered advice on using a cheaper hardboard throughout (which I should have listened to). He had to "rip" three large sheets of wood and cut them to my measurements. He was very precise and carefully measured everything to ensure accuracy. It was time-consuming work for him, but he was upbeat and pleasant throughout. Not to mention, this was Christmas Eve! He basically gave me an early present by his presence! I could not be any happier. He really went above and beyond and I truly am grateful to him from the bottom of my heart. Five Star Customer Service, proving again why this is the best store around.
by
Verified Purchase
Recommended
Dec 7, 2017
Great location, and excellent service!
Great location, and excellent service!
by
Verified Purchase
Recommended
Dec 3, 2017
Great store, great service, great PEOPLE! Always go there!
Great store, great service, great PEOPLE! Always go there!
by
Verified Purchase
Recommended
Dec 1, 2017
The store associates are always friendly and available. We shop here regularly because of the wid...
The store associates are always friendly and available. We shop here regularly because of the wide selection of well-priced inventory.
by
Verified Purchase
Recommended
Nov 30, 2017
The overall store, employees and products are very good for my needs.
The overall store, employees and products are very good for my needs.
by
Verified Purchase
Recommended
Nov 26, 2017
Everyone was very helpful, from beginning to end of my time spent in this store! Always go there!Kar
Everyone was very helpful, from beginning to end of my time spent in this store! Always go there!Kar
by
Verified Purchase
Recommended
Nov 23, 2017
Great team at contractor table, Elaine, Frank,Pam at the register and Ed helping load up.....all ...
Great team at contractor table, Elaine, Frank,Pam at the register and Ed helping load up.....all a great bunch. Also Zack the Milwaukee rep is a great help in tool selection
by
Verified Purchase
Recommended
Nov 21, 2017
Best in the area. Would come back again.
Best in the area. Would come back again.
by
Verified Purchase
Recommended
Nov 15, 2017
This store is always clean and the employees are usually very helpful and friendly. I always enj...
This store is always clean and the employees are usually very helpful and friendly. I always enjoy shopping here.
by
Verified Purchase
Recommended
Nov 11, 2017
The store is convenient and the associates are, for the most part, friendly and helpful. I really...
The store is convenient and the associates are, for the most part, friendly and helpful.
I really appreciate the 10% discount Home Depot gives us Vets.
by
Verified Purchase
Recommended
Nov 9, 2017
Easy to find merchandise and more then enough staff to help
Easy to find merchandise and more then enough staff to help
by
Verified Purchase
Recommended
Nov 4, 2017
Easy to find your parts to complete your task. This project was shelves in a closet
Easy to find your parts to complete your task. This project was shelves in a closet
by
Verified Purchase
Recommended
Nov 3, 2017
The sore is always clean and organized. The employees are always smiling and happy to be there.
The sore is always clean and organized. The employees are always smiling and happy to be there.
by
Verified Purchase
Recommended
Oct 22, 2017
Bonita Springs Store # 6373 is a place that i found , in my opinion very friendly. I will visi...
Bonita Springs Store # 6373 is a place that i found , in my opinion very friendly. I will visit this store over and over again. It has so many articles for the home, not only for fixing , but also for decorating your home. It has beautiful rugs, lighting fixtures , etc..
Hence , besides shopping, I was able to do my excercise by walking around looking at all the merchandise they have for all seasons. Thanksgivings and Christmas.
by
Verified Purchase
Recommended
Oct 20, 2017
Great location and nice place to shop. After hurricane Irma, was pleased to find shelves and inv...
Great location and nice place to shop. After hurricane Irma, was pleased to find shelves and inventory so abundant.
by
Verified Purchase
Recommended
Oct 18, 2017
This store overall has great employees who are knowledgeable and different areas of expertise. Th...
This store overall has great employees who are knowledgeable and different areas of expertise. The store is clean and orderly and always has the items I need for my task at hand. I highly recommend Home Depot.
by
Verified Purchase
Recommended
Oct 17, 2017
Wonderful and knowledgeable staff ready to help in all department's especially plumbing and elect...
Wonderful and knowledgeable staff ready to help in all department's especially plumbing and electrical
by
Verified Purchase
Recommended
Oct 8, 2017
The service provided by all employees that we interacted with was exceptional. Not only did they...
The service provided by all employees that we interacted with was exceptional. Not only did they give us directions to the location to find the items, they walked us to the area and showed us the products, We routinely shop in Home Depot stores and in all of our visits, our experiences have been extremely satisfying. Employees at this location went over and above our greatest expectations. I am a retired Vietnam veteran and when I checked out, they gave me the military discount and thanked me for my service. I appreciated that, but also, I would like to thank YOU for your service. Keep up the outstanding work.
by
Verified Purchase
Recommended
Oct 7, 2017
Well stocked. Neat and clean. Helpful staff when needed.
Well stocked. Neat and clean. Helpful staff when needed.
by
Verified Purchase
Recommended
Oct 5, 2017
store lokks good. all the things arranged in good way. like to spend time in store.
store lokks good. all the things arranged in good way. like to spend time in store.
by
Verified Purchase
Recommended
Oct 4, 2017
This is the best Home Depot I have dealt with. They do all they can to please the customer and ar...
This is the best Home Depot I have dealt with. They do all they can to please the customer and are attentive and conscientious.
by
Verified Purchase
Recommended
Oct 3, 2017
workers are very helpfull and know there departments
workers are very helpfull and know there departments
by
Verified Purchase
Recommended
Sep 18, 2017
A huge shout out to the staff at this store. They were working without lights, AC and under gener...
A huge shout out to the staff at this store. They were working without lights, AC and under generator power when we visited on 9/15/17 after Hurricane Irma. They had generators, chain saws, shovels, cases of water and other items in stock. They were helpful and friendly.
by
Verified Purchase
Recommended
Sep 16, 2017
Great clean well stocked store with friendly helpful employees
Great clean well stocked store with friendly helpful employees
by
Verified Purchase
Recommended
Sep 15, 2017
Post Irma, store associates were very helpful - they told me exactly were to find what I needed.
Post Irma, store associates were very helpful - they told me exactly were to find what I needed.
by
Verified Purchase
Recommended
Sep 4, 2017
Friendly Staff, Horrible Experience
Paid for a door and choose pick up later option. Came back to pick it up. Customer service staff was very friendly. First door we received had a broken threshold so gentlemen had to get a new one from the back. This proves took quite a long time. Once he came back with the replacement, it had quite a large dent on it and was a bit scraped up. At this point I was on a time crunch so I took the door as is, as I didn't want to wait another 20-30 minutes for a new door.
by
Sep 3, 2017
I had a wonderful shopping experience to purchase a gas grill. I delt with 2 employees and a mana...
I had a wonderful shopping experience to purchase a gas grill. I delt with 2 employees and a manager and they were the most polite and helpful employees I ever had help me at any store. The store was very clean and well kept, a sure sign of pride by its employees and well managed.
by
Verified Purchase
Recommended
Aug 31, 2017
The Bonita store has upped their game. The staff is knowledgeable in all departments I've shopped...
The Bonita store has upped their game. The staff is knowledgeable in all departments I've shopped and they provide excellent advice and friendly service, many of the staff I LOOK FORWARD TO SEEING WHEN i SHOP.
by
Verified Purchase
Recommended
Aug 28, 2017
We needed assistance with a power washer and your employee names Rimas was right there to help. H...
We needed assistance with a power washer and your employee names Rimas was right there to help. He was very patient and thorough. Excellent employee.