#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(253)447-3902

Rental Center

(253)447-3908

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

9602 214th Avenue East

Bonney Lake, WA 98391

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 435 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (435)
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Showing 1-30 of 435 reviews
Great Experience
Brianna was very helpful, my basket had a ton of stuff in it and she was very patient and helped pull things from my cart to help get me on my way. Thanks Brianna!!!
by
  • DIY
  • Recommended
good experiance
Store was clean, everyone was very helpful and knowledgable when asked questions about what i was looking for, check out was quick and easy. great place to go.
by
  • DIY
  • Recommended
Shopping with ease
Well laid out floor plan, well marked isles. Found everything I needed fast and easy and was done before I knew it !!
by
  • DIY
  • Recommended
Excellent shopping experience
We were in the store to see if they had a particular bathroom sink faucet we saw online,and to see if we could look at a sink we were interested in. We found 2 of the 3 faucets we needed and with the help of an associate we got the third. He also placed the online order for the 3 sinks we wanted. Very pleasant and quick shopping experience.
by
    • Recommended
    No response to help the Paint Associate when she called for help twice and then made a phone call. when an associate did come to help she had no paint
    No response to help the Paint Associate when she called for help twice and then made a phone call. when an associate did come to help she had no paint experience. A manager should have responded if no Paint help was available. Customers were waiting in line for more than 20 minutes, some even left.
    by
    • DIY
    Super helpful sales associates at this store!
    I was looking for LED bulbs at a good price to save electricity. There was a big display of the bulbs I decided to buy but there were only 3 left. I asked Martin, who greeted me at the door, if he knew if we had any more. He checked stock and there were 648 somewhere in the store. He got together with another sales associate, Sharone, and they found the bulbs up on the top shelf and got out the fork lift, the gates and the flags and soon I had my light bulbs. I appreciated the very friendly attitude from them both because this seemed like a major production to me and they were more than willing to do this for me. And from what I understood, this wasn't even their department! Super experience.
    by
    • DIY
    • Recommended
    Great experience with staff.
    Susan was very helpful and professional in helping me locate and get the parts I needed quickly, to replace a home dryer outlet. She made my trip to the store one of the best I've had at that store. Need more staff like her.
    by
      • Recommended
      The Store Associates are really helpful
      I have been to a few Home Depots where the associates stand around and watch you struggle as you try to load a heavy item onto a cart. Not this Home Depot, they are always helpful and mindful of their customer's needs and they save you from injury!
      by
        • Recommended
        Great Associates
        I found the Associate helpful, knowledgeable and considerate and polite.
        by
          • Recommended
          Shopping at Bonney Lake HomeDepot
          I am pretty familiar with the store, but occasionally I need help; there is always an employee around the next corner. Also, I wish the signs at the end of each isle was central instead of one on the left and one on the right as it depends on which direction you are headed in, you can miss the isle that you need. I do not however, appreciate listening to standing checkout clerks gossip as I walk by.
          by
          • DIY
          • Recommended
          Honest and helpful staff!
          Wonderful help and honest employees when I accidentally left my purse in my cart and left the store! To my delight an employee found it and turned it in! Made my day!
          by
            • Recommended
            Super Awesome Experience!!
            This store is always clean and so easy to find what I am looking for. I am helped with eagerness from an employee even when I didn't think I needed it. They always give me better advice then what I thought I knew. Everyone is always smiling and so quick to help. Great job!! :) This is why I like coming to Home Depot instead of your competitor.
            by
              • Recommended
              Everyone is busy, but they will take care of you
              I think this Home Depot is typically very busy. It has been whenever I have visited. I have had several detailed conversations with associates here and have found that, although they are busy, they are exceptionally helpful and knowledgable. For a store like this, that makes all the difference.
              by
              • DIY
              • Recommended
              Great store helpful staff. Keep up the good work!
              Always a positive experience at the Bonney lake HD
              by
                • Recommended
                Always nice
                Employees are always so nice with every visit. Going out of their way to help me.
                by
                • DIY
                • Recommended
                Appreciated the service and the air conditioning!
                We found all the beautiful flowers that we were hoping to find at HomeDepot. Also, we are in the middle of a heat wave and we appreciated the cool air-conditioned store for a reprieve from the heat! Everyone was friendly and helpful! We will be back again!
                by
                • DIY
                • Recommended
                Ordered online and picked up order. Easy and convenient!
                product was ready in less than an hour from ordering on line. Great way to get product if you know what you need.
                by
                • DIY
                • Recommended
                Paint Department
                As always the associates at the paint department are awesome. They were having a busy day and had my custom order in ten minutes. Great can do attitude.
                by
                • DIY
                • Recommended
                Door Order
                We ordered a wooden door to replace a sliding door. Your millwork associate, Laura Miller, was extremely friendly, helpful, and competent through the entire process.
                by
                • DIY
                • Recommended
                one of my favorite home depot stores
                I was shopping for fencing material, the 4 x 6 x 8' were kind of heavy and I could have used some help to get them onto the cart but the clerks were busy so I had to do it myself. However I had great help getting the material into my pick up truck.
                by
                  • Recommended
                  Beez
                  Awesome place, great products, great associates, I'm here way to often!
                  by
                  • DIY
                  • Recommended
                  Great experience
                  John, in the lawn mower department, helped demonstrate how easy the lawn mower we chose is to use.
                  by
                  • Recommended
                  One of my favioret places to shop Home Depot
                  Love this store found everything I needed super fast and the associates are so nice and very help full. The girl who helped us her name is Brianna she is very nice and super help full wish all associates from other stores were just like her.
                  by
                    • Recommended
                    Home Depot Spotlightt
                    First off I want to say thank you to Bob our sales associate for providing us with professional and knowledgeable service. I would also like to say that the kindness he showed us along with his patience made me and my Fiancee feel comfortable with spending several hundred dollars on a outdoor patio set. The store manager was gracious to our financial needs and gave us a fair price on our purchase due to the lack of parts on this set. The store associates seem to be quite the team in keeping the store clean/Orgainized and overall maintain any and all upkeep for the store. We were frequent shoppers at another store similar to Home Depot but since that visit we have made Home Depot our #1 stop shop before all others. Thank you Bob and Team Home Depot!
                    by
                    • Pro
                    • Recommended
                    A great store
                    I go to home depot because I like the store. The associates are friendly and helpful. The store is organize and it is bright. I love buying my plants there in the summer. They are healthy and well maintained. It's a good store.
                    by
                    • Recommended
                    Clean & Quick
                    This a very nice store, full of helpful employees. It is well laid out and has a very nice garden department. Parking lot is easy to get in and out of with many entrances & exits. They have great hours.
                    by
                    • DIY
                    • Recommended
                    Great Store
                    This is a very nice store, most employees are very knowledgeable and helpfull. I am very satisfied every time I go in there.
                    by
                      • Recommended
                      Great service and good products.
                      The associates in several departments helped me with finding items by not only telling me the location but escorting me to the item as well.
                      by
                      • DIY
                      • Recommended
                      Very good employes!
                      Your associate was very Helpful. We had questions about a air conditioner, he didn't know the answer and truthfully told us he didn't. ( I really appreciated his honesty.) But he went and got someone to help. (But he stayed right there with us.)The Man that he got to help, looked it up on his phone, to make sure of the answer. He even showed us customer Ratings, good and bad, the honest approach was so refreshing. Then when we decided to get it. The first associate went and got a flatbed cart for us, and helped load it. Then after check out, He helped load it in the car. He did all of that with friendliness and kindness. Without being intrusive. My Husband and I were very impressed. With your employes. Thank you
                      by
                        Great Store, Friendly Staff
                        Great Staff... very helpful. I can always find what I am looking for and usually at better prices than the competition.
                        by
                        • DIY
                        • Recommended
                        Showing 1-30 of 435 reviews

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