Bridgepoint #6584

Soooo grateful for Home Depot no interest promotions. they leave my disposable cash for labor expense.

It was very hard to get around this store this trip. Many routes were blocked by ladders, carts and pallet jacks. Had to backtrack far to mamy times. The store also was out of or no longer carries a number of things I wanted. Would I recommend the store to a friend? In the past the store hasn't been so cluttered. Plus there is not a whole lot of choices in town.

Ordered all major kitchen appliances and store will deliver the day after cabinet installation is finished.

We had a bad experience with one of the tools we bought and had went to go return and get our credit back but days later we noticed that they did not give us all the credit back so we went back and at first it was going the wrong way until a manager (Raul) came to help us and believe me we left so satisfied and relaxed .. he help us for about 30 minutes and never gave us not 1 negative response and with a smile at all time … we kinda felt like we were VIP members ❤️ Thank you so much

I go at a certain time of the day and shop and get out in no time. I like their electric scooter because I have problems walking. No waiting in line like other stores.

Not happy with the experience …. Wrong paint sold twice … only one employee knew what products were in the store … I need to return a third time….

walked over to the paint department to pick up some paint screens as i approached the isle i noticed a gate blocking the entrance, to the left of me i also notice a gate blocking access the walkway for the other isles so i assumed the machinery was in that area loading or unloading items from the top shelves so i waited a bit my son asked me hey dad if no one is supposed to be in those isles that have a gate why is that lady on that isle messing with the paint cans i had noticed her and she seen me she was busy stocking but i didn't think about that so i had him walk to the end cap and look on either sides of the gated areas left and right there were no other gates on either side and there wasn't a gate at the end of the isle where she was working so the gate was only blocked off from one end ,,,,mine my son said why don't we go around and come up from where she is at if it isn't closed over there maybe it ok by this time the lady had already looked my way twice I'm sure well aware i needed an item did she offer assistance ...? no just kept on stocking her items ...and that's fine i have got used to not asking for assistance i have come across comments like i just got off or I'm on my lunch break and a couple of years back i even got a I'm really busy right now ask someone else and through all this i continue to return because for the most part there are more good experiences than bad when my son said there wasn't any gates on the isles on either side i figured they just forgot to move the ones in front of me now mind you the lady down the aisle made no attempt to assist me or ask if i needed help or even say it will be a minute so i told my son I'm going to get the strainers the are right there on that shelf and from where i was standing maybe 6 feet so i moved the gate and grabbed the strainers and that lady stopped what she was doing to come to say to me (!!!!THAT GATE IS THERE FOR A REASON SIR!!!!) and i said i just needed to get theses well they are there for your safety anything can fall on your head if you are in this area that's why these are here there were no forklifts on either side no chance of anything falling on me i believe whomever was using the forklift just forgot to let her know because the fork lift was parked in the aisle on the outside of the paint department ...i guess what upsets me is that she could stand there debating or arguing with me directly under the area she claims was hazardous and she herself could work in an aisle that was sectioned off from the customers, all i know is she saw me i wasn't important enough to help but she wasted no time to come down the aisle to educate me on the fact that the gate is there for a reason.

They always have what i needed

Customer Service is not helpful. This is going to be the last time I shop at this store. They make their jobs so difficult and make customers feel uneasy. Iv never been treated at any other store this way. Bridgepoint is the worst Home Depot in corpus. I would advise going to 6564 or 0526. At least you would be treated better and employees would actually want to help you.