#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(215)961-2802

Rental Center

(215)961-2808

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

11725 Bustleton Ave

Philadelphia, PA 19116

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 463 reviews
90%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (463)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 463 reviews
Amazing and helpful !!!!!
Associates Peter K and Chris called two other stores to make sure they have product I needed and arrange convenient pick up. GREAT JOB !!!!!
by
  • DIY
  • Recommended
great store experience
I have found that the associates at this store have always been helpful , courteous and friendly . The product selection has always been great and items are easy to find .
by
  • Pro
  • Recommended
Super Customer Service
This store was well maintained and customer oriented.
by
  • Pro
  • Recommended
i love this store
its a lovely store. The associates are very friendly.
by
    • Recommended
    great store experience!!!!!
    The staff were very friendly to me. It was a great experience, and I will come back soon.
    by
    • DIY
    • Recommended
    Fantastic Customer Service
    Store was clean, associates were extremely polite.
    by
    • Pro
    • Recommended
    Great stories
    Clean store, easy find all products, good worker.!
    by
      • Recommended
      Good store, Helpful Friendly staff
      was able to find everything I needed, although wish there were more and better quality options. I purchased, tile for a backsplash and bath fixtures, among other items. Have been remodleing a bathroom and visited the store many times in the last two weeks. Staff havebbeen very helpful and friendly. Kudos to paint staff, tile staff, and bath staff! There were a number of "machines" in the aisles that we had to work around though. I also tried to rent a truck and the one and only truck was out and I had to wait over an hour so I did not end up renting. Might want to consider getting another truck for rental. The cusotmer service staff were very nice and let me put my purchases behind the counter until I could get a truck to get them home, so I was very grateful for that. Overall a good store with friendly, helpful staff!!
      by
      • Recommended
      Fast & Courteous
      I ordered my items online and I waited less then 10 minutes for my items.
      by
        • Recommended
        Great store experienced
        I was extremely happy with everyone help with all my purchases. These customer service associates are very nice people. they always helping me when I visit the store. I am so happy to know they are there when I need help with my home and lawn purchases. My water heater needed to be replaced after 10 yrs and I called Home Depot they were there within three hours with a new one
        by
          • Recommended
          GOOD experience. In future, I hope the inventory (and selection) AT THE STORE will actually match what is listed AT THE WEBSITE.
          STORE inventory and selection did NOT match what I expected based on WEBSITE inventory for the store.
          by
          • DIY
          • Recommended
          love shopping at this Home Depot
          The store is always clean and well stocked. Associates very helpful. Only blocks from my home which makes it very convenient to get to.
          by
            • Recommended
            good store
            nice store always someone to help if I need it. good location not far from from home
            by
            • DIY
            • Recommended
            Nice Store
            Store was well stocked and had everything I was looking for and more
            by
            • Recommended
            Great store, Great people, Keep up the Great Work!
            Great people there. Always quick to help! Never any long lines, in and out fast!
            by
              • Recommended
              Patient and helpful
              Everyone was ready and willing to help and answer all my questions
              by
              • DIY
              • Recommended
              Always a good shopping experience!
              This location is my favorit Home Depot because the staff is wonderful.
              by
              • Recommended
              PLEASANT WORKERS ALWAYS MAKE ME COME BACK
              ALWAYS GET HELP WHEN I NEED IT . WHICH IS ALWAYS GOOD FOR REPEAT BUSINESS
              by
              • DIY
              • Recommended
              An excellent service!!!
              I would like to recognize professional service and an excellent personal attitude Mr. Brian Murray, Specialty Department Supervisor and Mrs. Marion Betge, Millwork Specialist. During my visit I made a special order and these staff did the best for my convenience and a good impression about store. Mr. Brian Murray and Mrs. Marion Betge really deserve a recognition and are a good example for other staff. I will definitly recommend my favorite store to relatives, friends and colleagues. Thanks.
              by
              • Pro
              • Recommended
              Close to a home run
              I usually shop at the Willow Grove center but I found that this location was closer. This store rivals all the others except for one thing I couldn't find in stock and that was a replacement water filter for my fridge. Unfortunately it was the only thing I went there for, so I went to Willow Grove. But other than that I have continued to shop here with great success and satisfaction.
              by
              • DIY
              • Recommended
              Needs more available employees
              Whenever I have a question or need help the employees have been courteous and, answered my question, but,finding someone to help is frustrating.
              by
                Bad Store Experience
                My customer service was going well, until another sales associate disrupted the process.
                by
                • Pro
                One of the worst expereince I ever had in any of the stores...
                How can you mix up one same order three times?! Needed 3 additional boxes of floors. Associate spent 1,5 hour placing order and I told him specifically what I need plus he was able to pull out information on computer what I ordered before and I needed exactly same thing. He told me price went up from $3.27 per sq.ft to $3.98 sq.ft. I asked him so many times are you sure you are ordering same floors... He said yes! In a couple days I went online and saw price $3.27 and I figured out he ordered wrong floors. I went to the store and they replaced order. In a couple of weeks I received a call from store that my floors are in and ready for pick up(they told me it's a new order) I hired workers for Monday to start working on my floors. On Sunday I went to pick up and they said floors not in and they don't know who called me. After 15 minutes they told me they found it and putted in my car. I left store and then I received a call from them that they putted wrong floors, mine are not in yet! Should I continue to write more?!....Store Manager was not helpful at all....All he could say "Yeah I know its a big mistake"...Really ? Do you think this is what I want to hear from you at this moment...
                by
                Fast & Friendly
                The associates were eager to assist with locating products and very extremely friendly!!!
                by
                  • Recommended
                  Very Helpful
                  The associates at the customer service desk were very friendly and helpful. One associate walked me over to the area that I wanted to shop and found the items for me. They also helped load a BBQ grill into my vehicle. Quick and courteous service.
                  by
                  • Recommended
                  Great service!
                  I was very happy with the service. And very happy with the product.
                  by
                  • Pro
                  • Recommended
                  Always a pleasant shopping experience
                  Over the years, I have to say, I've never had a bad experience at this Home Depot. Everything I purchased was as advertised or as expected. Store employees are helpful, patient, and best of all, very courteous. Store is well laid out and well stocked.
                  by
                  • DIY
                  • Recommended
                  cashier
                  I like that on a sunday morning there is an associate that offered to help me and load my car for me. The cashier was not friendly and I could not understand one word he was saying.
                  by
                    • Recommended
                    I had a great experience
                    I had a great experience choosing my new kitchen. Ed Galson, a Kitchen Design Consultant, provided the very best service I've ever received. He was unbelievably helpful with kitchen design as well as choice of materials. I can't express how much I appreciate his professionalism, kindness and patience. He came above and beyond assisting me with all the aspects of my kitchen order. Thank you so much, Ed!
                    by
                      • Recommended
                      Great store
                      Products are easy to find. Associates are available if you need help.
                      by
                      • DIY
                      • Recommended
                      Showing 1-30 of 463 reviews

                      Nearby Stores

                      Find Another Store

                      900 Rock Hill Dr

                      Bensalem, PA 19020

                      3.05 mi

                      Rental Center

                      (215)396-4490

                      Pro Service Desk

                      (215)396-4484

                      Mon-Sat: 6:00am - 10:00pm

                      Sun: 7:00am - 8:00pm

                      1336 Bristol Pike

                      Bensalem, PA 19020

                      3.99 mi

                      Rental Center

                      (215)633-8291

                      Pro Service Desk

                      (215)633-8260

                      Mon-Sat: 6:00am - 10:00pm

                      Sun: 7:00am - 8:00pm

                      2250 Easton Road

                      Willow Grove, PA 19090

                      6.70 mi

                      Rental Center

                      (215)706-4808

                      Pro Service Desk

                      (215)706-4802

                      Mon-Sat: 6:00am - 9:00pm

                      Sun: 7:00am - 8:00pm