#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(215)961-2802

Rental Center

(215)961-2808

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

11725 Bustleton Ave

Philadelphia, PA 19116

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 463 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (463)
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Showing 1-30 of 463 reviews
Great Customer Service!
Al Brooks was so helpful with our order. He stayed past closing time to make sure we were taken care of. I really appreciate his professionalism and can tell customer service for him goes beyond the paycheck. He deserves a raise!
by
    • Recommended
    Robin in appliances went above and beyond
    Robin in appliances at the HD on Bustellton Ave, Phila. went above and beyond. Robin turned around a sour first impression I had from her coworker. Robin was sweet and provided comprehensive service and made me feel welcome and fully taken care of.
    by
      • Recommended
      Outstanding Experience with Bernadette!
      I had the pleasure of working with Bernadette when purchasing a washer, and it was a fantastic experience. Bernadette took her time to understand my needs and, to my surprise, found a coupon that made the deal even better. Her dedication and friendly approach made the process a breeze. Thanks to Bernadette, I not only got the right washer but also saved significantly. Highly recommended!
      by
        • Recommended
        Unprofessional cashier (FAYTHE)
        Unprofessional cashier with attitude and rude customer service
        by
          Customer Service
          Mercedes provide excellent service!
          by
            • Recommended
            Employees seem great but the store is run poorly.
            They were unloading trucks and doing an inventory/restock during business hours at 2 o’clock. There were isles blocked, filled with four pallets that you couldn’t even sneak by. The employees were very nice and helpful. I bought a wheelbarrow and waited 30 minutes for the manager with a key to come unlock it. After 15 minutes of no manager I asked again. I waited 30 minutes in the sun and no one came. I ended up returning it and getting my money back. The staff was great but it clearly has some management issues.
            by
              Vinyl Plank
              With the flooring specialist's warm hospitality and product introduction, our decision to purchase the right product is made easy.
              by
                • Recommended
                Customer Service here is UNMATCHED
                I had an issue with an order and after bringing my concerns to the manager Mercedes, she was so quick to fix the problem and did not stop until it was made right. She was so friendly and helpful I cannot wait to go back and visit this store soon!
                by
                  • Recommended
                  THE BEST HOMEDEPOT!
                  LOVE THE CLEANINESS AND CUSTOMER SERVICE AT THIS HOME DEPOT.
                  by
                    • Recommended
                    Great experience
                    I met a good seller Phil, who helped me understand the variety of products
                    by
                      • Recommended
                      Exceptional Customer Service-Mike Blue
                      Thank You Mike Blue, for your exceptional customer service. your personality, help and smile made my day. Thank You! again
                      by
                        • Recommended
                        Great store
                        Employee are very friendly and respectful
                        by
                          • Recommended
                          #* year customer & store & staff always GREAT
                          While today's purchase was a simple fauct item, over the years HVAC systems, Hot Water Systems, Lawn Machinery & supplies, snow machinery & supplies have all been purchased at this GREAT location.
                          by
                            • Recommended
                            Great cashier at the garden center
                            Edward at the garden center was great. He helped me with my heavy purchases and checked me out super fast. Great employee
                            by
                              • Recommended
                              Very nice store
                              Every nice store and helpful customer service
                              by
                                • Recommended
                                Super employees and managers
                                Cashier Josephine noticed my 10% off coupon expired the day before and checked with manager to make sure I could get the discount.
                                by
                                  • Recommended
                                  A Good place to find what you might need for your next project!!!
                                  Always has what I need.
                                  by
                                    • Recommended
                                    Excellent customer service
                                    Today because of the water scare I was able to find water at home depo
                                    by
                                      • Recommended
                                      Above and beyond
                                      Shelly took the time to wipe off the dust from my item. This has never been done for me and I can’t tell you how grateful I am. Thank you Shelly Store#11725
                                      by
                                        • Recommended
                                        Terrifis store
                                        Extra clean throughout. Easy to find what I need. Staff very friendly and courteous at all times.
                                        by
                                          • Recommended
                                          David in Customer Service
                                          Gives us a terrific experience every time we visit the Bustelton Ave home depot. 10/10 fantastic employee. Makes the shopping experience 10x better. All employees should be trained under him in how to give an awesome customer service experience. Home depot should consider changing the layout however for the customer service desk. The entrance/exit is very confusing for customers. Guests come through the exit side and cut the line in front of other guests at the entrance line. This creates a very frustrating experience for all involved.
                                          by
                                            • Recommended
                                            Experience
                                            Smooth transaction. Roz the cashier was so helpful and kind. The employees on the floor were also so helpful with helping us find the things we needed without attitude.
                                            by
                                              • Recommended
                                              David the employee
                                              He was very cool!!!!
                                              by
                                                • Recommended
                                                Great Experience!
                                                I went to Home Depot yesterday to purchase flags for my residents at Goldstein Apartments to pay our respects to the family of Fallen Officer. When I walked in Liz and Kevin greeting me right away. They were very helpful in gathering up flags in store and in their stock for me. Thank you for your assistance!
                                                by
                                                  • Recommended
                                                  great store. great people
                                                  pleasant experience. great prices
                                                  by
                                                    Sales Associate Great Help
                                                    Great experience. Sales Associate helpful in finding the right product. Pleasant approach.
                                                    by
                                                      • Recommended
                                                      Great service
                                                      A young woman named Amy back by the millwork area helped me out with an item that had a missing part. The missing part was sold in the tool section. She arranged for the item I was buying to be discounted to reflect the price of the replacement part I was buying. A young man named Cameron at the register took care of it. Easy transaction. They should both be recognized for their courtesy and professionalism.
                                                      by
                                                        • Recommended
                                                        Household Items
                                                        Switchplates, paint, brushes and supplies, keys made
                                                        by
                                                          • Recommended
                                                          Excellent Store
                                                          Under one roof everything available for building materials, neet and tidy, well maintained staffing, excellent customer care. Thank you.
                                                          by
                                                            Friendliest Home Depot
                                                            This store was very bright and very clean. Well organized. Awesome associates.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 463 reviews

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