#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(847)783-5302

Rental Center

(847)783-5308

Store Hours

Mon-Wed:
6:00am - 9:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

251 Spring Hill Rd

Carpentersville, IL 60110

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 418 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (418)
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Showing 1-30 of 418 reviews
Appliances/freezers
Kathy at the appliance desk was awesome to talk to, she knew her product very well. We went to sears first and found a freezer. There was no sales person at sears we could find. So we took a picture of the fridges info. We walked into Home depot and right to the appliance department. Kathy came to us right away. We showed her the picture of the fridge at sears. Kathy showed us a bigger freezer for the same price,plus they have free delivery. Sears wanted $70.00. So our decision was made easy.
by
    • Recommended
    great ex
    clean store,, helpull people, good prices , easy payplan ,good stull good houre
    by
    • Pro
    • Recommended
    SNOW BLOWER SHOPPING EXPEFRIENCED
    Having checked the Home Depot web site in advance of my visit made it possible to go to the store and purchase a new snow blower in a matter of minutes. A sales associate then helped me load it in to my car. A very satisfactory experience!
    by
    • DIY
    • Recommended
    The Home Depot is our new Menards
    It was Halloween day and my best friend texted from Ohio and said you had Halloween stuff 50% off. So away we go. You would think that do to the products we were looking for that the associates wouldn't want to help. But we had one right away ask if we needed help. Then one helped us find 3 outlet stake not by pointing but by taking us there. What a nice thing to do. Every associate you walked by said hello. The cashier was very friendly and as we were checking out she brought the subject to the Home Depot card and we said well we are starting to finish our basement she did not push but gave us the info to read and explained a little about the paying programs. Guess what we are considering getting our materials for the basement from The Home Depot even though Menards is right by our home. Thank you everyone.
    by
      • Recommended
      Great store experience
      Knowledgeable sales associate-very helpful. She made sure I was satisfied with my purchase.
      by
        • Recommended
        DIY project
        Went in the store looking for an adhesive for tile for our outside birdbath and found nothing even with the help from an associate.
        by
        • DIY
        • Recommended
        great store
        never have had a bad time at this store , or with online ordering or pickup
        by
          • Recommended
          Pat
          Easy purchase. Employees had great attitudes! Clean store, I would recommend this store to friends and family.
          by
            • Recommended
            Experienced Employee makes Do it yourself-ing a lot easier
            Ben, took my garage measurements, told me what I needed to side my garage and explained why I needed what was being ordered. An experienced Home Depot employee makes Do It Yourself-ing a whole lot easier. Thanks Ben.
            by
            • DIY
            • Recommended
            Extremely helpful staff!
            The staff was extremely helpful from entering the store to leaving the store. I was helped finding what I needed and actually did no searching at all once an assocuate in the aisle helped and took charge. Very personal experience.
            by
            • DIY
            • Recommended
            Good Product selection
            The store has a very good product selection. Found the prices to be completive. Very helpful store associates.
            by
            • DIY
            • Recommended
            Tina Almond is the best
            I always shop at the Home Depot in El Cajon simply because Tina Almond, Manager of the Pro Desk is always so helpful and goes the extra mile for all of here customer expecially for me it seems.. I know she treats every customer that way but she makes you feel like you are special and get special treatment at all times. Tina is by far the most efficiant, friendly and helpful person I know at Home Depot in El Cajon so that's where I buy all my supplys. Thank you Tina for all your help. Dave Long
            by
            • Pro
            • Recommended
            Great Store Expirence
            The store was clean & the staff was very friendly. Check out time was speedy
            by
              • Recommended
              The Associates were very helpful. I would prefer to talk with a person than use a computer.
              The people were very helpful. The store was clean, well groomed. LOL
              by
                • Recommended
                Easy store experience!
                I am completing a dresser rehab project and associate was extremely helpful in guiding me to the right direction. He provided 2 options so I could make the best decision for me. Great experience!
                by
                  • Recommended
                  Great Associates. From the awesome, friendly man that always greets you with a smile to the experienced associates. Great store and always helpful!
                  The store associates are always so friendly and helpful from the kind gentleman who greets you with a smile to the experienced staff. They are always willing to go the extra mile to be sure you are satisfied! Thank you!!
                  by
                  • Pro
                  • Recommended
                  Good experience
                  Great experience very clean and professional associates very helpful
                  by
                    Always Help available in this store
                    I needed short piece of wood trim this is only store that I can cut and pay for what I need in wood molding. also I know when I walk in there will be someone to offer help with location of item I am looking for. I must say I have been in store enough to where I know the locations of most items I am looking for. Nice to shop in a home improvement store with so many helpful people.
                    by
                    • DIY
                    • Recommended
                    Great help in Appliance department
                    This is the only place we will purcase our appliances. They are fair in price and selection and have very honest associates.
                    by
                      • Recommended
                      Very good sales associate assistance
                      Associate who had helped me on an outdoor project a few months back saw me, asked about the outcome of that project and then helped find sought items. Associate access is very good @ HD.
                      by
                      • DIY
                      • Recommended
                      Enjoyed the friendly interaction.
                      Since each Home Depot arranges their Store layout differently, Associate engagement is warrenty for every visit to a new location.
                      by
                      • Pro
                      • Recommended
                      Never a problem
                      When I go to Home Depot I don't need help usually I find what I'm looking for because everything is in where you would think it should be.But in the rare case that I might have trouble with not finding what I need I just have to ask one of the many associates and I'm on my way with what I went in for.
                      by
                      • DIY
                      • Recommended
                      Helpful Associates
                      The associates at this store will go the extra mile for their customers.
                      by
                      • DIY
                      • Recommended
                      Nice store,very helpful associates!
                      Pleasantly surprised to find associate with good knowledge of plants and flowers, very helpful with tropical flower purchase.
                      by
                      • DIY
                      • Recommended
                      Shopping at Home Depot
                      Always confident of finding what I am looking for. Store associates are never too far away and always helpful. I love browsing the aisles to find new products or sales of products that I may need. Just love shopping at The Home Depot.
                      by
                      • DIY
                      • Recommended
                      Employees
                      More often than not I have found that the people that work at this store are polite and helpful particularly in the paint department and service desk. It makes the shopping easier.
                      by
                      • DIY
                      • Recommended
                      Very helpful store
                      I am not very handy so the associate led me to everything I needed to build 2 gates for my yard. When I went to checkout the cashier was very polite and friendly!!!
                      by
                        • Recommended
                        Great experience
                        I use the Behr paint products and I think they are the best and the price is right. Each time I go to this store the personnel are always helpful.
                        by
                          • Recommended
                          Satisfactory shopping time
                          I was met at the door by a friendly associate. He took me to the general area but required the help of a second associate. Together, they more than willingly found my product.
                          by
                          • DIY
                          • Recommended
                          Came in for one thing. Left with several.
                          Overall nice environment. Sales associates enthusiastically offer assistance and are happy to help guide you to where you need to go.
                          by
                          • DIY
                          • Recommended
                          Showing 1-30 of 418 reviews

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