#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(972)389-4402

Tool & Truck Rental

(972)389-4408

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2011 Keller Springs Rd

Carrollton, TX 75006

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 415 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (415)
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Showing 1-30 of 415 reviews
Excellent Help
David H. and Ramsey are awesome. They put together two chaise lounges for me and loaded them in my car out in the extreme heat.
by
    friendly associate, but not too helpful...
    I had to dig and find the product myself, when the associate said there is none.
    by
      Need Fridge ASAP
      Walked in, asked Gary for help, got perfect help..
      by
        Helpful associate
        The associate assisting with self check out was friendly, knowledgeable, eager to assist. I did not feel as if this was "programmed" by the most recent customer service meeting. Very genuine.
        by
          excellent
          My experience has heen very good and being a woman I do need assistance with many items and have beeen pleased. On most occassions I can find someone to help me.
          by
            great store
            The store is very well maintained and the associates are extremely knoledgeable on the products and very helpful.
            by
              Rentals
              The rental department was very helpful in supplying me with a generator for my son's Eagle project
              by
                Found an Associate
                What a pleasure to find associates that are available. To be walked to the product isle and then be given choices on the products. I did not waste my time looking for a product. I have been in 9+ Homedepot's and this has never happened prior. What a PLEASURE! Keep it going.
                by
                  Home Depot Review
                  I have always enjoyed having such a wide variety of hardware, lumber, tools, lawn care and ornamental plants so near my home.
                  by
                    Helpful associate
                    An associate was walking out for lunch, he stopped and took the time to help on his time
                    by
                      Good
                      I have not experienced any problems at this particular Home Depot.
                      by
                        Great Service
                        I came into Home Depot looking for some paint for a bathroom. The salespeople at the paint counter were helpful and knowledgeable!
                        by
                          Great store
                          nice friendly and very helpful associates. Every time I visit this store, I always get great service.
                          by
                            Found what I wanted
                            I was looking for a more modern light fixture for my kitchen & I found it.
                            by
                              Associate Help
                              This is one of the few times an associate was able to assist me in purchasing an appliance that did not involve waiting. The associate arrange my purchase of a refrigerator and help load the appliance in my truck...I was in and out of the store within 35 minutes. Wow!
                              by
                                question about foundation issues
                                i went in to the garden center to try to figure out if i needed top soil or mulch and how much to fill the soil gaps from my foundation work. I was quickly approached by the associate who not only helped me calculate how much top soil I needed but he loaded the cart and my car w/ the soil. He also gave me advice about 2nd steps once that soil settles.. He was AWESOME. Even the cashier was super helpful and nice. Great experience on a HOT Sunday afternoon!
                                by
                                  CARROLLTON (RELO) 6555
                                  Jordan - the cashier proved to be extremely helpful.
                                  by
                                    Home Depot
                                    I spent very little time in the store. I knew what I wanted and where it was. I was very impressed that a employee called for a cashier to check me out so I would not have to wait. I am sure that I looked like I was lost because I could not find a cashier. I appreciate the courtesy of the employees.
                                    by
                                      Excellend Customer Service
                                      Prices are good. Selection is good. Customer Service is EXCEPTIONAL!!!!
                                      by
                                        Great Store
                                        Only thing I DON'T like are the crowded aisles. Wish you could keep those clear
                                        by
                                          Very helpful
                                          The staff was very nice, Mr. Jack, & Mr. Buddy!! They were very nice and took time with me to ensure that all of my questions where answer. Please keep up the good job!!!!!
                                          by
                                            GOOD
                                            Overall store is good place to shop. would like to have check out station near customer service/returns desk so one doesn't have to walk to other end of store to check out when what you want is at the opposite end.
                                            by
                                              Great Experience
                                              I always enjoy going to Home Depot :) The staff is friendly and very helpful !
                                              by
                                                What happened to the cashiers?????
                                                The inability to find someone to scan the ladder that I was trying to buy almost ticked me off to the point of leaving an going to buy it Lowe's
                                                by
                                                  Excellent improvements in service & attentiveness!
                                                  This HD store seems to have a new energy and liveliness. The last two or three visits (June of 2012), the attentiveness, friendliness and helpfulness of the associates and register personnel have been outstanding. I compliment the manager for engineering a pleasant improvement and look forward to more visits to this store.
                                                  by
                                                    friendly cashier
                                                    extra friendly cashier in garden center, with offers to help
                                                    by
                                                      Shopping
                                                      Excellent service from associates, all the products I need whenever I need them.
                                                      by
                                                        Tile Purchase
                                                        Flooring associate Ginger was a great asset to my final choice of tile selection and purchase. She and the store manager GARY made the entire purchase come together for a successful project.
                                                        by
                                                          Great
                                                          They helped me with the type of wood i bought, and cut the lumber as needed.
                                                          by
                                                            Very good time
                                                            excellent custemer expereanc great help with every thing.
                                                            by
                                                              Showing 1-30 of 415 reviews

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