#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(757)631-4400

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3352 Virginia Beach Blvd

Virginia Beach, VA 23452

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 669 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (669)
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Showing 1-30 of 669 reviews
The Best Customer Service Experience
Today, I had gone to choose a storm door. The customer service agents pointed me in the right direction. The person in that isle was extremely helpful in explaining the pros and cons of different products.
by
    • Recommended
    The best Home Depot in Hampton Roads
    The best customer service in the area. Knowledgable, helpful, and friendly staff always there ready to help.
    by
      Great customer service
      I went to order countertops and Rob Davis was very helpful in the assistant Of making sure I had the correct length. Thank you for a great job done
      by
        • Recommended
        Excellent customer service
        I had an awesome experience in purchasing kitchen cabinets and other home improvement items from Rob at the Celebration Station Home Depot. He walked me through a difficult process in finding inventory and a glitch in the online purchasing system with a heart for helping. If you need help in this area, GO SEE HIM! :o)
        by
          • Recommended
          Employees
          Thank goodness you have an awesome employee like Wallace willing to help customers get their online orders squared away!!
          by
            • Recommended
            Fantastic Employees
            So happy that we went to the Home Depot on Virginia Beach Blvd. We are painting our new home and Kyle in the paint department was so very helpful as we filled our cart with all the necessary supplies. He offered great insight and helped us find great deals! We are so appreciative of his kindness and great work ethic.
            by
              • Recommended
              Home Depot Employees Rock!
              I continue to shop at Home Depot since their employees are ALWAYS helpful and patient.
              by
                • Recommended
                Great employees!
                Rob and Andre were very helpful with the purchase, trimming, and loading of our cut Christmas tree. Thanks Rob and Andre!
                by
                  • Recommended
                  Extraordinary Customer Service
                  I had to have a gallon of paint matched to a previous gallon that I had previously purchased, the gentleman that helped was extraordinary and very helpful. Two thumbs up. Great Job!!!!!!!!!
                  by
                    • Recommended
                    VERY CLEAN AND ORGANIZED
                    THIS WAS THE ONLY LOCATION THAT HAD WHAT WE NEEDED IN STOCK. WE DROVE 45 MINUTES AND IT WAS WORTH THE DRIVE. WHAT WONDERFUL EASPERANCE. THANKS TO ROSALYN AND ROD
                    by
                      • Recommended
                      availity of products
                      purchase of lumber , surprised able to get necessary products given the shortages some stores are having.
                      by
                        • Recommended
                        Everything in it's place
                        Before shopping, I looked online to see where the products I needed were located. Every item I needed was in the place noted online. Kudos to the employees for keeping items where they're supposed to be!
                        by
                          • Recommended
                          Great checkout experience
                          Sayed took care to check if everything was ok and to thank me for my Military Service. I appreciate the Military discount offered by Home Depot!
                          by
                            • Recommended
                            Great place to shop
                            I love my Home Depot, such friendly and helpful employees. Reasonable prices, great inventory
                            by
                              • Recommended
                              This my neighborhood Home Depot
                              I have purchased carpeting from Home Depot two times before. There is always a good selection.
                              by
                                • Recommended
                                If you are looking for paint, go to this store and see Kyle! By far, the BEST employee! He is wil...
                                If you are looking for paint, go to this store and see Kyle! By far, the BEST employee! He is willing to help you with your painting needs and makes the whole process more enjoyable!
                                by
                                • Verified Purchase
                                • Recommended
                                I appreciated the help I received at Customer Service from Summer, and at the cashier's desk from...
                                I appreciated the help I received at Customer Service from Summer, and at the cashier's desk from Nyasia. Everyone made me feel valued, and safe. (Appreciated masks and sanitizer at entrance if desired). I also appreciated the military discount. I was able to find exactly what I needed for my shower (a safety bar) at this Home Depot.
                                by
                                • Verified Purchase
                                • Recommended
                                We've done lots of projects over many years and I csn always count on Home Depot having what I ne...
                                We've done lots of projects over many years and I csn always count on Home Depot having what I need - and at a good price.
                                by
                                • Verified Purchase
                                • Recommended
                                The store is close to my home, and the staff are always friendly. The store was clean!
                                The store is close to my home, and the staff are always friendly. The store was clean!
                                by
                                • Verified Purchase
                                • Recommended
                                I was impressed the number of contractors entering the store. The employees seem very helpful. ...
                                I was impressed the number of contractors entering the store. The employees seem very helpful. So helpful that I wandered the store until a contractor aided me. Then we were led to my part of the store were I was able to pick up the part . I would recommend this store but one employee said, "Very few people want to work no days. Stephen
                                by
                                • Verified Purchase
                                • Recommended
                                EXCELLENT CUSTOMER SERVICE
                                EXCELLENT CUSTOMER SERVICE
                                by
                                • Verified Purchase
                                • Recommended
                                Had a big yardscape/hardscape project where we needed lots of things. This Home Depot had everyth...
                                Had a big yardscape/hardscape project where we needed lots of things. This Home Depot had everything we needed - and more. ROSALYN at the customer service desk was awesome in helping with both online purchase, exchanges and finding what we needed. Thanks!
                                by
                                • Verified Purchase
                                • Recommended
                                After making a large $$ amount purchase we were given a reasonable delivery date and one day it w...
                                After making a large $$ amount purchase we were given a reasonable delivery date and one day it was changed for delivery two weeks later. In the meantime, Home Depot has our money for the merchandise and we are not having to wait a month to receive the merchandise. We returned to Home Depot and told them that we wanted our money back as we did not want to wait a month, when we were promised one week to receive our merchandise. We were told we could not get a refund We do not want the merchandise and wanted to cancel the order but we are unable because the Store Manager said he had to go to Head Quarters to have them authorize our refund....This is our money ,we do not want to accept the conditions (one month delivery when we were promised a week) and they will not refund our money. This is totally unsatisfactory and if we have to we will get the local media as well as our attorney involved in this. YES We are ANGRY and very disappointed in Home Depot and their policies. We have been long time patrons of Home Depot but we are reluctant to do business with a store that does not tell the truth and will not refund your money when you want to cancel the transaction!!!
                                by
                                • Verified Purchase
                                1 found this review helpful
                                this is a great store.
                                this is a great store.
                                by
                                • Verified Purchase
                                • Recommended
                                Nice Staff, they ALL went out of their way to help me today! Convenient location to my home so i...
                                Nice Staff, they ALL went out of their way to help me today! Convenient location to my home so it feels like HOME.
                                by
                                • Verified Purchase
                                • Recommended
                                Paint dept doesn't want to do their job. Purchased 10 gallons of pool deck paint and they told me...
                                Paint dept doesn't want to do their job. Purchased 10 gallons of pool deck paint and they told me the dont tint that brand of paint. Went to General Booth Home Depot and Charles in Paint dept tinted Paint in about 10 minutes. The only celebration I will be doing is at a different Home Depot.
                                by
                                • Verified Purchase
                                Nothing is stocked. Products, carts and flat bed carts. Plenty of employees, no one appears to ...
                                Nothing is stocked. Products, carts and flat bed carts. Plenty of employees, no one appears to be working. Everyone there seems anti social with customers.
                                by
                                • Verified Purchase
                                Couldn't ask for more, employees appeared to enjoy their job. Everyone in a good mood
                                Couldn't ask for more, employees appeared to enjoy their job. Everyone in a good mood
                                by
                                • Verified Purchase
                                • Recommended
                                Great place for projects big and small!
                                Great place for projects big and small!
                                by
                                • Verified Purchase
                                • Recommended
                                This is my neighborhood store and the staff and customer support personnel truly care about helpi...
                                This is my neighborhood store and the staff and customer support personnel truly care about helping me find the things I need and resolve any problems I have.
                                by
                                • Verified Purchase
                                • Recommended
                                Showing 1-30 of 669 reviews

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