#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(972)758-2402

Rental Center

(972)758-2408

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1801 W Parker Rd

Plano, TX 75023

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 648 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (648)
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Showing 1-10 of 648 reviews
Not at all impressed with this store
Ordered online. Picked up at the store. Box had a small tear in the side and this is what the $100.00 + (normal price) trash can looked like.
by
    Excellent workmanship, and customer satisfaction
    I bought two Andersen storm doors, the order process took about 5 weeks or so since there were two. From beginning to end the process was easy. The installer was very professional. I would recommend Home Depot To anyone to needs professional work done. Excellent workmanship!
    by
      • Recommended
      I filled out the review but forgot one last thing.
      I will never shop at Home Depot again and I LIVE 2 BLOCKS FROM THE STORE ON PARKER ROAD. As a Plano resident since 1978 and I will tell ALL the people I know - and that's a lot - exactly how your employee FAILED to provide necessary service and lost a $2400 sale.
      by
        Great store for location, products, and most importantly employees!
        IF you have any project DIY or maintenance there is usually someone who can not only assist you but guide you as attempt to tackle the repair.
        by
          • Recommended
          EXCELLENT SERVICE
          Home Depot employees are EXCELLENT. Everyone goes above and beyond to help you!!!
          by
            • Recommended
            Great Customer Service
            Need a little help with getting the right tool for your home improvement project? Just ask a Home Depot associate! I had two awesome employees help me on my recent visit to Home Depot on Sept 21, 2025. They cheerfully helped me with exactly what I needed. Great job!! They made my day!! Thank you! to Rick and Parker.
            by
              • Recommended
              Staff and products
              This store has very friendly staff and the store is clean and organized. My only negative is this is a smaller store with lower volume of stocked items. I do prefer to go to this store (3 minutes from my house) because the staff are friendlier and feels like a neighborhood store compared to the larger warehouse stores.
              by
                Bird Feeder
                Squirrel proof bird feeder is stopping the squirrels from getting fat on my birdfeed. They will probably eventually figure it out as I have very smart squirrels but for now they are not so fat flustered squirrels!
                by
                  • Recommended
                  Great customer service at this Home Depot
                  I purchase a washer and dryer from the Plano Home Depot and everything went smoothly..great sales person Jenny! The delivery went well and over all very pleased w/my new appliances!😀
                  by
                    • Recommended
                    Always ask for Jenny in appliances.
                    Our experience at the HD #6833 in Plano, TX was mixed. We found what we wanted to buy, asked for help twice and did not get it. Finally we found Jenny in Appliances and, despite the need to process the transaction 5 times, because of system problems, she prevailed and we got what we wanted. Always ask for Jenny at Plano!
                    by
                      • Recommended
                      Showing 1-10 of 648 reviews

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