#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(304)746-1402

Rental Center

(304)746-1408

Store Hours

Mon-Wed:
6:00am - 9:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

100 Cross Terrace Blvd

Charleston, WV 25309

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 510 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (510)
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Showing 1-30 of 510 reviews
employees very helpful
employees very helpful
by
  • Verified Purchase
  • Recommended
super nice and clean store, will return all associates are very knowlagable and helpful
super nice and clean store, will return all associates are very knowlagable and helpful
by
  • Verified Purchase
  • Recommended
always so helpful! i would recommend this store to go to.
always so helpful! i would recommend this store to go to.
by
  • Verified Purchase
  • Recommended
GREAT PLACE TO SHOP, FRIENDLY PEOPLE!
GREAT PLACE TO SHOP, FRIENDLY PEOPLE!
by
  • Verified Purchase
  • Recommended
Store was cleanly, well stocked, and had the most friendly associates.
Store was cleanly, well stocked, and had the most friendly associates.
by
  • Verified Purchase
  • Recommended
every thing about this store and staff is so pleasant and helpful each and every time thanks so m...
every thing about this store and staff is so pleasant and helpful each and every time thanks so much please keep it up
by
  • Verified Purchase
  • Recommended
By far the best building/remodeling materials and service in the greater Charleston area. Always ...
By far the best building/remodeling materials and service in the greater Charleston area. Always find exactly what I am looking for and sales associates are always eager to help.
by
  • Verified Purchase
  • Recommended
The associates were so helpful and very friendly..
The associates were so helpful and very friendly..
by
  • Verified Purchase
  • Recommended
I like the ease of using my card.
I like the ease of using my card.
by
  • Verified Purchase
  • Recommended
I want to thank the man that assisted me in the Paint department. He was so helpful. It is so nic...
I want to thank the man that assisted me in the Paint department. He was so helpful. It is so nice to see people enjoy their jobs. That is rare these days. He was very professional and provided me the assistance I needed for my project. Employees like this need to be recognized. It's also nice to be greeted by employees and asked if customers need help. That is also rare for most hardware stores especially. I really appreciated it and will be shopping there many more times,
by
  • Verified Purchase
  • Recommended
I go to this store quite often. The employees are always helpful and courteous. The store is clea...
I go to this store quite often. The employees are always helpful and courteous. The store is clean and all their products are well marked and orderly. Their prices are not too high either and, being retired, I definitely appreciate that.
by
  • Verified Purchase
  • Recommended
Great store, just wish it was closer to home, people are always helpful and polite
Great store, just wish it was closer to home, people are always helpful and polite
by
  • Verified Purchase
  • Recommended
Always friendly and efficient. Well stocked and clean. Very nice store.
Always friendly and efficient. Well stocked and clean. Very nice store.
by
  • Verified Purchase
  • Recommended
I was very impressed with how everything was so neat and clean and well organized. The salesperso...
I was very impressed with how everything was so neat and clean and well organized. The salesperson that waited on us was very helpful. Answered all our questions concerning our purchase. I believe she went above and beyond what was required to make sure we were satisfied with our purchase. We will be visiting this store again for our future home improvement needs. (It was worth the drive from Logan)
by
  • Verified Purchase
  • Recommended
Plenty of knowledgeable friendly staff actually willing to provide SERVICE. What a very pleasant...
Plenty of knowledgeable friendly staff actually willing to provide SERVICE. What a very pleasant difference from another national brand store where employees are in very short supply.
by
  • Verified Purchase
  • Recommended
I went looking for flooring, but had no clue about what to get. Josh in flooring was very knowled...
I went looking for flooring, but had no clue about what to get. Josh in flooring was very knowledgeable and helped me with everything! He stayed right with me to answer any questions I had. He even let me know about sales in other depts and stayed after he was off to cut blinds for me too!
by
  • Verified Purchase
  • Recommended
Great handyman store!
Great handyman store!
by
  • Verified Purchase
  • Recommended
Very clean store not cluttered as many other stores
Very clean store not cluttered as many other stores
by
  • Verified Purchase
  • Recommended
The store was clean and items was easy to find. The associates were very friendly and offered th...
The store was clean and items was easy to find. The associates were very friendly and offered their assistance with a smile and no pressure to purchase anything.
by
  • Verified Purchase
  • Recommended
The staff was very helpful and had good advice about the project I am in involved in. Josh was gr...
The staff was very helpful and had good advice about the project I am in involved in. Josh was great!
by
  • Verified Purchase
  • Recommended
Was a very good shopping experience!
Was a very good shopping experience!
by
  • Verified Purchase
  • Recommended
Store is usually always clean.
Store is usually always clean.
by
  • Verified Purchase
  • Recommended
Employees are very friendly and I love this store
Employees are very friendly and I love this store
by
  • Verified Purchase
  • Recommended
Very friendly employees. Always helpful and each one knows the business at H.D. One can always fi...
Very friendly employees. Always helpful and each one knows the business at H.D. One can always find an employee in the store and they are willing to help. Others, not Home Depot, are rude and act as if it is a chore for them to talk to you much less try to help you find a product.
by
  • Verified Purchase
  • Recommended
I usually take my two dogs with me to the store, and the associates have been very friendly and i...
I usually take my two dogs with me to the store, and the associates have been very friendly and interested in them. When one dog recently had to have back surgery and I told the associates, they were very concerned and said they could make my little pup a wheelchair! They asked for measurements and worked hard to fulfill their promise. They went beyond what I'd expect from any store employee. They kept in touch with me to see how he was doing, and shortly they had the chair finished. It was a wonderful gesture. They even painted it Home Depot orange! The associates were Opal, Becky and Darrell. I am so grateful to them. They are special people.
by
  • Verified Purchase
  • Recommended
Clean store friendly employees.
Clean store friendly employees.
by
  • Verified Purchase
  • Recommended
The Employees in this location are top notch, knowledgeable, and friendly. I needed help finding ...
The Employees in this location are top notch, knowledgeable, and friendly. I needed help finding a very particular bolt. Not only did they find it for me but I needed more than they had in stock. They asked me would they like me to order the bolt for them and have it delivered free of charge to my address. Or If I would like I could order it online and showed me exactly what I would need to order it online. This Location Is great the store Is clean and organized.
by
  • Verified Purchase
  • Recommended
Store employees are always helpful. Debbie F saved me a lot of time, she told me exactly where it...
Store employees are always helpful. Debbie F saved me a lot of time, she told me exactly where item I needed was located.. :)
by
  • Verified Purchase
  • Recommended
Perfect experience and employees!
Perfect experience and employees!
by
  • Verified Purchase
  • Recommended
Great shopping experience at The Home Depot. Found the landscape stone we were looking for and h...
Great shopping experience at The Home Depot. Found the landscape stone we were looking for and had the most pleasant cashier named Deb M. We will definitely make another trip there!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 510 reviews

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