Reviews for Clarence #1230

I have been shopping at Home Depot stores for well over 25 years; they have never let me down and continuously work to improve and simplify our shopping experiences. This saves time and money which I love to do !

the store has the products they advertise on hand , the staff are very friendly and helpful !

Great employees and always have what I need.

Is clean, well stocked. Almost always find what I need. Particularly happy with the tool rental feature as we have used it several times in the past

Awesome experience in shopping at Home Depot in Clarence New York.

They always have great stock and friendly help !!

All of the sales associates were very friendly and helpful.

The customer service was exceptional. Everyone was extremely friendly and helpful. Special thanks to Ron, Dorothy and Joe for making my son's day.

Let's talk about last summer in the outside garden department. Yes, it was a dry summer. I was disappointed with the selection of plants throughout the season. your competitor Lowes had a far better plant selection all season. I am a gardening enthusiast , and would love to find a better selection at this store.

Friendly, professional service throughout this store. Store is clean, well-stocked.

great employees would highly recommend!!!!!!!!!!

Always I feel store staff are great!

Tried to special order windows at the Lockport Home Depot and was unsuccessful! I came to the Clarence Site and an employee named Suzie went above and beyond to help me!!!

I really enjoy shopping at this store, the staff really go out of their way to help customers

Manger was not helpful and some what rude.

HELPFUL AND FRIENDLY

Great store. Great service. Customer service was great! Very helpful. Store clean.

Nikki was great !!!

It's okay - average. Had to wait 20+ minutes to return an item. Long lines with only on associate working returns.

Bill S. in the paint department is amazing! He is so helpful every time I have come in this past month. I applaud his patience as he worked with me to try and narrow down my color choices.

The Clarence Transit Road store had the both the supplies and the tools that I needed on the shelf. In addition, the sales associates, Annette in particular, was friendly, knowledgeable and could offer experienced advice in the areas where I needed assistance. If you want a true building supply professional seek her out on your next visit. In addition, the store was clean and the aisles were clear of product carts that needed to be stocked ... something that I have not seen in other stores.

Sales people, cashiers and others seem to be very pleasant in this sore. I shop here frequently and have only had one bad employee, which I chalked up to him having a bad day.

Please re-read all that I wrote about the store, and the 2 emplyees Adam and Manager Guy...and use any of my quotes and/or comments. (including "It was a joy to witness Customer Service combined with Humanity.")

Most helpful, knowledgeable clerks/salespeople.

I WAS IN A HURRY TO GET A NEW LAWN MOWER, I SHOPPED ONLINE AND NEW WHAT I NEEDED. AND AN EMPLOYEE TOOK ME RIGHT TO IT AND HELPED ME SHOP, CHECKED THE BOX AND ITEM, AND HELPED ME CHECK OUT. I WAS DONE AND LOADED UP IN 25 MINUTES. EVERY ONE SHOWED GREAT TEAM WORK. THANKYOU

The store employees were very helpful and friendly.

I received superb assistance from store associate Kate. She was polite, helpful, energetic and always had a smile on her face. It was reassuring to see these characteristics is a young employee. Kate provided outstanding service in resolving our need for product that was indicated to be on-hand but; was not located were it was supposed to be. Kate is definitely an asset to Home Depot!

Great store for every kind of home/lawn maintenance needs plus more. The prices are very competitive and the inventory well stocked. The facility is very clean and everyone is cheerfully ready to help. The return policy and price matching are superb. Never disappointed with my needs for coming to the store.

I walked into your store hoping to find a Home Depot associate to help me find the items on my list! 5 associates (30 min.) later I finally met Annette who was amazing! She took her time, asked questions, wanted my input and together we found the items on my list and even went as far as going to your online site to find the items not in the store and got them ordered/sent to my home! Then she took 1 of my carts and helped me through check out (basically did customer services job) along with finding 2 associates to help load them in my car! Luckily I had 3 hours to spend in your Home Depot BUT if it wasn't for Annette I highly doubt I would be back or recommend others to come to your store! Everyone who works at Home Depot should be trained by Annette Desthers she is aware of customers wants and needs! She is a great asset that your store has and you need more of her! Thanks for all of your help Annette! Betsy

The employees at this store are friendly and make me feel like I'm wanted, eager to help. This should be a model for all Home Depot stores. Truly exceptional.