Clay #6153

4.7

out of 5

94% of customers recommend this store
Rating Breakdown
5
(265)
4
(24)
3
(6)
2
(5)
1
(14)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.9
4.8
The Home Depot
Contact Us
Main: (315)622-0702
Pro Desk: (315)622-6064
Tool & Truck Rental: (315)622-6060
Store Hours
  • Mon-Sat: 6:00am - 8:00pm
  • Sun: 8:00am - 8:00pm
Location
3861 State Route 31
Liverpool, NY 13090

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Order Pick Up Lockers
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Key Cutting

Nearby Stores

6.87 mi
  • 7922 Brewerton Road
  • Cicero, NY 13039
9.25 mi
  • 3756 Milton Avenue
  • Camillus, NY 13031
13.12 mi
  • 5814 Bridge St
  • East Syracuse, NY 13057

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to your Clay Home Depot. We're excited to help you find the tools you need to start your next project.

We pride ourselves on our ability to help you finish your project, everyday. From custom kitchen cabinets to electrical supplies our associates will take care of you. Buy online with free pickup in store in 2 hours, using our product locator app.

At Home Depot, community involvement is important to us. We support our community's schools and hold many off-site Kids Workshops for our local youth. In-store, we offer hands-on learning that covers a variety of topics tailored to everyone in your family, including monthly workshops for kids.

You can find us northwest of the intersection of Highway 31 and NY-481, between Kohl's and Target. Stop by soon.

Sincerely,

The Clay Store Team


How can I attend a workshop?
We currently have online livestream workshops that are taught by knowledgeable associates. Visit homedepot.com/workshops to see what’s available. For Kids Workshops activities visit here.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Is The Home Depot Clay hiring?
As an essential retailer, we're hiring seasonal associates in Customer Service/Sales, Store Support, Freight, and Merchandising. We’re taking measures to keep our associates and customers safe, including providing face coverings and gloves, limiting the number of customers in stores at one time, promoting social and physical distancing practices, and implementing additional cleaning measures to sanitize facilities. Apply now. The Home Depot® is an Equal Opportunity/M/F/Vet/Disabled Employer.

Does The Home Depot Clay offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:

  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your “Order Ready” communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.7

out of 5

314 reviews
5
(265)
4
(24)
3
(6)
2
(5)
1
(14)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.9
4.8
94% Of Customers
Recommend This Store 289 of 309 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Great Staff

5.0

out of 5

Great Staff

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AJ does an awesome job in providing great customer service!

5.0

out of 5

AJ does an awesome job in providing great customer service!

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The staff on Sunday were very young, poorly trained, and not helpful. 1 out of 5 staff that we i...

1.0

out of 5

The staff on Sunday were very young, poorly trained, and not helpful. 1 out of 5 staff that we interacted with was helpful. We had to step out of the way for store employees walking (and talking to each other) down an isle. Trying to order fence panels. Special order desk bluntly told us 'go to the service desk'. At the service desk the Employee was clearly not sure what she was doing. I asked if she was comfortable taking this order. 'No, but this is what they pay me to do." Panels were out of stock, so she asked another employee for help. That employee was rude to her as well. Very short 'I can't sell what we don't have' and walked away. Finally cashing out with a few other things, the cashier explained that with COVID, mills and shipping are way behind. Everything is backed up. She actually had some empathy for us not getting our materials. I would normally not need it, but it stood out compared to the other employees we interacted with.

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I was disappointed in my visit to Home Depot because I was misled. I was told you were out of st...

2.0

out of 5

I was disappointed in my visit to Home Depot because I was misled. I was told you were out of stock of Top Soil and Miracle Gro Garden soil. But when I got to your store for something else, both items I discovered were in stock - in abundance. I had sought to place a curbside pickup order but was unable to due to your being out of stock. I got my items though their was no assistance available at the time, but the cashier was efficient, friendly, sympathetic and apologetic when I explained my dilemma to her.

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I have shopped this store for years, and as of late I have noticed a lot of personnel leaving and...

1.0

out of 5

I have shopped this store for years, and as of late I have noticed a lot of personnel leaving and the customer care lacking in many ways. As a commercial account holder I have chose to go out of my way to shop at other stores, as I shop exclusively with Home Depot. I may never step foot in that store again until changes are made.

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I had a very poor experience on Monday, May 18th. The employee James was very helpful. I was in f...

1.0

out of 5

I had a very poor experience on Monday, May 18th. The employee James was very helpful. I was in flooring trying to buy a large amount of flooring and asked if they would match the price from the Auburn and Ithaca Home Depot. I showed him the price on line for Auburn (but they only had 8 boxes in stock and I needed 25). James took me to his Supervisor. The supervisor said they do not match other Home Depot stores, they only match Competitors. Now that's not logical. I was upset and left. I went to the Cicero store and spent $1,600 on the same items. The Cicero store quickly matched the Auburn and Ithaca price and that saved me $100. The Clay store needs to educate their Supervisors.

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Please call ahead to make sure the store is staffed to load gardening materials such as mulch and...

3.0

out of 5

Please call ahead to make sure the store is staffed to load gardening materials such as mulch and other heavy items in your vehicle.

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Purchased Vegetable Plants, but some didn't fare so well to the unexpected frost we've had. Asked...

5.0

out of 5

Purchased Vegetable Plants, but some didn't fare so well to the unexpected frost we've had. Asked for a discount and cashier called garden dept, and agreed. And gave me 50% off. I really don't think I would have received such compassion and empathy as quickly as I did anywhere else.

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