#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(315)622-6064

Rental Center

(315)622-6060

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3861 State Route 31

Liverpool, NY 13090

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 440 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (440)
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Showing 1-30 of 440 reviews
Found what I wanted for projects.
The store was a typical Home Depot. The cashiers are very friendly and helpful in most cases.
by
  • DIY
  • Recommended
Friendly customer service
We were warmly greeted by an associated at the door. She had a great smile and a wonderful sense of humor. Our cashier was very courteous and professional.
by
    • Recommended
    Professional Installation and Service
    My experience at Home Depot was excellent. From the moment my online order was placed, to the finished work. Excellent experience and would definitely shop Home Depot in the future.
    by
    • Recommended
    Good and clean store
    They always have want I'm looking for and the store is always clean.
    by
    • DIY
    • Recommended
    wonderful experience
    we had already picked out our appliances online. compared them to other stores. home depot was cheaper. we went in to pick them out and schedule a delivery. our sales associate chuck was beyond helpful!! he was all smiles and very pleasant. the whole process was short and painless. would highly recommend chuck to work with
    by
    • DIY
    • Recommended
    Purchase of appliances
    Erika Reed was extremely helpful in my decision to purchase Samsung appliances. She is very friendly and knowledgeable about the products offered and Home Depot. She made my shopping experience delightful! I hope you appreciate such a great person and employee.
    by
    • DIY
    • Recommended
    Home Depot is always my first choice to buy products for my home renovation projects
    I am currently renovating my home and visit Home Depot several times a week. It is always my go to source if I need assistance. Your staff at the Clay store is always very helpful in recommending products and explaining how to get the job done.
    by
    • DIY
    • Recommended
    Great Service
    Great customer service. The associate Randy at the Clay most helpful and put in a lot of time in helping me, with people like him is what will bring me and others back to Home Depot. Thanks for being so helpful.
    by
    • DIY
    • Recommended
    Great store to shop in
    several associates offered to help us through out the store.
    by
    • DIY
    • Recommended
    Easy, fast shopping!
    Salesperson/associate clearly directed me to the aisle I needed and again, I was met with assistance from another associate in selecting exactly what I needed from the volume of stock. I was quickly in and out of the store and able to complete the rest of my errands without delays fumbling around for what I needed! Great job and a pleasure shopping!
    by
      • Recommended
      Found Exactly What We Needed
      We need a new kitchen faucet to replace one that was leaking and too difficult to fix. We found a new Delta kitchen faucet that was exactly what we were looking for at a reasonable price.
      by
        • Recommended
        Love the staff!
        Thank you CLAY staff...you are miles above the rest! Customer service is always the best. I will NEVER cross the street!.....if you know what l mean!
        by
          • Recommended
          Helpful Employes
          Went it to shop for a washer. The Sales Associate was helpful and there was no pressure. I found a better than expected deal and the entire transaction including delivery was smooth!
          by
          • Pro
          • Recommended
          This store carries everything for the Owens Corning and GAF product lines. Dont waste your time going anywhere else like I did!
          After driving around to two other home depot stores and every Lowes within 25 miles of my home I have come to rely on the Clay store as my go to for everything. This store carries all the product lines for roofing and insulation. The store is very well organized and offers a rental center which is outstanding!
          by
          • DIY
          • Recommended
          As always, very courteous and helpful in every way possible.
          I had questions regarding will call (ordering materials in advance by phone) and they were very helpful. Now when I have several items to purchase I'm going this route everytime. I call in my order then arrive at the store to pick it up. Much easier and faster than me walking through the lumber department and loading each item onto the cart.
          by
          • DIY
          • Recommended
          store experience
          excellent store. very clean, friendly, this is the only home depot that we will go to.
          by
          • DIY
          • Recommended
          Good shopping experience
          They have everything you need and the prices are reasonable. The store aisles can be a little cluttered when the staff is restocking, but I tend to shop at non-peak hours. Staff is very helpful.
          by
          • DIY
          • Recommended
          Joanne in the garden supply was so helpful ,I traveled 10 extra miles to place the order.She should be comended
          the store was clean and the sales help in garden supply, JOanne, was very helpful and had all the answers to my questions. In fact I would hire her for my store if I had one.
          by
            • Recommended
            It can core a apple!
            The Clay store seems to have gotten it right. Unlike other Home Depot locations, employees seemed happy and very pleased to be of service. They offered practical advice aimed at helping me with my projects rather than selling me something. It was a very refreshing experience. Keep it up@
            by
            • DIY
            • Recommended
            Great people
            Store is always helpful I don't need the help I shop weekly their but the staff is great and always a friendly smile or laugh! Thank you for having quality team members!
            by
              • Recommended
              My go to store for home renovations.
              I usually find what I'm looking for but if I don't, the associates are happy to order it online for me and have it shipped to the store or my home. Most associates not only help to locate some difficult to find items, they will take the time to explain applications or techniques and answer any of my questions which I feel is important. As a woman I feel I get just as much respect as the guys or professional contractors when I walk in there to buy plumbing parts or lumber. I love that I can walk off my home job-site covered with dirt or paint, walk into Home Depot and get treated with respect. I am literally in the store twice a week buying something for my home projects and I have always had a good experience. It's one of my favorite stores.
              by
              • Recommended
              Completely satisfied.
              Unlike other locations in my area, the Clay store @6153 seems to have gotten things right. Personnel are knowledgeable, courteous and go out of their way to try to help. If a problem occurs, staff and management seem to try to resolve the issue to benefit the customer. This location is head and shoulders above the local competition. They've routinely gone out of their way to take the extra steps to make sure I'm taken care of. I've been very favorably impressed. Keep up the good work!
              by
                • Recommended
                Buying a Dishwasher
                We had a great experience at this store in Clay. Our customer service was outstanding with a employee.I highly recommend this store for appliances.
                by
                • DIY
                • Recommended
                Shopping
                The store was very clean and we were offered help more than once while shopping. We were offered assistance leading our vehicle and the young man had his arm in a sling and still offered. Very impressed.
                by
                • DIY
                • Recommended
                Appliance specialist is extremely knowledgeable and helpful
                Chuck was full of information and assistance when it came to provide me with info on french door refrigerators,. He was very helpful and took his time with me, as well as making sure other customers had availability to other sales associates. Very impressed and appreciative of the quality of service, thank you.
                by
                • Pro
                • Recommended
                Always find what I need at the right price!
                I have shopped at this store for years now and usually can find what I need on my own. On the occasions when I need help my experience with the associates has been positive. Especially in paint department and most recently in flooring. The sweet woman in flooring was very knowledgeable. I rarely shop for home items anywhere else and am not afraid of asking for help. often it is offered before I have to ask.
                by
                • DIY
                • Recommended
                GREAT STORE ALWAYS GET WHAT we need
                they have what we need to get a job done there was never a ime we didnot get what we needed
                by
                • DIY
                • Recommended
                Efficient
                I am a frequent visitor to the store because it almost always has what I need and I usually find it without difficulty.
                by
                • DIY
                • Recommended
                good store
                store associate for the product was helpful. price was fair
                by
                • DIY
                • Recommended
                great clean store with all your needs
                I love shopping at Home Deport ! I always find what I am looking for ! I also find new ideas I can incorporate in my home repairs .
                by
                  • Recommended
                  Showing 1-30 of 440 reviews

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