#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(517)279-6504

Store Hours

Mon-Wed:
6:00am - 9:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

825 E Chicago St

Coldwater, MI 49036

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 469 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (469)
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Showing 1-30 of 469 reviews
Who needs them?
As a company Home Depot is lacking in accountability and customer service. Appliance installers are rude and problematic, failing to do their job. Managers don’t care. Order direct and save yourself time, money and hassle.
by
    Brad has the right attitude!
    Brad in the lumber department has the great attitude that you just don’t see in stores anymore! Really appreciate all his help when I go in!
    by
      • Recommended
      Awesome customer service!
      We had a complicated situation and the customer service we received was just the best!! Haven’t had such amazing cust service like that in years!
      by
        • Recommended
        Washing machines
        Sales man was a delightful man. Very knowledgeable. I will definitely be back to buy appliances from him. Thank You Mr Blue.
        by
          • Recommended
          Old school Home Depot
          I've been to the Coldwater store twice in the last few months and both times it was like taking a step into the past, to Home Depot's Golden Age of the mid to late 1990s when the stores were stocked and clean and the employees friendly, helpfull, and knowlegeable.
          by
            • Recommended
            Awesome place to shop
            Very great deals great staff very pleasant and helpful store is nice and neat and has everything you need also plenty of great deals. I'm disabled they have electric carts to help the disabled to get around the store easy so they can have a better I shopping experience,
            by
              good experience
              the Coldwater store is always well staffed and well stocked. The Associates are knowledgeable and friendly
              by
                • Recommended
                Shopping in cold water
                Very friendly people. I will shop there again
                by
                  • Recommended
                  Jake in plumbing is great
                  Jake in plumbing is amazing. He helped me so much answered all my questions and showed me a better way to do it . I don’t know plumbing and he was great tackled the project and it worked out great . Thank you Jake I couldn’t of done it without your help.
                  by
                    Great Garden Center
                    A great garden center to shop ay and friendly employees to help you.
                    by
                      • Recommended
                      Great shopping experience
                      We purchased a refrigerator,stove and dishwasher over Easter weekend. Wow! Good sales, and it was such a pleasant experience. Really knowledgeable employee's. And got it all in the color we wanted... Unlike some other box store .. Thanks Home Depot
                      by
                        • Recommended
                        Great Service
                        The service I received at the Coldwater Home Depot store was outstanding!! Several employees helped me in deciding which item would work best for my project. Then one employee went and got a cart for the large item I purchased, at checkout they helped me set up the Home Depot App. on my iPhone so that I could get my veterans discount. Overall a great shopping experience! :)
                        by
                          • Recommended
                          Amazing costumer service
                          Pat and Anthony were both so helpful and gave us such an amazing experience with our trip!
                          by
                            • Recommended
                            Employees
                            Great staff. Keep the staff you have. Friendly, helpful and make the shopping experience good.
                            by
                              • Recommended
                              Good cashiers! Always friendly and available.
                              Tried to get into Military discount. Not an easy feat!
                              by
                                • Recommended
                                Happy Customer
                                I love the Coldwater store, we always have a good time shopping
                                by
                                  • Recommended
                                  Great Customer Service
                                  Ladies at the desk are always amazing
                                  by
                                    • Recommended
                                    Always friendly and good products
                                    The products here are always better quality than the competition. I shop both other box stores and by far this company and their stores are the best compared to others.
                                    by
                                      Very helpful at checkout
                                      Genia was very nice at checkout and also with helping me pickup some other things that I needed.
                                      by
                                        • Recommended
                                        Quick Service
                                        Buying a few items for standard home bathroom repair during the Xmas Black Friday sales weekend. Despite high customer count. Was able to quickly receive customer service and check out in a timely manner.
                                        by
                                          • Recommended
                                          I shop at Home Depot because of the knowlege and friendliness of the employees. I feel like they ...
                                          I shop at Home Depot because of the knowlege and friendliness of the employees. I feel like they put the customers first!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          This store is the best. They are all very helpful and friendly.
                                          This store is the best. They are all very helpful and friendly.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          From the moment you drive in to the parking lot things look neat and organized. There are product...
                                          From the moment you drive in to the parking lot things look neat and organized. There are products stored outside and they are clearly marked. An employee always smiles and welcomes me every time I enter the store. They are very efficient at checkout also, whether it's Beckie, Susan, or Nicollette. Roy, back in the electrical section always has the answers we need and has introduced us to all the latest in parts and technology, in some cases saving the day while we try to make our clients happy. I've seen him handle 3-4 customers at a time and still have time for a quick fish story. I've talked with other contractors in our area who also feel the same way about their shopping experiences at this Home Depot outlet.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Pinky is very knowledgeable and very helpful. I'm always met with a friendly hello and the associ...
                                          Pinky is very knowledgeable and very helpful. I'm always met with a friendly hello and the associates at the store have always been very friendly and helpful. If the one I am talking to doesn't know the answer they will find someone who does. I would recommend this store to everyone.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Rebecca in appliances was awesome! Great experience!
                                          Rebecca in appliances was awesome! Great experience!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Renee is always been very helpful and has a great work attitude.
                                          Renee is always been very helpful and has a great work attitude.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Make sure you check your receipts carefully before leaving store. I didn't and charged more than...
                                          Make sure you check your receipts carefully before leaving store. I didn't and charged more than signage price. They claim marked item was sold before I contacted them so they couldn't correct error.
                                          by
                                          • Verified Purchase
                                          Best home improvement store experience ever! Friendly, helpful and knowledgeable staff made our e...
                                          Best home improvement store experience ever! Friendly, helpful and knowledgeable staff made our experience great. We got what we needed and learned something new at the same time. In the future, will drive from Marshall to shop in Coldwater instead of driving to Battle Creek for our home improvement needs. Whatever you’re doing to train your staff, keep doing it!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Appliance department had an employee working. Ask for Heather . . . she did a great job and answe...
                                          Appliance department had an employee working. Ask for Heather . . . she did a great job and answered all our questions then ordered the appliances we wanted.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          I shop at this location frequently. My last visit was NOT pleasant! I had a coupon and a gift car...
                                          I shop at this location frequently. My last visit was NOT pleasant! I had a coupon and a gift card to use towards my purchase. The cashier and the woman that assisted her were rude and told me I couldn’t use my $5.00 coupon! Way send them if they cannot be used?
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Showing 1-30 of 469 reviews

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