#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(936)523-4402

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1341 W Davis St

Conroe, TX 77304

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 613 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (613)
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Showing 1-30 of 613 reviews
GREAT ADDITION TO THE COMMUNITY
HOME DEPOT IS A GTREAT STORE TO HAVE IN THE AREA WE LIVE. MAKES LIFE EASIER AND MORE FUN KNOWING WE CAN GO TO HOME SUPPLY STORE AND GET ITEMS WITH THE SELECTION AND QUANITY THAT HOME DEPOT OFFERS.
by
    • Recommended
    Wish it allowed zero stars
    This is the worst location in the greater Houston area by far! Lazy employees, rude cashiers, ten minute lines are normal, get your cart in the parking lot pile of them because there are none at the front.
    by
      Home Depot In Store Service
      I’m very happy to say that the Home Depot in Conroe Tx, 1341 West Davis is exceeding the industry by keeping the shelves stocked, clean, safe and friendly faces that were able to help me throughout my quick visit. A gentleman in the electrical department was quick to help me find what I needed Thank you!
      by
        • Recommended
        Lighting
        I have the best experience with 1 on 1 assistance in buying lighting all the way from choosing to loading.
        by
          • Recommended
          Fantastic Customer Service
          I bought a Microwave for $529.34 then the next day after it was delivered to my home, (Free Delivery) I got an e-mail from Home Depot saying that the price has dropped to $239.23 and I received a refund to my Home Depot CC of $290.11. I did not know that Home Depot had a policy of applying a discount the first 30 days of buying an item from their store's. I am so Greatfull to Home Depot...
          by
            • Recommended
            Appliance Department
            Associates should know some products, used for cleaning appliances
            by
              • Recommended
              Disrespects Veterans
              Their Veteran identification program is designed to work against veterans.
              by
                Friendly and helpful employees...
                This customer chose to rate the product and not provide text.
                by
                  • Recommended
                  My Go To Place
                  This Home Depot always has the light bulbs I need for some special lamps I have at home. Anytime I need bulbs, this is the first place I go to look for and buy them. I also use this store to purchase larger items as they had a portable air conditioner that I couldn't find at any other store in the area that I ordered online from their website.
                  by
                    • Recommended
                    Quality Price Service
                    Always have what I need,good quality, prices right and good sales people
                    by
                      • Recommended
                      Excellent Service~
                      This customer chose to rate the product and not provide text.
                      by
                        • Recommended
                        Delivery and installation of appliances.
                        Bought 2 appliances. They promised delivery, setup and haul off of old appliances. We got delivery and nothing else. Calls to 1800 customer service said, not our problem, we delivered your appliances, and we don’t install or haul out, and we won’t change the order. Calls to store said they would install and haul out. But still waiting on haul out.
                        by
                          Great job 0508 Home Depot team!!
                          Every time I enter this store I am greeted, checked on, and thanked for my business! You can tell the people here really care, even more consistently than other stores I've visited.
                          by
                            • Recommended
                            Great Store
                            I can run and out of this store and find what I need
                            by
                              • Recommended
                              Terrible customer service
                              Terrible customer service. Curbside lady said I was rude and had attitude!
                              by
                                Aaron
                                Aaron was outstanding. He understood my question, took me to the place where I could buy my part and made a recommendation as to which one to choose. As it happened, he was spot on. The part went on my device as slick as can be. By the way my rating is a rating of the employee, not the store.
                                by
                                  • Recommended
                                  First Day of Spring
                                  The store and the parking lot were VERY busy. A beautiful Saturday, gorgeous sunshiny day and the first day of spring but the staff was up to the challenge. Good service with a smile.
                                  by
                                    • Recommended
                                    Cashier
                                    My cashier Jenna was super friendly and sweet. She helped me check out promptly.
                                    by
                                      • Recommended
                                      Always a Pleasure
                                      Never have any issues here, always have the materials/supplies I need. Always a Pleasure to shop here and everyone is always so helpful. Thank you Home Depot!
                                      by
                                        • Recommended
                                        Unhelpful
                                        No one seems to know that to do. One simple issue has to be transferred to a few people.
                                        by
                                          easy to shop in
                                          Was gathering pricing for my new Mother-in-law house in the kitchen appliances and the lady dept was very helpful
                                          by
                                            • Recommended
                                            REFUND COUNTER
                                            I had a refund to collect. I took my items to the refund counter from several purchases which included a few different stores. The cashier, JOCELYN asked if I had my receipt or card used to purchase the items. I showed her my card and it would not scan. She told me the card was no good and could not give me a refund. I asked her to enter then number on the card and she said it was not possible unless I was a pro member. She entered my phone number and it pulled up my account. I also found the receipts and showed her the card was good and used to make those purchases. My card is well used and the magnetic strip may be worn a little, funny how you put in the purchase items and it works just fine, just not to get your money back on things. WELL JOCELYN, I AM NOT HAPPY WITH YOUR SERVICE PERSONALITY AND WILL NOT LET YOU WAIT ON MY AGAIN AT THE REFUND COUNTER! They may want to move you to another position where you don't wait on the general public. You don't have the personality for it.
                                            by
                                              Your Employee named Jordan in the Apppliance/Cabinets and Countertops section at the Conroe STORE...
                                              Your Employee named Jordan in the Apppliance/Cabinets and Countertops section at the Conroe STORE location was extremely helpful, and professional. First, he asked if I needed any help and also checked me out with my kitchen countertop order. Other employees that were present in that section seemed to be doing nothing, while Jordan not only helped me but 2 to 3 other customers at the same time, while his coworkers stood watching him do Everything, without stepping up to the plate, nor acknowledged the numerous customers waiting for help. Give JORDAN a well deserved raise!!!
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              1 found this review helpful
                                              I don't know tools very well, so it is very frustrating for me to go to a home improvement store....
                                              I don't know tools very well, so it is very frustrating for me to go to a home improvement store. The Home Depot store in Conroe has really improved and it's not so bad when I have to make trips now. Thanks for being helpful!!
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Every one that had anything to do with us was exceptional. will always come back.
                                              Every one that had anything to do with us was exceptional. will always come back.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              The customer service at the W. Davis, Conroe store is HORRIBLE. I ordered materials and paid for...
                                              The customer service at the W. Davis, Conroe store is HORRIBLE. I ordered materials and paid for them 3 days ago to make sure my crew could pick the materials up on Monday, July 12, 2021. The pickup date was stated on my receipt. My crew arrived at the store in the morning and was told the items I PURCHASED on Friday had been sold to someone else. It cost me several hundred dollars in labor and time literally for NOTHING. I will NEVER shop at this store again.
                                              by
                                              • Verified Purchase
                                              Leigh Ann was a great help an is a excellent employee
                                              Leigh Ann was a great help an is a excellent employee
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Employees where at there best
                                              Employees where at there best
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Excellent service excellent employees all were very helpful
                                              Excellent service excellent employees all were very helpful
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              If you are in need of efficiency, kindness, and genuine customer service, Conroe Home Depot is yo...
                                              If you are in need of efficiency, kindness, and genuine customer service, Conroe Home Depot is your place to shop. We recently purchased a gas range oven and the workers in the appliance department were outstanding!
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Showing 1-30 of 613 reviews

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