Reviews for Conroe #508

HOME DEPOT IS A GTREAT STORE TO HAVE IN THE AREA WE LIVE. MAKES LIFE EASIER AND MORE FUN KNOWING WE CAN GO TO HOME SUPPLY STORE AND GET ITEMS WITH THE SELECTION AND QUANITY THAT HOME DEPOT OFFERS.

This is the worst location in the greater Houston area by far! Lazy employees, rude cashiers, ten minute lines are normal, get your cart in the parking lot pile of them because there are none at the front.

I’m very happy to say that the Home Depot in Conroe Tx, 1341 West Davis is exceeding the industry by keeping the shelves stocked, clean, safe and friendly faces that were able to help me throughout my quick visit. A gentleman in the electrical department was quick to help me find what I needed Thank you!

I have the best experience with 1 on 1 assistance in buying lighting all the way from choosing to loading.

I bought a Microwave for $529.34 then the next day after it was delivered to my home, (Free Delivery) I got an e-mail from Home Depot saying that the price has dropped to $239.23 and I received a refund to my Home Depot CC of $290.11. I did not know that Home Depot had a policy of applying a discount the first 30 days of buying an item from their store's. I am so Greatfull to Home Depot...

Associates should know some products, used for cleaning appliances

Their Veteran identification program is designed to work against veterans.

This Home Depot always has the light bulbs I need for some special lamps I have at home. Anytime I need bulbs, this is the first place I go to look for and buy them. I also use this store to purchase larger items as they had a portable air conditioner that I couldn't find at any other store in the area that I ordered online from their website.

Always have what I need,good quality, prices right and good sales people

Bought 2 appliances. They promised delivery, setup and haul off of old appliances. We got delivery and nothing else. Calls to 1800 customer service said, not our problem, we delivered your appliances, and we don’t install or haul out, and we won’t change the order. Calls to store said they would install and haul out. But still waiting on haul out.

Every time I enter this store I am greeted, checked on, and thanked for my business! You can tell the people here really care, even more consistently than other stores I've visited.

I can run and out of this store and find what I need

Terrible customer service. Curbside lady said I was rude and had attitude!

Aaron was outstanding. He understood my question, took me to the place where I could buy my part and made a recommendation as to which one to choose. As it happened, he was spot on. The part went on my device as slick as can be. By the way my rating is a rating of the employee, not the store.

The store and the parking lot were VERY busy. A beautiful Saturday, gorgeous sunshiny day and the first day of spring but the staff was up to the challenge. Good service with a smile.

My cashier Jenna was super friendly and sweet. She helped me check out promptly.

Never have any issues here, always have the materials/supplies I need. Always a Pleasure to shop here and everyone is always so helpful. Thank you Home Depot!

No one seems to know that to do. One simple issue has to be transferred to a few people.

Was gathering pricing for my new Mother-in-law house in the kitchen appliances and the lady dept was very helpful

I had a refund to collect. I took my items to the refund counter from several purchases which included a few different stores. The cashier, JOCELYN asked if I had my receipt or card used to purchase the items. I showed her my card and it would not scan. She told me the card was no good and could not give me a refund. I asked her to enter then number on the card and she said it was not possible unless I was a pro member. She entered my phone number and it pulled up my account. I also found the receipts and showed her the card was good and used to make those purchases. My card is well used and the magnetic strip may be worn a little, funny how you put in the purchase items and it works just fine, just not to get your money back on things. WELL JOCELYN, I AM NOT HAPPY WITH YOUR SERVICE PERSONALITY AND WILL NOT LET YOU WAIT ON MY AGAIN AT THE REFUND COUNTER! They may want to move you to another position where you don't wait on the general public. You don't have the personality for it.

Your Employee named Jordan in the Apppliance/Cabinets and Countertops section at the Conroe STORE location was extremely helpful, and professional. First, he asked if I needed any help and also checked me out with my kitchen countertop order. Other employees that were present in that section seemed to be doing nothing, while Jordan not only helped me but 2 to 3 other customers at the same time, while his coworkers stood watching him do Everything, without stepping up to the plate, nor acknowledged the numerous customers waiting for help. Give JORDAN a well deserved raise!!!

I don't know tools very well, so it is very frustrating for me to go to a home improvement store. The Home Depot store in Conroe has really improved and it's not so bad when I have to make trips now. Thanks for being helpful!!

Every one that had anything to do with us was exceptional. will always come back.

The customer service at the W. Davis, Conroe store is HORRIBLE. I ordered materials and paid for them 3 days ago to make sure my crew could pick the materials up on Monday, July 12, 2021. The pickup date was stated on my receipt. My crew arrived at the store in the morning and was told the items I PURCHASED on Friday had been sold to someone else. It cost me several hundred dollars in labor and time literally for NOTHING. I will NEVER shop at this store again.

Leigh Ann was a great help an is a excellent employee

Employees where at there best

Excellent service excellent employees all were very helpful

If you are in need of efficiency, kindness, and genuine customer service, Conroe Home Depot is your place to shop. We recently purchased a gas range oven and the workers in the appliance department were outstanding!