#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(704)987-3264

Tool & Truck Rental

(704)987-3263

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

17111 Statesville Rd

Cornelius, NC 28031

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 644 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (644)
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Showing 1-30 of 644 reviews
Clean, bright store with excellent service. Return was quick and simple and employees were helpf...
Clean, bright store with excellent service. Return was quick and simple and employees were helpful and cheerful!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I love the helpful staff at this store! I go in often to shop for our handyman clients and everyo...
I love the helpful staff at this store! I go in often to shop for our handyman clients and everyone has consistently and cheerfully helped me find what I need. Thank you especially to Tom and Raphael at the ProDesk and Nidia at the Contractor checkout!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The gardening department has great employees working there, very helpfu and friendly particularly...
The gardening department has great employees working there, very helpfu and friendly particularly Jill and Vincent.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Love this store and location. Always nice customer service.
Love this store and location. Always nice customer service.
by
  • Verified Purchase
  • Recommended
Store Manager Shannon Campbell was GREAT and solved our issue concerning not getting a 4K credit ...
Store Manager Shannon Campbell was GREAT and solved our issue concerning not getting a 4K credit for 10 days. We finally went into the store and worked with him and he solved the issue the same night. Their front desk customer service folks, not so much and they for sure need better training, as we were treated 'not so nice' and two other people were getting the same treatment as well when we were their from the same 'lady' hiding behind her mask. I will still use their store, but will never deal with the 'mask rude women' again! Thanks Shannon for going above and beyond for us!
by
  • Verified Purchase
  • Recommended
Ed in plumbing gave me all the help I required on a special project, putting the pieces together ...
Ed in plumbing gave me all the help I required on a special project, putting the pieces together in the store!
by
  • Verified Purchase
  • Recommended
Everyone I encountered was very helpful and friendly. I appreciate their service extremely! Than...
Everyone I encountered was very helpful and friendly. I appreciate their service extremely! Thank you employees!
by
  • Verified Purchase
  • Recommended
Love this store. The staff is great!
Love this store. The staff is great!
by
  • Verified Purchase
  • Recommended
Love this store - clean and very welcoming on my most recent visit for a home improvement consult...
Love this store - clean and very welcoming on my most recent visit for a home improvement consultation/installation : - )
by
  • Verified Purchase
  • Recommended
Horrible store! Customer service here is in serious need of work.
Horrible store! Customer service here is in serious need of work.
by
  • Verified Purchase
Staff are extremely helpful and friendly. Managers also chip in to help you find what you need. T...
Staff are extremely helpful and friendly. Managers also chip in to help you find what you need. The Stars extremely clean and the cashier service very efficient. I even use the bathroom in here and everything I needed for hand sanitation and cleanliness was available.
by
  • Verified Purchase
  • Recommended
Always friendly, and welcoming to dogs. Well appreciated since this store is on the way to the do...
Always friendly, and welcoming to dogs. Well appreciated since this store is on the way to the dog park and I can get 2 things done in one trip.
by
  • Verified Purchase
  • Recommended
Scheduled an appointment for carpet measurement 10 days out and the serviceman never showed up. I...
Scheduled an appointment for carpet measurement 10 days out and the serviceman never showed up. I can’t believe I had to prepay for terrible service!
by
  • Verified Purchase
Just returned from this store. I bought a lawnmower from them 3 years ago and just learned that i...
Just returned from this store. I bought a lawnmower from them 3 years ago and just learned that it did not come with a filter or cover and this is dangerous to the motor. I expected a hard time getting resolution, but that is not at all what happened. Rather, the manager was happy to exchange my mower for a like model. I couldn't be happier with the resolution.
by
  • Verified Purchase
  • Recommended
Clean, courteous and convenient
Clean, courteous and convenient
by
  • Verified Purchase
  • Recommended
Always a great shopping experience!
Always a great shopping experience!
by
  • Verified Purchase
  • Recommended
Holly the cashier was amazing!! Great attitude and friendly personality
Holly the cashier was amazing!! Great attitude and friendly personality
by
  • Verified Purchase
  • Recommended
This store was neat, clean, and had the friendliest staff. Manny Torres is a pro and was so helpf...
This store was neat, clean, and had the friendliest staff. Manny Torres is a pro and was so helpful in making our countertop selections.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
helpful staff readily available
helpful staff readily available
by
  • Verified Purchase
  • Recommended
The itself was not a problem it was dealing with the managers when I had an issue that turned me ...
The itself was not a problem it was dealing with the managers when I had an issue that turned me completely off from coming back to this store. Make sure you don't have to return anything or that you don't need the assistance of a manager when visiting this store.
by
  • Verified Purchase
Great products and very smart employees! George in the garden department is very intelligent and ...
Great products and very smart employees! George in the garden department is very intelligent and knows Home Depot’s products. Very happy with this location and it’s employees.
by
  • Verified Purchase
  • Recommended
VERY PERSONABLE AND KNOWLEDGABLE EMPLOYEES! WE DID NOT KNOW WHERE TO LOOK FOR THIS ITEM AND WE W...
VERY PERSONABLE AND KNOWLEDGABLE EMPLOYEES! WE DID NOT KNOW WHERE TO LOOK FOR THIS ITEM AND WE WERE TAKEN TO IT PERSONALLY!
by
  • Verified Purchase
  • Recommended