#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(718)333-8704

Rental Center

(718)333-8710

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2970 Cropsey Ave

Brooklyn, NY 11214

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 663 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (663)
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Showing 1-30 of 663 reviews
bad attitudes from sales people. No help when you need it. Empty isles from customer support
bad attitudes from sales people. No help when you need it. Empty isles from customer support
by
  • Verified Purchase
3 found this review helpful
The store was amazing. The associates were amazing. They were very helpful and had all the answers.
The store was amazing. The associates were amazing. They were very helpful and had all the answers.
by
  • Verified Purchase
  • Recommended
Great Store
Great Store
by
  • Verified Purchase
  • Recommended
I would like to acknowledge the appliance specialist Patrick Castagna. Without his initiative I w...
I would like to acknowledge the appliance specialist Patrick Castagna. Without his initiative I would have settled for a different washing machine instead of my first choice. I left the store happy despite the long wait. Please hire more reps like Patrick...I can only visit your store in the evening and if there's a sale, why is there only one specialist on duty?
by
  • Verified Purchase
  • Recommended
Nice people here, absolute come again.
Nice people here, absolute come again.
by
  • Verified Purchase
  • Recommended
Support staff
Few and far between. Knowledgeable and helpful when addressed.
by
    • Recommended
    Home Depot
    Love it there. It's a 100% very friendly store. I recommend this store to shop. When I need something it always there.
    by
      • Recommended
      Way To Go Home Depot!!
      It's a friendly environment at this Home Depot. Has good parking, every time I needed something it's was on the shelves. Employees are good & decent . If you need any groceries Stop & Shop super market is just across from Home Depot with convenient price. Nice area & location for Home Depot next to Belt parkway!
      by
        • Recommended
        Nursery
        Of all the stores nearby, this has the best selection and condition of plants and herbs!
        by
          • Recommended
          I SHOP THIS STORE OFTEN AND FIND THE INVENTORY IS EXCELLENT ACROSS THE BOARD AND SALES SUPPORT EX...
          I SHOP THIS STORE OFTEN AND FIND THE INVENTORY IS EXCELLENT ACROSS THE BOARD AND SALES SUPPORT EXCELLENT ESPECIALLY IN THE APPLIANCE SECTION. THE CHECKOUT LINE CAN GET LONG AT THE OUTDOOR PLANT SECTION. PUDDLES FROM RAIN CAN MAKE PARKING AT A CONVENIENT LOCATION DIFFICULT.
          by
          • Verified Purchase
          • Recommended
          Amazing service
          Everything i needed was in stock check out was amazing and fast thank you for great service angel is amazing
          by
            • Recommended
            terrific experience, made better by a young lady named cynthia. if you see her, please tell her ...
            terrific experience, made better by a young lady named cynthia. if you see her, please tell her scott said thank you for my soda cup. she'll understand
            by
            • Verified Purchase
            • Recommended
            Friendly, helpful staff. Very clean store. Plenty of parking. Positive shopping experience.
            Friendly, helpful staff. Very clean store. Plenty of parking. Positive shopping experience.
            by
            • Verified Purchase
            • Recommended
            Great customer service
            Angel and Diane provided excellent customer service. They made sure that I found everything that I needed. Very pleased with my shopping experience at this location. Will make trips again in the future.
            by
              • Recommended
              Amazing service
              Angel is awesome helps me all the time service is amazing checkout is fast definitely worth it looking forward to coming back
              by
                • Recommended
                Fully Stocked,Friendly staff!!!!
                Fully Stocked,Friendly staff!!!!
                by
                • Verified Purchase
                • Recommended
                Good store, lots of great customer service people. Look for Derrick - great knowledgeable guy!
                Good store, lots of great customer service people. Look for Derrick - great knowledgeable guy!
                by
                • Verified Purchase
                • Recommended
                Great store with a wonderful staff. I enjoy shopping at this Home Depot. Keep up the great service
                Great store with a wonderful staff. I enjoy shopping at this Home Depot. Keep up the great service
                by
                • Verified Purchase
                • Recommended
                very clean and employees were around to help.
                very clean and employees were around to help.
                by
                • Verified Purchase
                • Recommended
                FABTASTIC PERSONELL.
                FABTASTIC PERSONELL.
                by
                • Verified Purchase
                • Recommended
                Great Store! Online pick up is fast and convenient, associates are always available to assist you...
                Great Store! Online pick up is fast and convenient, associates are always available to assist you with your project, and most importantly the registers have amazing cashiers that provide quick and courteous check outs; so, I'll be in and then out of the store.
                by
                • Verified Purchase
                • Recommended
                Best store ever! The store is clean and well organized. An most importantly there are always asso...
                Best store ever! The store is clean and well organized. An most importantly there are always associates available to assist you with you're shopping. My only con is that if you come in the evening hours it can be little messy and short on staff; but, overall excellent store.
                by
                • Verified Purchase
                • Recommended
                Contractor
                One of the best customer assistance I've ever experienced since shopping at many home depot locations. Thank you to the pro desk team, tool rental team and the fork lift team.
                by
                  • Recommended
                  Store need more attention, I find products because I know the merchandise, NO HELP, From the asso...
                  Store need more attention, I find products because I know the merchandise, NO HELP, From the associates I saw good review for only 2 of them Rene help me at the service desk and Roman help me load all others ignoring customers and the 2 associated I deal at the pro desk one no respect because he when to help other customer before finish with me and the second person I very arrogant and did not care did not give any options for delivery or pick up the merchandise. First time ever I'm doing a review or a complain and if your competition will have the materials I need I'll go to him but I got my Customer to select the items from Home Depot and can't changed.
                  by
                  • Verified Purchase
                  1 found this review helpful
                  I could not say enough positive things about this time time shopping experience. Started with The...
                  I could not say enough positive things about this time time shopping experience. Started with The Appliances Department Sales Specialist ***Patrick Castagna*** He was really great with always a smile on his face.. Helped me all the way till i got what i was looking for, Did his best to get me the best price possible and advised me on every question i asked. Also when i called him over the phone the next day he was as pleasant as he was in person. I really appreciate Patrick and I thank him Much
                  by
                  • Verified Purchase
                  • Recommended
                  I always have a good experience when I shop here. Don't like that security has to check your purc...
                  I always have a good experience when I shop here. Don't like that security has to check your purchase products , when they clearly see you at the check out counter. the then that not bad.
                  by
                  • Verified Purchase
                  • Recommended
                  Quite area , clean and well organized. Employees are very helpful.
                  Quite area , clean and well organized. Employees are very helpful.
                  by
                  • Verified Purchase
                  • Recommended
                  the store is big enough to have every things that I Want. Good products and very quality Brands m...
                  the store is big enough to have every things that I Want. Good products and very quality Brands makes every thing easy to buy.
                  by
                  • Verified Purchase
                  • Recommended
                  Customer Service :)
                  I was unable to find some of the things that I came to shop for. But thanks to Patrick Castagna I ended up with buying a fridge. He was extremely nice and helpful. THANK YOU Patrick!!!!!! :)
                  by
                    • Recommended
                    Extremely helpful associates
                    Every employee that I encountered was friendly and truly interested in helping me. Many approached me voluntarily. The store is well stocked and neat.
                    by
                      • Recommended
                      Showing 1-30 of 663 reviews

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