#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(718)333-8704

Rental Center

(718)333-8710

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2970 Cropsey Ave

Brooklyn, NY 11214

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 663 reviews
89%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (663)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 663 reviews
Excellent
Everything it comes into your mind you can find at the home depot!
by
    • Recommended
    great customer service
    Bounty was every location need and clean store
    by
      • Recommended
      Great store
      My first visit , I'm sure I'll be back. The store was clean and the employees were funny and friendly
      by
        • Recommended
        cropsey the best
        LOVE IT HERE WVERYBODY IS SO NICE AND LOVING WILL COME BACK
        by
          • Recommended
          Great Associate!
          All I have to say is that if you are in the market for stove or an appliance for that matter make sure that you ask for Patrick at the Cropsey Avenue store
          by
            • Recommended
            Great Service
            Excellent service. in and out no Hansel
            by
              • Recommended
              Well stocked & organized but so big; items are hard to find.
              Although they are well stocked in what I needed, I couldn't find the item as its not listed on the signs. Took a while to find a random associate to tell me where to go. Weird suggestion to follow. Perhaps a map of some sorts? Still a good store but understaffed. Hire more people!
              by
                • Recommended
                Great store with great employee!
                Great store with great employee!
                by
                • Verified Purchase
                • Recommended
                good , clean, helpful employees
                good , clean, helpful employees
                by
                • Verified Purchase
                • Recommended
                I used to hate going to any Home Depot. They were dirty the staff ignored you,or, just would say…...
                I used to hate going to any Home Depot. They were dirty the staff ignored you,or, just would say….I ‘think’ aisle 12 ?. I’ve been to a few local Home Depot’s but as far as helpful staff..,,nobody beats this one !
                by
                • Verified Purchase
                • Recommended
                Not so much a store review but an employee review is required. I would like to mention how friend...
                Not so much a store review but an employee review is required. I would like to mention how friendly and knowledgeable Wesley was in assisting bith me and my sister. Please let him know how awesome he was and is. Home Depot is very fortunate to have him as an employee.
                by
                • Verified Purchase
                • Recommended
                Ample stock Clean and Organized Staff is focused on customer needs and is professional and friend...
                Ample stock Clean and Organized Staff is focused on customer needs and is professional and friendly Easy and quick check out service
                by
                • Verified Purchase
                • Recommended
                Store is clean friendly staff and always stocked
                Store is clean friendly staff and always stocked
                by
                • Verified Purchase
                • Recommended
                The cashier was very helpful in giving me all the answers to my questions. He even went above and...
                The cashier was very helpful in giving me all the answers to my questions. He even went above and beyond to ask his colleagues to help with putting the bbq grill into my car.
                by
                • Verified Purchase
                • Recommended
                The store is very large and has a lot in stock. Most representatives are courteous and helpful, b...
                The store is very large and has a lot in stock. Most representatives are courteous and helpful, but customer care people and support personnel could be better, especially support personnel who work in isles. My parents (Who are 73 year old) needed a toilet, an exterior door and a bathroom vanity and noone has helped them lift these objects onto the cart. Even when asked, most of these men told my parents that they were busy and ran off. At the end, my father did all the lifting and loading himself, while 30 year old, muscular men just watched from a diatance. This, in my opinion, was shameful! Other than that, there are no complaints.
                by
                • Verified Purchase
                • Recommended
                The associate Stacy D from the cropsey Ave store. She was very helpful and I appreciated her kind...
                The associate Stacy D from the cropsey Ave store. She was very helpful and I appreciated her kindness and knowledge. Thank you so much Stacy D.
                by
                • Verified Purchase
                • Recommended
                The store manager Noelia does little to follow up when there is an issue with her store.
                The store manager Noelia does little to follow up when there is an issue with her store.
                by
                • Verified Purchase
                great !! place when you get the right person .
                great !! place when you get the right person .
                by
                • Verified Purchase
                • Recommended
                I came to buy a new range. The associate who assisted me gave me her undivided attention, and gui...
                I came to buy a new range. The associate who assisted me gave me her undivided attention, and guided me in selecting an item that met my wish list. She quickly answered all questions, such as availability/delivery, and even how to get a discount by opening up a charge account. All in all, this was a very pleasant experience and delivery was just as promised. I will come here again for any upcoming projects.
                by
                • Verified Purchase
                • Recommended
                Store is clean and employees are knowledgeable in helping find what you are looking for.
                Store is clean and employees are knowledgeable in helping find what you are looking for.
                by
                • Verified Purchase
                • Recommended
                Convenient location, helpful staff, well organized and easy to find products
                Convenient location, helpful staff, well organized and easy to find products
                by
                • Verified Purchase
                • Recommended
                really knowledge and customer service experience came from a pro cashier name boris, really goo...
                really knowledge and customer service experience came from a pro cashier name boris, really good experience and surprised that I got help from a cashier rather than people working at the floor department. good store to shop.
                by
                • Verified Purchase
                • Recommended
                They are very impress and Friendly
                They are very impress and Friendly
                by
                • Verified Purchase
                • Recommended
                Was at this location to pick up some job materials and a wheelbarrow. There was an error in the s...
                Was at this location to pick up some job materials and a wheelbarrow. There was an error in the stock status but Mike, the dept supervisor and John Q helped me find a comparable wheelbarrow and matched the price of the model with the stock error. You just don't see enough of THIS kind of service anymore. Such personable, pleasant and professional individuals make Home Depot RELIABLE!
                by
                • Verified Purchase
                • Recommended
                If you're in the mood for some serious attitude from employees, this is the place to be!
                If you're in the mood for some serious attitude from employees, this is the place to be!
                by
                • Verified Purchase
                cashier name boris was really polite and helpful at the pro area good job .
                cashier name boris was really polite and helpful at the pro area good job .
                by
                • Verified Purchase
                • Recommended
                Really nice workers thank you all for being helpful and going all out ur way to help me with all ...
                Really nice workers thank you all for being helpful and going all out ur way to help me with all my creative ideas Stay smiling
                by
                • Verified Purchase
                • Recommended
                Wonderful customer service
                Wonderful customer service
                by
                • Verified Purchase
                • Recommended
                Friendly store clerks and Yvette went above and beyond to help me find what I needed!
                Friendly store clerks and Yvette went above and beyond to help me find what I needed!
                by
                • Verified Purchase
                • Recommended
                Excellent staff who know their products well and offer courteous assistance to all of the store c...
                Excellent staff who know their products well and offer courteous assistance to all of the store customers. Cashiers and the store security are very accommodating as well.
                by
                • Verified Purchase
                • Recommended
                Showing 1-30 of 663 reviews

                Nearby Stores

                Find Another Store

                5700 Avenue U

                Brooklyn, NY 11234

                4.34 mi

                Pro Service Desk

                (718)692-7404

                Mon-Tue: 6:00am - 10:00pm

                Wed: 6:00am - 6:00pm

                Thu: 9:00am - 8:00pm

                Fri: 6:00am - 10:00pm

                Sat: 6:00am - 10:00pm

                Sun: 7:00am - 8:00pm

                545 Targee St

                Staten Island, NY 10304

                5.43 mi

                Rental Center

                (718)420-5470

                Pro Service Desk

                (718)420-5464

                Mon-Tue: 6:00am - 10:00pm

                Wed: 6:00am - 6:00pm

                Thu: 9:00am - 8:00pm

                Fri: 6:00am - 10:00pm

                Sat: 6:00am - 10:00pm

                Sun: 7:00am - 8:00pm

                550 Hamilton Ave

                Brooklyn, NY 11232

                5.96 mi

                Rental Center

                (718)369-8408

                Pro Service Desk

                (718)369-8413

                Mon-Tue: 6:00am - 10:00pm

                Wed: 6:00am - 6:00pm

                Thu: 9:00am - 8:00pm

                Fri: 6:00am - 10:00pm

                Sat: 6:00am - 10:00pm

                Sun: 8:00am - 8:00pm