Reviews for Cumming #134

Thankful that HD is always there when we need small weird parts or a major appliance. The employees here genuinely seem to care. I like how the store smells like fresh pine and good smelling men. I hate the speed bumps in parking lot... that’s my only negative. Store is clean. Sections are well organized.

Great store and employees. Emily was our cashier for the evening and was truly accommodating. She went above and beyond to help us even though they were closing while we were still checking out. She was a one-in-a-million employee. Truly a pleasant shopping experience.

It was a good day to shop there and Ms. Madhvi was very helpful.

the store looks good

They need to employ staff who are knowledgeable about the products they sell rather than being politically correct in having the right % of male/female staff. Employ retired contractors like you used to who know about construction, electrics, plumbing, drywall etc....

This store had a really good selection of artificial Christmas trees both in size and styles. Prices were competitive. The associate in that department was very knowledgeable about the trees, their lights and particular light replacement requirements. The department was well organized, neat, visually appealing.

I came into the store to buy a new thermostat. I had some questions about the compatibility of the product I was buying. Terry L. in thermostats not only worked to answer my questions, but he called the 1800 number on the back of the box for some things he wasn't sure about. Instead of telling me to do it, he did it! He sat on hold for 20 minutes and remained patient. Absolutely amazing customer service.

Im in that store almost every day and the phone sales desk at the lumber exit Maria is very helpful and always gets our orders correct. The bad experiences ive had have been at customer service. For instance i bought a brand new set of DeWalt drills and had to bring them back because the drill burn up from drilling one hole when I brought them back in the lady told me that I had not purchased them at that store and they couldn't find my card on file I explained to the lady there's no other store I've been to it has to be from here so she made me go to the van and go through 500 receipts to find the right one and brought it back in and then she had no explanation for telling me why she couldn't find it in the system

We absolutely Love this Home Depot and Their Pro Desk Employees ! Especially Collin Slater!

Purchased microwave and installation. The installation was rescheduled without informing me, the microwave was damaged during delivery, no one called me back to reschedule the installation and when I went to the store for a refund the delivery charge $60 was no refunded. I have asked to have manager call me, we will see how that goes.

Love HD

Poor customer service, poor inventory. Lack of knowledge on the floor, a few employees are helpful but difficult to find. Cashiers are helpful and friendly. Home Depot used to be my number one go to store, not any more!

So good

We Love our Home Depot Pro Guy - Collin Slater !!!

Jackie in Appliances is remarkable! She's super friendly and always willing to go above and beyond to assist me and my family. This most recent visit, we could not find a replacement water filter for our recently purchased LG refrigerator (from Home Depot - with Jackie's help). She found one in the back of the store. Way to go, Jackie! Thanks for all that you do.

The customer service is always awesome! I just had yet another pleasant shopping experience at my local HD. My family finds exactly what we need at Home Depot to make improvements & repairs, as well as the advice to complete our home projects (these days, it feels like a lot of them, too). The store is easy to navigate, clean, and full of people that really want to help you. It's the latter that keeps us coming back, even if the price may be a dollar less elsewhere. Thanks for "nailing it" once again and keep it up!

The store is very well stocked, neat and clean. The employees are very friendly, helpful and knowledgeable. I like when I was greeted every time I went into a different department or just passing an employee in the store and even outside. Employees will always ask if there is anything they can help you find and the cashiers always ask "did you find everything you needed." I appreciate all of it! Kindness doesn't cost you anything!

Sure was great, Plants were great and employees were nice and helpful so I had to give the store all 5 BUT I purchased pine straw for the first time and it was disgusting. It had visible mold all over it and it was very damp. The employee working the semi full of pine straw agreed with me. It was kind of brown and crispy too.

Cashier Leena was very friendly!

Always fast and friendly service. Josh was extremely helpful in finding a dryer that fits our families needs!

JEFF, MARVIN AND MIKE WERE GREAT. IM IN HOME DEPOT 2-3 TIMES A WEEK AND THESE GUYS BY FAR ARE THE BEST EMPLOYEES I HAVE COME ACROSS. GREAT JOB GUYS KEEP UP THE GREAT WORK!!

I visit other home improvement stores and find I return to Homedepot because of their knowdge of product I want and especially their cheerful & happy help which we experience all the time at the Cumming Homedepot!!!

Store associates are always helpful. I travel to this homedepot even though there is a closer store near me because of the sales associates. It’s clean and I get the help I need

One of the worst experiences I ever had. They gave me wrong information because of which I ended up wasting 1/2 day. Will not recommend their blinds department at all.

Great store, I always find all I need and fast. The representatives are friendly and always ready to help. Thanks Adijat and Leonel

The associates at this Home Depot were extremely helpful and made our experience an enjoyable one!

ERIC NORMAN DID A FANTASTIC JOB.

Always a pleasure to shop here. The associates are always helpful and eager to assist.

I had a great Experience while visiting this store. The associates were nice and knowledgable.

The Cumming Home Depot exceeds all my expectations every time I come to visit and shop for my construction business! I recommend this store to everyone, you won't be disappointed!