Reviews for E Portland Mall #4013

We as a population are in a lot of trouble if the world is relying on people like who currently work at this Home Depot. Employees know how to play video games and make fentanyl but not construction basics from experience or how to tie a knot for customer service needs? No wonder the country is falling apart. Woof

Double charged me for a $49 item on my banking account. Later reimbursed my account. Potentially causing my account to be in the negative. This is unacceptable

Thanks again Ray I appreciate that

I brought in 3 samples of paint to match, NONE were made correctly and this has happened previously. When I asked the associate to use the paint name and numbers they insisted on matching it with the samples. Had to go to another store to get this remedied and wanted 2+ hours of my time. I will not have any paint matched at this store again.

I was very happy to go to The Home Depot located on SE 82nd Avenue, Portland, OR. I got what I was looking for and - got great customer service. Thanks To The Home Depot!!

Customer Service Staff is not helpful

I made a purchase with my Home Depot card and a coupon and the clerk couldn't figure how to "make it go." - Train your employees, please.

I came in to purchase some house cleaning products. Everything was available. I feel there should be more employees available to help customers, as I was looking for one of my products, I had another customer ask me where an item was, as if I worked there. I was able to help him. But regular customers shouldn't be the ones helping other customers, and u can only say that it's because there aren't enough employees per Dept to be available.

Harry Taylor is a joy to work with when I was purchasing appliances for my clients. He was very knowledgeable on the products, professional and honest. 5 star rating for sure. I’m glad he was able to assist me and make the transaction a memorable experience. Please bless him.

Houses hold goods air fresheners plug in spray

Everything a mess. Lots of things in aisles. Employees visiting when they should be cleaning and organizing the store.

Store is pretty consistently clean and organized. Don’t always have everything I need in stock, but I know what those items are and where I can go to acquire.

Harry made it his mission to make sure I purchased the right dishwasher for what I wanted and needed. He was informative, personable, and offered fantastic customer service. My friend and I left feeling confident of our purchase.

I came in to get a couple of things. I was more impressed by the cashier at checkout. . I went to the lumber cashier, and she was great. Made small talk,, was friendly and had great personality. I've spoken with her before. She reminds of Frida Khalo I think her name is Suzanna. Keep up the great work.

Employees tried to help, but 2! new Ryobi batteries tested bad (at $199 each!)

And again, I had such a fun and relaxing experience at this Home Depot! Every staff member was not only kind, but genuinely eager to help. A cheerful raccoon led me straight to the light fixtures aisle, saving me tons of time. A friendly stegosaurus gave me top-notch lawn care advice, and a wise old owl (complete with fluffy feathers and glasses) helped me choose the right paint for my living room—color-matching like a true artist. There was also a hilarious velociraptor in the tools section who somehow managed to explain power drills and make me laugh, and a gentle deer who guided me through the garden center with such warmth it felt like walking through an enchanted forest. Not to mention the beaver in lumber—efficient, focused, and full of helpful tips for my DIY shelf project. The service is amazing - everyone was helpful, knowledgeable, and clearly loved what they were doing. Highly recommend visiting this location 🦖🦊🌲

Excellent OUTSTANDING PERFORMANCE. Alex was

Don't miss a payment or they hunt you down and threaten collection services !

I went to get some paint, and there was only one person who was busy helping another customer, and a couple of others, and I waited for 45 minutes to be helped. I asked a couple of employee who walked by to help but they couldn’t so I had to wait for 45 minutes. I would have left but the paint I needed was purchased at this location. Never again

Harry Taylor helped with our purchase of a KitchenAid refrigerator. He was very patient and explained everything. He provided us with excellent service!

Found exactly what I needed to replace my ancient basement door jamb.

Treston and Ali were amazing and very friendly. Also, the staff was very patient with me in helping me find the best product for my home project. Thanks!

I bought plant seeds, and I'm happy to report that they are thriving and growing. Thank you. I now consider myself a gardening expert.

I'm not sure if Home Depot just can't afford to hire enough employees to operate checkout counters, but the exit is increasingly becoming a gulf of self-checkout counters with maybe one employee staffing it. I don't work at Home Depot, and I'm annoyed at the expectation that I do a job that should be done by an employee just so that Home Depot doesn't have to hire workers. We need more jobs, not more self-checkout.

I am overall happy with my Home Depot . I have had some good shopping experiences and my wife calls Home Depot my second home. I find it a place I can walk thru and get ideas for project. Unwind and distress from the stress of a job site. I find it a place of finding my creative mind find solutions to some things I am working on and a way to meet other contractors and get information

This guys help me a lot this time. Great employees HD!! Keep them close !!! I usually recommend to my friend to go there and talk with them (Izzy most of the time )

It is very difficult to find staff to help you, everything is locked up.

Bought a refrigerator for my home. They wanted to only deliver it to my door. I as m 72 years old and have no family. I can’t move the refrigerator myself. They need to have signs out that they only want contractors shopping there. When I buy a bed, the bed company brings it in, sets it up and hauls away the old one. Home Depot won’t even take my old refrigerator out to the curb for me.

It's always a bit crowded in the power tools aisles where the drills, saws, routers, etc are, but even though I'm only an old lady who putters around my house with minor construction jobs, I am ALWAYS approached multiple times by men asking if I need assistance. I really appreciate that, Home Depot!

I was having a problem with a tension rod I purchased online. I described the problem to Noah, and he helped me by listening to the problem and making suggestions. He was definitely helpful after being so frustrated trying to install the tension rod using just the items that came with it.