#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(813)655-6004

Rental Center

(813)655-6010

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1524 E Brandon Blvd

Brandon, FL 33511

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 559 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (559)
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Showing 1-30 of 559 reviews
Awesome customer service
I’ve ordered several window treatments from this store. Karla Upton has always been so friendly, knowledgeable and professional. As I continue to finish other windows, I will certainly go back to see Karla
by
    • Recommended
    Great guys
    It was wonderful! Guys were extremely helpful
    by
      • Recommended
      Excellent customer help!
      I went in this week to look for the single wheeled rack for the home depot totes. I could not find it with the totes and asked for help. Three different store representatives helped me find the product. It was not where we all thought it would be. I can say everyone was happy to help us and was super nice and friendly!
      by
        In and out quickly.
        The store is well organized and staff is always willing to help.
        by
          • Recommended
          great store
          store is great, friendly staff, parking lot is a mess. and i will never use the home depot cc as long as it is associated with citi bank
          by
            • Recommended
            Self check out double charge my card.
            Self check out machine double charge my card for $32 and I only worked in Brandon one day and needed something from Home Depot now I have to drive all the way back to the Brandon store so that they can refund me my $32 and I live over an hour and a half away which means I’m gonna spend over $32 in gas to go get my $32 from Home Depot so thanks again
            by
              I wish employees knew where their products were in store
              an employee stopped me at the door to ask me what I needed and if they could help direct me. Even though I knew where it was, I politely sated I was looking for Milwaukee pack out, but they didn’t know what that was or its location. The employee started searching for it on their electronic device when I stopped them and said I knew where it was. The major issue with the Milwaukee pack out gear is it’s often time spread out all over the store, but no one knows where it is. I would expect that something that is considerably expensive and popular, that it would all be in a central location or at least easy to find. This is an issue with every Home Depot I have been in.
              by
                • Recommended
                Exterior window shutters
                Your employees seem to need lots more training in the exterior shutter dept.
                by
                  This store makes me feel like home
                  So I noticed a few months ago how the employee started to kind of come around and be more friendly and helpful and since then I really come to enjoy coming to that store more than I ever have because of that and it makes me want to go out of my way to come specifically to that store and it always has been my home store that’s close to me All the employees there pretty much know me well and I enjoy shopping there.
                  by
                    • Recommended
                    Poor attention from associate(s).
                    I felt neglected while I waited patiently for an associate ( over an hour) to help me , while new customers arrived after me and was being helped before I could decide to buy an electric stove I wanted to buy on sale ! ! .
                    by
                      Awesome Associates !
                      I frequently visit my east home depot store because the associates are available, knowledgeable and friendly. I replaced every appliance in my home from East Tampa.
                      by
                        • Recommended
                        Outstanding Service
                        This store stands above its competitors.
                        by
                          Best Home Depot ever!!!
                          Everyone in the store is always very polite and courteous. We had ordered a bathtub online but every time they brought one it was damaged. So we decided to take back the two other bathtubs and the nice lady in plumbing department, Jackie was kind enough to open the box and show us that the bathtub was in good condition. She is a very good employee and very knowledgeable. She has also helped us with other things as we are remodeling our master bathroom. We will never shop at another home Depot. Thanks for everything, we'll be seeing you soon.
                          by
                            • Recommended
                            Home Depot shopping
                            Had to replace some of my smoke detectors , and cleaning supplies .
                            by
                              • Recommended
                              Outstanding Staff & Store
                              I am involved in several projects - for my home and for many others - the staff at this store has always been of great help when called upon. And I am not the only one - I have watched them serve many others in the same way while I am in the store!
                              by
                                • Recommended
                                Amazing customer service shout out to aileen and kitty
                                Greatly appreciated the service helping with what I need and helping me
                                by
                                  • Recommended
                                  Freindly employees
                                  Nice people. Always willing to help.
                                  by
                                    • Recommended
                                    East Brandon Home Depot Rocks!
                                    I’ve been to the East Brandon HD twice now in the past 2 weeks. Each trip was superb.Every employee in invested in customer service. Friendly, courteous, knowlegeable. Special shout out to Mishka (sp?) and Jennifer. I feel as if I were transported to 1988 when I first visited.
                                    by
                                      • Recommended
                                      Outstanding service could not have asked for better
                                      Fantastic employees, very knowledgeable and helpful
                                      by
                                        • Recommended
                                        Great customer service by the salesman.
                                        I brought an LG refrigerator and was held by a Antonio who was able to answer all the questions and help me with anything that I needed help with and I appreciate the time he took to help me and my wife choose a refrigerator.
                                        by
                                          • Recommended
                                          Air conditioner
                                          I drove from sun city center to Brandon Florida to buy a Air conditioner. The cashier checked to make sure it was in stocks on shelves. The manager helped get the Air conditioner. Very happy with thier service Thanks
                                          by
                                            • Recommended
                                            5 star
                                            Saul the cashier was very good and showed interest in my project. Wants to see pictures on completion. Very nice person
                                            by
                                              • Recommended
                                              sales Antonia Safie-Lee Appliance Specialist
                                              Very helpful went over and beyond to meet our needs ! Super patient with us ! He took the time to explain in detail what would be done from store to our door ! we will gladly be back !
                                              by
                                                • Recommended
                                                Whirlpool, washer and dryer
                                                I ordered a washing machine and dryer one in one and after I did, I realize that it was not going to be feasible for me as I am 70 years old and I had to be bending so I was able to return the order for another appliance, and ANTONIO Safi, Lee appliance specialist, was really great. He was very professional, and very outgoing to help us to pick a machine that was feasible for us. Also took his time and was extremely knowledgeable. We really appreciated his service. Thank you Antonio
                                                by
                                                  • Recommended
                                                  The single most disrespectful and frustrating experience of my life.
                                                  They sold a defective card where the Pin couldn't be seen. After a week of daily trips and calls of over 4 trips and 8 hours phone/shat...I have nothing. Nobody will allow a supervisor either to talk to
                                                  by
                                                    Poor online order support.
                                                    I ordered everything needed to install 21 fence panels and post and concrete. I could’ve ordered from any location, but I chose the Valrico one because I’ve had good experience there in person. They felt really short on delivering my order. The first day I got an alert that said sorry we missed you. No chance they miss me. I took off work and waited all day. Did work in the yard so when I got this info, I called the store and they said that they didn’t miss my order they never got it pulled night before so it didn’t go on the truck, but it’d be out the next day. So the next day I took off work again and guess what when it did show up it had 18 posts and the concrete but no fence no two by fours. So it wasn’t delivered today because it’s a Sunday but it’s gonna be delivered Monday so now I have to take off work again. I’m just really disappointed. I’ve never had a bad experience to Home Depot online or in person so this was kind of surprising. I’m not anti-Home Depot. I’m just gonna be a little more cautious about the location in Valrico and that breaks my heart I’m using talk to text so please pardon my gramar lol.
                                                    by
                                                      Great service
                                                      I had an issue with the delivery, so Home Depot compensated me immediately with no problem. Thought they were very helpful and fair. They maintained their high quality service I come to expect from Home Depot.
                                                      by
                                                        • Recommended
                                                        Home Depot
                                                        Personal were friendly and very helpful. This is the main reason I keep coming back
                                                        by
                                                          • Recommended
                                                          Online order pick up/shopping
                                                          Great to visit & shop my store. Overall experience was great as well as seeing friends. Great job GET associates; Laz, Mischa, Lydia, Catlin, Devin, Keegan.
                                                          by
                                                            • Recommended
                                                            Lifetime customers
                                                            Everything we need can be found at Home Depot. Rentals also.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 559 reviews

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