Reviews for Fayetteville #127

They don’t help you find things.

We went into to purchase a door and Candice was so patient, helpful, and professional. She was very accommodating and did not rush us to make a decision. She walked us to the different types of doors and explained the features. She made our visit a very pleasant one. I would go back to Home Depot because of her customer service.

This store is a consistent disappointment culminating in this final experience that defies any minimum standard of customer service. We were over charged at self checkout and instead of jumping to resolve the issue, I was treated as if I was trying to steal and made to wait for loss prevention to clear my right to get my money back.

One thing I don’t agree on and I do understand because of theft is that I have a pro ID and have shopped at Home Depot for many years so I was seeing if I brought something back it wasn’t stolen seeing how often I shop

This is the only Home Depot I will shop at I love the staff member they are really helpful everyone I go in I get greeting and always find what I need . They have never let me down .

Can’t wait to cook on my new stove!

Ryan in the Garden Center did an EXCELLENT job. He performed at a management level of customer service even when leadership personnel was lacking at that particular time.

I love the set up at this Home Depot. It is pretty much a carbon copy of all HD's, however the environment was cool and calm. Immediately upon walking in, I noticed the store's cleanliness.

I bought the vanity last week, and the salesman was so nice. His name is Damion Wolf. Very helpful and knowledgeable!

Hands down this is the best Home Depot that I've been to. Every associate at this store is super friendly. The store is very neat and well stocked. You almost feel like a family member when you visit this store.

You need to wait until they one hanging around

Craig - Marine Corp Veteran 8s wonderful Professional and Personable. He goes above and beyond. He's the reason I come to this store. I live in Jonesboro.

Just want to thanks to ms Dee from customer service and mr Thomas from Garden. With out them my shopping couldn’t be make it. Since the manager no was helpful. They went out specialty to help me to get my floor “lenolio” (Vinyl) also special thank you ms Liza the cashier. She was courteous and fasted to do my payment.

Need extra assistance? See Brenda at the Customer Service desk. She goes above and beyond to solve problems...so helpful!!

Poor customer service

One of my favorite stores.

This was the worst ABSOLUTE WORST experience buying a kitchen appliance EVER. SINCE I ENDED UP HAVING TO TAKE FOUR DAYS OFF WORK, it was also the most expensive dishwasher EVER. I will NEVER EVER go into another Home Depot store ANYWHERE.

I'll give it a tree store

Great location. Waldo and Liliana were very helpful. As a contractor for various sites they were knowledgeable and knew what products met my needs. Will be bringing my business here. A star service all aboard. Even helped my wife with a grill delivery last minute. Clean and well organized. Easy to find what you need!

There was a time I refused to enter this store because of the constant accusations towards people stealing. I do know people do steal, but when it started happening to people I knew, I openly condemned the store for it. However, ever since I started returning, I am noticing the store is better organized, the team members are attentive, helpful, and, compared to the competitors, they tend to have more stock, and if not, they're willing to help get what you need in pretty short order. Look, I know things were rough in the past due to my perceptions, but at some point, I learned to change my perspective and be objective rather than subjective. I am making this store my go-to location for all my DIY and home repair/improvement needs.

Customer service is terrible. It took 1 1/2 hours to order fencing lumber. I kept getting the runaround. I gave it 2 stars because of the young man who was trying to help several people at one time. One lady was playing around on her cell phone.

Poor customer service, not enough cashiers at the returns / pick-up counter.

I gave it a 5/5 for the respect of my time and the general niceness of the employees. I was at the gardening center and this worker her name is Nayyirah helped me find everything I needed. She was respectful and great help! My day was made way better because of her.

The Fayetteville Store cannot be beat, for customer service, finding something, or help with a project. The plant department is pretty nice too.

I specifically travel outside of Atlanta to shop at this location. I realize driving 25 miles out of my way sounds ridiculous, but that's how much I appreciate how chill the location is.

I did not locate the grill I went to pick-up. However, associates in the store were very helpful, and friendly. The store was clean. The associates and management provided a good customer service experience for my wife and me.

Store was clean. No employees’ assistance. Little and no chain link and fence accessories inventory.

I love my local Home Depot. It is laid out perfectly and the employees are very nice and helpful. I always find what I need.

Most of the employees are not courteous & get upset if the customer speaks little English I was a witnessed to this type of treatment. I used to loved shopping at the Home Depot in Fayetteville GA but I’ll rather drive 20 mins more to the Peachtree City Home Depot. Please trained your personnel.

Very pleasant atmosphere truly grateful to be shopping at this store Fayetteville Georgia.