#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(513)754-3400
Tool & Truck Rental(513)754-3438
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5203 Bardes Rd
Mason, OH 45040
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We're making shopping easier & safer during this difficult time.

StoreHeroCurbside ImageCurbside PickupOrder online and we'll bring your items out to your carLearn more

Nearby Stores

7749 Dudley Dr
West Chester, OH 45069
1094 State Highway 28
Milford, OH 45150
1889 Deerfield Rd
Lebanon, OH 45036

Store Features

  • Buy Online Deliver from Store
  • Buy Online Pick Up in Store
  • Key Cutting
  • Kitchen Showroom
  • Large Equipment Rental
  • Home Depot Truck Rental
  • Moving Truck Rental
  • Propane Exchange
  • Tool Rental
  • Free WiFi

Recycling at Home Depot

Did you know?
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This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
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This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
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LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
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The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details

Welcome to the Fields-Ertel, OH Home Depot. It's a great day to get started on your next DIY project.

Whether you're looking for tools or closet organizers, your favorite hardware store has you covered. Our trained associates can help you find the products you need for your project. Find the right product using our Home Depot product locator app – it displays a store map so you can ensure the item is in stock and know exactly where to find it. You can even use the barcode lookup to find detailed information on every item we carry.

At Home Depot, supporting the community is important to us. In 2018, The Home Depot Foundation pledged an additional $250 million to veteran causes taking the total commitment to half a billion by 2025. We are also committed to helping our customers get the job done right, with workshops to give you expert advice to complete your home improvement project.

You can find us northeast of Cincinnati, outside I-275 and just off I-71, by the O'Charley's, near Cottell Park. We look forward to seeing you in our aisles.

Your Fields-Ertel, OH Home Depot Team
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When does The Home Depot Labor Day Sale start at the Fields-Ertel, OH store?
Visit our Fields-Ertel, OH store between August 25th and September 5th for The Home Depot's Labor Day Sale. Prepare for fall with Labor Day sales on lawn and garden supplies and outdoor power equipment. With savings on paint, appliances, and flooring, The Home Depot has everything you need to refresh your home before the holiday season. Finish this project and get ready for the next one with The Home Depot's Labor Day Sale.
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Does my local Home Depot still offer Kids Workshops?
Yes, the Fields-Ertel, OH store offers in-person Kids Workshops. These free in-store events take place every first Saturday of the month between 9am and noon. Kids Workshop kits are available on a first-come, first-served basis, while supplies last. We have a new kit pack every month to keep your little doer engaged. Included in the kits are all necessary craft materials, as well as instructions, stickers, an apron pin, a certificate of achievement, and a Discovery Education extension activity. Any required tools, such as paint, are provided at the workshop. Customers who prefer not to participate in the in-person event can pick up their free kit in-store or order online at our Kids Projects Activities page to have it shipped to their home. Call us or visit our customer service counter to check availability.
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How do I check my Home Depot gift card balance?
The Home Depot gift cards are a popular choice during the Holiday season, with givers and doers that can be purchased in-store at our brick-and-mortar stores or online at homedepot.com. If you are a recipient, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Our gift cards can be redeemed in-store or used to make purchases online with no additional fees.
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What additional precautions is The Home Depot taking in light of COVID-19?
As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.
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Does The Home Depot Fields-Ertel, OH offer curbside pickup?
We deliver curbside and you can order online for convenient store pickup daily until 6 p.m. Here's how:
  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your "Order Ready" communication. Remember to bring your identification.

Customer Store Reviews

  • 4.6
    out of 383 reviews
  • 91%recommend this product
91%
Of Customers
Recommend This Store
340 of 373 reviews
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Filter Reviews By:Rating, Profile, Gender, Age (383)
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Showing 1-30 of 383 reviews
Customer Service here spot on! Handled a credit for an item I inadvertently double-ordered on-li...
Customer Service here spot on! Handled a credit for an item I inadvertently double-ordered on-line within 60 seconds. To say I was pleased is an understatement! Great going to the young woman who answered the phone!
by
  • Verified Purchase
  • Recommended
PIA and JD along with Patty were great at getting me what I need I had to return for extra parts ...
PIA and JD along with Patty were great at getting me what I need I had to return for extra parts for a project and they were very helpful each time even when dealing with my return items!
by
  • Verified Purchase
  • Recommended
Great customer service and very helpful employees
The store was clean, associates very helpful and normally carry everything I need.
by
  • Verified Purchase
  • DIY
  • Recommended
Friendly, helpful associates
Always find what I am looking for at a good price.
by
  • Pro
  • Recommended
Always friendly
Always friendly
by
  • Verified Purchase
  • Recommended
We had a really good experience with the appliance department at this store. No pressure sales. O...
We had a really good experience with the appliance department at this store. No pressure sales. Our sales person was very patient with us, was honest, and made sure all of our questions were answered. We also found a product in their line-up that fit our budget.
by
  • Verified Purchase
  • Recommended
Poor customer service and no communication. Had paid for an exterior door measurement and no ven...
Poor customer service and no communication. Had paid for an exterior door measurement and no vendor ever showed up. Contacted the store on the issue, was reverted to voice mail and no one ever returned my call. I ended up going back to the store to get a refund on my measurement cost and cancelled my door order.
by
  • Verified Purchase
Kevin J. and others, including the cashier, have consistently provided me with assistance that ma...
Kevin J. and others, including the cashier, have consistently provided me with assistance that makes shopping at this location my first choice. I get professional service that is friendly, fast and accurate.
by
  • Verified Purchase
  • Recommended
I would recommend this store unless you are getting paint. They have a very firery shewolf behind...
I would recommend this store unless you are getting paint. They have a very firery shewolf behind the paint desk.
by
  • Verified Purchase
  • Recommended
The primary service i usually receive has been outstanding, everyone works together and with ant...
The primary service i usually receive has been outstanding, everyone works together and with anticipation to assist whenever i have concerns or questions. Most, all of the Home Depots have been out standing! Thanks Home Depot for servicing our community. Dr. Siegel
by
  • Verified Purchase
  • Recommended
Showing 1-10 of 383 reviews