Filter Reviews By:Rating, Profile, Gender, Age (472)
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Showing 1-30 of 472 reviews
Nov 18, 2023
Help with hinges
Christina and Dom went above and beyond and e en put hinges on my panels.
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Recommended
Nov 10, 2023
Convenient
This Home Depot is convenient to shop at. Friendly staff, and an all around clean store.
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Recommended
Oct 18, 2023
Great store with a wide range of products at competitive prices
Anytime I have to buy a spare for an equipment at home or have to purchase home improvement stuff The Home Depot store is my first choice. Its truly impressive
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Recommended
Oct 6, 2023
Amazing customer service!
Their customer service in the appliances dept was absolutely amazing. Look for Ruth and Tina you will enjoy your time! If you need further help ask for the customer service manager who surprised us with her kindness.
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Recommended
Sep 25, 2023
The Best Store in Town
Home Depot is an amazing Store here in Folsom. The Manager of the Store is the best
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Recommended
Sep 18, 2023
So not helpful
Overall poor customer service. I won't be back.
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Sep 14, 2023
Good customer service.
Buster saved me a bunch of money by offering me a Home Depot credit card. Buster is great!!
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Recommended
Sep 5, 2023
Employee assistance
I found the employees to be very willing and ready to help me find particular items I am looking for.
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Sep 4, 2023
Great employees at this store
Employees are very friendly, courteous, knowledgeable and helpful.
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Recommended
Aug 27, 2023
great service!
Patrick in garden was so friendly! he made my day!
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Recommended
Aug 20, 2023
Sabrina was amazing!!
Sabrina helped us find exactly what we needed when we were shopping. She was attentive and knowledgeable. She went above and beyond and made our day!! Thank you Sabrina!!
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Recommended
Aug 7, 2023
Bad service
Jeanine the cashier is very rude. Everyone else is decent.
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Aug 3, 2023
Great service
Deborah was welcoming, friendly and helpful. Thank you!
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Recommended
Jul 2, 2023
GOOD PRODUCT SELECTION
ALL BRAND NAMES - PRICES VERY GOOD ON KITCHEN APPLIANCES
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Recommended
Jun 28, 2023
Extremely helpful employees!!
Everyone from start to finish was going out of their way to help me. I’m a small petite woman who needed a ton of lumber and 450 lbs of concrete, which Jacob in the lumber department went through all of the wood, brought in new palettes to pick through, loaded it up for me, and loaded up another cart of concrete for me. I then had multiple employees help me at check out and loaded everything in my truck for me! My 2+ hour trip was completed in less than an hour. I do not leave reviews unless I’m highly satisfied, and I’ve never had such a good experience in my life. I appreciate it! Thank you to Jacob and all of the other employees who helped!
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Recommended
Jun 14, 2023
Went over and beyond to help me
First time I was really impressed by a Home Depot Employee. This older gentleman named Dennis really went out of his way to help me to get materials that I needed asap. He acted quickly and efficiently to make sure I was satisfied.
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Recommended
Jun 7, 2023
happy
deborah was happy and eager to help in any way possible
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Recommended
May 29, 2023
Poor business practice
Ordered pavers on 5/25 to be picked up 5/29. Was not ready,had four workers waiting to work at $130 per hour.Two hours wasted.
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May 20, 2023
Above and beyond the call of duty, nailing it.
My family have been looking for a patio set since last year. We did our comparison shopping at the other home improvement stores, and found a much better price and quality at the Folsom location. Also the sales staff especially Alan (customer service) was very helpful, professional and prompt in their jobs. He arranged our delivery and was cheerful in his attitude to provide an excellent purchase. He took the sales motto " Nailed it " to heart. Thanks
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Recommended
May 19, 2023
Paint
First time at this store. Needed some paint samples to paint a dresser and everything went great.
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Recommended
May 6, 2023
Shopping for garden soil.
I always use Kellogg's garden products and this store always has an abundance.
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Recommended
Apr 27, 2023
Pro Orders
Vinyl Flooring looks fantastic went in easy. Paint color match was perfect. Customer Service at Pro desk was Eddie and he is fantastic. Always has my order ready to pick up.
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Recommended
Apr 25, 2023
Excellent Customer Service at Home Depot in Folsom, CA
I started in the garden section and then asked a clerk if they had outdoor/indoor mats inside the store. This clerk helped me locate the isle in the store where the mats were located. I found the bath items I needed because at prior visit to this store in early April, a clerk had directed me to these items. When I checked out today, the clerk was extremely nice and thanked me for shopping at Home Depot.
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Recommended
Apr 16, 2023
Great service
Employee used personal phone to show products available online
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Recommended
Mar 25, 2023
Excellent Service
Eddy in the Garden Center was extremely helpful and knowledgeable.
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Recommended
Mar 24, 2023
Great store to find what you need
Friendly people who go out of their way to help.
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Recommended
Dec 29, 2022
Great variety of paint's brands
we bought paint for our cabinets and we love it!Great quality!!.
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Recommended
Dec 21, 2022
Great customer service.
I had a wonderful shopping experience today at the Folsom Home Depot store. I was helped quickly with finding items I was getting. The employees were knowledgeable and friendly. Thank you!
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Recommended
Dec 3, 2022
Store Emplyee Phil was amazing!
I just want to rave about Phil. He went above and beyond to help us find an item we were looking for. He did not give up until he was able to locate the item. Customer service at its finest. You really need more employees like him. I also want to say that the check out lady was also nice in the garden center.
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Recommended
Dec 3, 2022
GREAT STAFF
Bought washer & dryer last night & I'm so happy I did it!