#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(513)346-3401

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1266 Omniplex Dr

Cincinnati, OH 45240

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 366 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (366)
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Showing 1-30 of 366 reviews
Great visit today
Today visit I knew what I needed and walked right over to it, I have been to the store alot so I knew where to go for my wood . So today was a short and sweet trip
by
    • Recommended
    Great Experience
    Store was extremely clean, well organized, and the checkout staff made certain I did not leave with any unanswered questions.
    by
    • DIY
    • Recommended
    customer comfort
    I love this store! Not only are associates helpful, but so are the customers. You can tell the feeling a retail store when consumers are at ease, confident and willing to share tips with others.
    by
      • Recommended
      Another fun filled trip to HD.
      First place I shop when I needed things for the garden.
      by
        • Recommended
        Great experience with the front of the store greeter!
        Staff very friendly and helpful, pointed me directly to what I needed
        by
          • Recommended
          great store experience
          the store was clean products were properly arranged
          by
          • Pro
          • Recommended
          Great experience
          Nice store I will recommeend for others to visit too.
          by
            • Recommended
            My true love
            I love Home Depot. I always find exactly what I need and the associates are helpful. Such a great experience that I can't wait to buy carpet, countertops and decking materials!!!!!
            by
            • DIY
            • Recommended
            Friendly Store
            A friendly store with lots of products at affordable prices to choose from. The store was very clean with iles clear and a wide variety items to dive into, so come on in!
            by
              • Recommended
              Great store. Knowledgable and helpful associates. I'm going back to shop.
              I was looking for a particular product and the associate noticed and offered to help me Right away. Upon deciding on the item to purchase he even went to get a load cart and helped me put it on. That's what I call great service. Thanks....
              by
              • Pro
              • Recommended
              Fun garden shopping!
              I was out in the garden center and there was a nice variety of Flowers to chose from and the store associates were very Helpful and the cashier was very friendly and helped us get Checked out in a timely manner.
              by
                Excellent Store Experience on June 26, 2015
                Once we gave the store associate the item name and store sku number, she quickly showed us the item, which was exactly what we had viewed on the website. It was a perfect match and the quantity that we needed was in stock and available for purchase right away. The store associate was very helpful and knowledgeable.
                by
                • Recommended
                Renting a carpet cleaner
                Staffs were kind and provided useful information for my needs.
                by
                • Pro
                • Recommended
                not so great
                Staff did not know about product we were wanting to buy. Thru the wall a/c unit.
                by
                • DIY
                • Recommended
                1 found this review helpful
                Jill at the Forest Park store is awesome!
                The Forest Park, Ohio Home Depot is a place where I can be comfortable with the associates helping me. I know when I walk in there (usually about a dozen times a year or more) an associate will help me if I need help. Recently, Jill helped me tremendously in finding a fire pit set that was out of stock online. I appreciate that she took the extra effort to find this item in her store, and that she followed through with the purchase and our delivery request. Thank you!
                by
                • Recommended
                Excellent personnel and products.
                When I entered the store, an Associate approached me and asked me what I needed and took me directly to it. Due to my handicap, he loaded up the cart, pushed it up to the register, handled the purchase and then took the merchandise to my car and loaded it in the trunk. I had not requested this assistance--he just smiled and asked if he could do each of these things for me. I really appreciated his courtesy, friendliness and the great job he did. People like this make Home Depot a wonderful place to shop!!
                by
                  • Recommended
                  Excellent exprience--very helpful personnel, stocked what I needed and prices were fair.
                  Was able to find all items I needed. One item was not at store that was advertised by Home Depot but the Sales Associate found a comparable item for me. He found this item as well as another I needed and then he proceeded to the Register and checked me out immediately. That is what I call perfect service!!
                  by
                  • Recommended
                  Excellent Service!!!
                  Received excellent service and items needed were easy to find!
                  by
                  • DIY
                  • Recommended
                  My Favorite Home Depot by Far
                  The people there recognize me and seem to truly want to help when I go in. Often times they spend more time than I expect them to, in order to get answers for me. This store's lay out is my favorite and I love the friendly sales associates.
                  by
                  • Pro
                  • Recommended
                  Great Sales Associates!
                  The Sales Associates are very helpful! They went out of their way to find us the best deal for our project.
                  by
                    • Recommended
                    What I needed, when I needed it!
                    Everything I needed was in the same aisle, Just loaded up the cart. Cashiers were efficient and friendly.
                    by
                    • Recommended
                    Friendliness of Employees
                    I call myself a DIY person. I enjoy shopping in Home Depot. I have taken on several projects around my home. I am on my summer break, this is my favorite time of the year to do projects. The Forest Park store is one of my favorites. The customer service, and friendliness of the employees of this store is in my opinion a 10. The store is so welcoming, from the outside with the flowers and plants, to the greeters at the doors. Your store not only represent diversity, you also hire veterans. Me being a veteran I really love that. Each employee I have talk to is very knowledgeable of the product. I never usually write a review. But I believe that all the employees in this store need to be recognized.
                    by
                      • Recommended
                      The associates wereknid, friendly, and knowledgable of products and location of products
                      I was extremely impressed with the quality of associates
                      by
                        • Recommended
                        Home Depot offers great shopping experience!
                        Home depot offers a great shopping experience with very helpful sales associates. I know I'll always have a pleasant visit, even when the job or task may be challenging.
                        by
                        • Pro
                        • Recommended
                        Always Helpful & Willing to Provide Assistance
                        The associates were very helpful and provided more detailed information about products & how to applications than the competition. Had been at two other competitive stores earlier and could not find representatives who were interested in assisting with my project (i.e., stripping wall paper).
                        by
                        • DIY
                        • Recommended
                        Great Store Experience
                        The store associates were extremely helpful and made sure that we were finding the products that we needed. The folks in the garden section answered my questions completely. Overall it was a great shopping experience, and the service received will make us return to shop again.
                        by
                        • DIY
                        • Recommended
                        Great customer service
                        Stopped in to get a few things tonight and had a few questions about some products I was buying...the cashier, Marschelle asked if she could help. She was very knowledgeable and kind! I appreciate her taking the time to talk with me. Great service! Thank you!!
                        by
                        • DIY
                        • Recommended
                        great store experience
                        great shopping at this store it is stocked well,very easy to find items
                        by
                        • DIY
                        • Recommended
                        Kitchen Countertop/Granite project
                        I liked being able to access the website and plan out my granite countertop project - it helped understand the cost of the project fairly accurately.- Additional bonus was securing a time with Alain Hebert- Excellent associate!!! The entire order process was smooth-Alain was very knowledgable about the products and was open about the process and not at all pushy- Excellent experience!! We are just excited for the next steps to completed project- new kitchen sink and countertops If the installation goes as well as the order process- I will be highly satisfied!
                        by
                        • Recommended
                        meh
                        Mainly went in to get Ant Dust. They didn't know what I was talking about. Went also to get some plumbing products, found many of the bags had already been opened and left on the shelf.
                        by
                        • DIY
                        Showing 1-30 of 366 reviews

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