Filter Reviews By:Rating, Profile, Gender, Age (409)
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Showing 1-30 of 409 reviews
May 15, 2023
Very good tools, and machine
I bought wood cutting machine and I’m very satisfied and happy
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Recommended
Apr 12, 2023
Kenna & Sandra have that 80s/ 90s PIZZAZZ
For 4 years now I have been coming to the 625 S Placentia location in Fullerton Ca. I first met Kenna in gardening and she helped me with yard repellent that connects to my hose "Spectracide 32 oz." 4 years later she still helps me with the product and SO MUCH MORE. she is always smiling and has banter that radiates from her. anytime Im at the store I always look for her, even when I need nothing from the Gardening Dept, Also Shout out to my Sale Cashier too Sandra, shes a Gem and Super nice!
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Recommended
Aug 29, 2024
Great service
Bought a refrigerator with Tanya. She went over the policies and helped me pick the rite fidge for my home. Thanks tanya
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Recommended
Aug 17, 2024
Find what I need pretty Quick
I like Fullerton Home Depot because they usually have what I need. And they restock pretty quick.
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Recommended
Aug 7, 2024
Crazy they are still making their employees wear masks
Do not go here they are tyrannical having their employee wear mask in 90 degree weather in 2024.
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Jul 25, 2024
The best store I’ve bin to!
Awesome store and awesome employees. They know how to help and treat customers. Keep up the good work! Michael Liso did an excellent job!
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Recommended
Jul 8, 2024
Self Checkout
I've never had an issue with self-checkout until this weekend when I encountered Kayla, a cashier who was simply unwilling to help. When an item wouldn't scan, I flagged her for assistance, but it took a while to get her attention (she was daydreaming). Once I got her attention I told her the problem I had w/ scanning the Pipe barcode. She straight up told me to scan the item again, and when that didn't work, she attempted to scan it herself and failed. She then manually inputted the barcode but entered an incorrect number, resulting in a different item showing up on the screen. She walked away back to her spot. I informed her it was the wrong item, she ignored me for a good minute before saying she entered whatever was on the barcode. I pointed out it wasn't correct, but she didn't help further ignoring me. I had to run back to the aisle, take a picture of the barcode, and ring it up myself. If you don't like your job, you should find another one.
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Jul 4, 2024
Home Depot, the mother of all warehouse stores
The placentia store has been my favorite for years. I am so familiar with the aisles. The people there are very nice, courteous and knowledgeable if they don't know the answer, they find another associate who is happy to help.
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Recommended
Jun 17, 2024
Great Service Mariana
Great service during the check out process with mariana
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Recommended
Jun 6, 2024
Happy employees
Lynn Ann went out of her way to make my visit extremely pleasant and didn’t waste my time.
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Recommended
May 5, 2024
Great customer service. In and out
Great store. Frankie was helpful with my home projects. I will definitely make this my home store.
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Recommended
Apr 27, 2024
Customer service
Jacob was very helpful with the product I was looking for he does a great job dude deserves a promotion
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Recommended
Apr 19, 2024
GREAT SELECTION OF REFRIGERATORS
SALESMAN WAS KNOWLEDGEABLE ABOUT THE REFRIGERATORS, AND ACCURATELY AND QUICKLY WROTE UP THE SALES ORDER. ALSO, HE EXPLAINED THE PROCESS FOR WARRANTY REGISTRATION AND POST DELIVERY INSTRUCTIONS
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Recommended
Mar 6, 2024
Go see Roman
Roman is extremely helpful, courteous, friendly, professional, just outright focus on the customer experience
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Recommended
Feb 6, 2024
Great Employee
Home Depot Employee Roman was a great help and professional
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Recommended
Jan 16, 2024
excellent customer service by store clerks especially to Ray!
bought composite decking and Ray help us all the way from selecting type, kind, suppliers, prices, materials, product info, comparison, reviews, discounts
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Jan 9, 2024
Terrible customer experience
I went in to look at my options for cabinets as i am looking to build a pantry in my kitchen. After completing my purchase of a couple items a Milwaukee pack out some cleaning supplies a light fixture at selfcheck. I was helped by LynnAnn who was excellent. I was already to the door when i hear a lady say i need to see your receipt. Her name was Jennifer. I got my receipt from my husband who was already outside with my toddler and asked her what are you looking for she had no response or answer i said ok then i want my receipt if your done i have very few items i grabbed my receipt and proceeded to load my products in my car i went back in to ask for a manager or a number i can reach someone as i do t believe it was right that this lady held me at the door when i just paid. I want to know was this appropriate do you do this to all your customers. Because when i walked back in she was huddled up with about 5 employees at the self check. No one else helped me but Lynnann i feel embarrassed by this may not even want to return to this location. Especially when going back in the store and seeing all those workers all around the area talking to eachother that was very unprofessional of the lady Jennifer. I feel sterotyped and discriminated against.
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Dec 29, 2023
Customer service customer
I usually shop in the AM and I see the same smiling faces and a warm welcome. Great way to start a day. Francine and Areli are alway cheerful and happy.
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Dec 26, 2023
Greate servicer and clean
I shop in this area and they are so friendly and quick to help. All the people there are so nice and the parking lot is so clean and trash-free.
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Recommended
Nov 16, 2023
Pro service
Julie at pro service is, so nice she makes things so much easier, faster and always in a good mood.
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Nov 11, 2023
Bad customer service
The personal at tool rental need education on better customer service..
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Oct 12, 2023
Rats!
When getting grass seed, check to make sure you don't bring home a bag that has been chewed up by rats, or peed/pooped on. You defiantly don't want to bring that into your car/home.
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Sep 9, 2023
Thank you!
Thank you for the great service I receive at every visit!!
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Recommended
Aug 21, 2023
THANK YOU HOME DEPOT IN FULLERTON, CA.
THIS LOCATION HAS GREAT EMPLOYEES, VERY HELPFUL AND GOES OUT OF THER WAY TO HELP YOU WITH WHAT YOUR LOOKING FOR. GREAT CUSTOMER SERVICE. THANK YOU!
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Recommended
Aug 14, 2023
Don’t rely on the app
Went to the store based on app info. App stated item location and quantity on hand. What I needed was not there. Store employee was paged for assistance. They could not find the item nor could she find any information on the I store handheld device she had on hand. Very disappointed.
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Aug 1, 2023
Best local HD
Always a great staff, very helpful, I am here a few times a week
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Recommended
Jul 3, 2023
Super Service from the Appliance Department
Winning team of Priscilla, Tanya & Bobbie in the Appliance Department made our experience painless. We were in need of a washer and dryer for our vacation home and Priscilla, Tanya and Bobbie showed us the line of products on the floor. After providing their personal insights on the products we bought the GE Profile 2 in 1 washer/dryer and purchased that after learning all new dryers in the garage require a pedestal….
We also bought the GE Profile washer for our home due to Tanya’s personal recommendation based on the fact she owns one herself.
All three ladies were helpful and patient. They embody the Home Depot spirit.
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Recommended
May 26, 2023
Best Customer Service
2 words, EXCELLENT SERVICE!!!!
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Recommended
May 18, 2023
Great job to the person that took time out to explain the benefits of choosing the right fan.
I bought a Clarkson 44" ceiling Fan,
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May 13, 2023
Excellent Selections!!!
Due to recent remodeling, my husband & I have been shopping around nearby Home Depots, and noted this Fullerton (#6893) location provides more product selections. One of my contractors was shortage on bathroom tiles, I recommended this location, and he was able to find them in stock. Finished work without delay!