#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(714)459-4912

Tool & Truck Rental

(714)459-4919

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

625 South Placentia Avenue

Fullerton, CA 92831

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 409 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (409)
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Showing 1-30 of 409 reviews
Very good tools, and machine
I bought wood cutting machine and I’m very satisfied and happy
by
    • Recommended
    Kenna & Sandra have that 80s/ 90s PIZZAZZ
    For 4 years now I have been coming to the 625 S Placentia location in Fullerton Ca. I first met Kenna in gardening and she helped me with yard repellent that connects to my hose "Spectracide 32 oz." 4 years later she still helps me with the product and SO MUCH MORE. she is always smiling and has banter that radiates from her. anytime Im at the store I always look for her, even when I need nothing from the Gardening Dept, Also Shout out to my Sale Cashier too Sandra, shes a Gem and Super nice!
    by
      • Recommended
      Great service
      Bought a refrigerator with Tanya. She went over the policies and helped me pick the rite fidge for my home. Thanks tanya
      by
        • Recommended
        Find what I need pretty Quick
        I like Fullerton Home Depot because they usually have what I need. And they restock pretty quick.
        by
          • Recommended
          Crazy they are still making their employees wear masks
          Do not go here they are tyrannical having their employee wear mask in 90 degree weather in 2024.
          by
            The best store I’ve bin to!
            Awesome store and awesome employees. They know how to help and treat customers. Keep up the good work! Michael Liso did an excellent job!
            by
              • Recommended
              Self Checkout
              I've never had an issue with self-checkout until this weekend when I encountered Kayla, a cashier who was simply unwilling to help. When an item wouldn't scan, I flagged her for assistance, but it took a while to get her attention (she was daydreaming). Once I got her attention I told her the problem I had w/ scanning the Pipe barcode. She straight up told me to scan the item again, and when that didn't work, she attempted to scan it herself and failed. She then manually inputted the barcode but entered an incorrect number, resulting in a different item showing up on the screen. She walked away back to her spot. I informed her it was the wrong item, she ignored me for a good minute before saying she entered whatever was on the barcode. I pointed out it wasn't correct, but she didn't help further ignoring me. I had to run back to the aisle, take a picture of the barcode, and ring it up myself. If you don't like your job, you should find another one.
              by
                Home Depot, the mother of all warehouse stores
                The placentia store has been my favorite for years. I am so familiar with the aisles. The people there are very nice, courteous and knowledgeable if they don't know the answer, they find another associate who is happy to help.
                by
                  • Recommended
                  Great Service Mariana
                  Great service during the check out process with mariana
                  by
                    • Recommended
                    Happy employees
                    Lynn Ann went out of her way to make my visit extremely pleasant and didn’t waste my time.
                    by
                      • Recommended
                      Great customer service. In and out
                      Great store. Frankie was helpful with my home projects. I will definitely make this my home store.
                      by
                        • Recommended
                        Customer service
                        Jacob was very helpful with the product I was looking for he does a great job dude deserves a promotion
                        by
                          • Recommended
                          GREAT SELECTION OF REFRIGERATORS
                          SALESMAN WAS KNOWLEDGEABLE ABOUT THE REFRIGERATORS, AND ACCURATELY AND QUICKLY WROTE UP THE SALES ORDER. ALSO, HE EXPLAINED THE PROCESS FOR WARRANTY REGISTRATION AND POST DELIVERY INSTRUCTIONS
                          by
                            • Recommended
                            Go see Roman
                            Roman is extremely helpful, courteous, friendly, professional, just outright focus on the customer experience
                            by
                              • Recommended
                              Great Employee
                              Home Depot Employee Roman was a great help and professional
                              by
                                • Recommended
                                excellent customer service by store clerks especially to Ray!
                                bought composite decking and Ray help us all the way from selecting type, kind, suppliers, prices, materials, product info, comparison, reviews, discounts
                                by
                                  Terrible customer experience
                                  I went in to look at my options for cabinets as i am looking to build a pantry in my kitchen. After completing my purchase of a couple items a Milwaukee pack out some cleaning supplies a light fixture at selfcheck. I was helped by LynnAnn who was excellent. I was already to the door when i hear a lady say i need to see your receipt. Her name was Jennifer. I got my receipt from my husband who was already outside with my toddler and asked her what are you looking for she had no response or answer i said ok then i want my receipt if your done i have very few items i grabbed my receipt and proceeded to load my products in my car i went back in to ask for a manager or a number i can reach someone as i do t believe it was right that this lady held me at the door when i just paid. I want to know was this appropriate do you do this to all your customers. Because when i walked back in she was huddled up with about 5 employees at the self check. No one else helped me but Lynnann i feel embarrassed by this may not even want to return to this location. Especially when going back in the store and seeing all those workers all around the area talking to eachother that was very unprofessional of the lady Jennifer. I feel sterotyped and discriminated against.
                                  by
                                    Customer service customer
                                    I usually shop in the AM and I see the same smiling faces and a warm welcome. Great way to start a day. Francine and Areli are alway cheerful and happy.
                                    by
                                      Greate servicer and clean
                                      I shop in this area and they are so friendly and quick to help. All the people there are so nice and the parking lot is so clean and trash-free.
                                      by
                                        • Recommended
                                        Pro service
                                        Julie at pro service is, so nice she makes things so much easier, faster and always in a good mood.
                                        by
                                          Bad customer service
                                          The personal at tool rental need education on better customer service..
                                          by
                                            Rats!
                                            When getting grass seed, check to make sure you don't bring home a bag that has been chewed up by rats, or peed/pooped on. You defiantly don't want to bring that into your car/home.
                                            by
                                              Thank you!
                                              Thank you for the great service I receive at every visit!!
                                              by
                                                • Recommended
                                                THANK YOU HOME DEPOT IN FULLERTON, CA.
                                                THIS LOCATION HAS GREAT EMPLOYEES, VERY HELPFUL AND GOES OUT OF THER WAY TO HELP YOU WITH WHAT YOUR LOOKING FOR. GREAT CUSTOMER SERVICE. THANK YOU!
                                                by
                                                  • Recommended
                                                  Don’t rely on the app
                                                  Went to the store based on app info. App stated item location and quantity on hand. What I needed was not there. Store employee was paged for assistance. They could not find the item nor could she find any information on the I store handheld device she had on hand. Very disappointed.
                                                  by
                                                    Best local HD
                                                    Always a great staff, very helpful, I am here a few times a week
                                                    by
                                                      • Recommended
                                                      Super Service from the Appliance Department
                                                      Winning team of Priscilla, Tanya & Bobbie in the Appliance Department made our experience painless. We were in need of a washer and dryer for our vacation home and Priscilla, Tanya and Bobbie showed us the line of products on the floor. After providing their personal insights on the products we bought the GE Profile 2 in 1 washer/dryer and purchased that after learning all new dryers in the garage require a pedestal…. We also bought the GE Profile washer for our home due to Tanya’s personal recommendation based on the fact she owns one herself. All three ladies were helpful and patient. They embody the Home Depot spirit.
                                                      by
                                                        • Recommended
                                                        Best Customer Service
                                                        2 words, EXCELLENT SERVICE!!!!
                                                        by
                                                          • Recommended
                                                          Great job to the person that took time out to explain the benefits of choosing the right fan.
                                                          I bought a Clarkson 44" ceiling Fan,
                                                          by
                                                            Excellent Selections!!!
                                                            Due to recent remodeling, my husband & I have been shopping around nearby Home Depots, and noted this Fullerton (#6893) location provides more product selections. One of my contractors was shortage on bathroom tiles, I recommended this location, and he was able to find them in stock. Finished work without delay!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 409 reviews

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