#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(352)548-3662

Rental Center

(352)548-3671

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

5150 Nw 13th Street

Gainesville, FL 32609

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 764 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (764)
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Showing 1-30 of 764 reviews
Best big box home improvement store that exists! :-)
Best big box home improvement store that exists! :-)
by
  • Verified Purchase
  • Recommended
Great Store with plenty of parking.
Great Store with plenty of parking.
by
  • Verified Purchase
  • Recommended
Rafael in the appliance department made our appliance buying experience enjoyable and easy. His ...
Rafael in the appliance department made our appliance buying experience enjoyable and easy. His expertise on the different brands and models was superior to any we've encountered in other stores, and his friendly attitude made the whole experience more enjoyable.
by
  • Verified Purchase
  • Recommended
Superior paint and flooring products and prices and helpful sales ladies
Superior paint and flooring products and prices and helpful sales ladies
by
  • Verified Purchase
  • Recommended
Had to return an item without a receipt! Return was completed without attitude and accuracy! Go ...
Had to return an item without a receipt! Return was completed without attitude and accuracy! Go Home Depot!
by
  • Verified Purchase
  • Recommended
Great location and knowledgeable employees! Perfect combination for a great shopping experience.
Great location and knowledgeable employees! Perfect combination for a great shopping experience.
by
  • Verified Purchase
  • Recommended
The personnel were so helpful, patient, and offered assistance and time to help me out. Very appr...
The personnel were so helpful, patient, and offered assistance and time to help me out. Very appreciative of their service.
by
  • Verified Purchase
  • Recommended
Clean, convenient and has good merchandise. Staff always friendly and helpful.
Clean, convenient and has good merchandise. Staff always friendly and helpful.
by
  • Verified Purchase
  • Recommended
Excellent service
Excellent service and very helpful staff as the store was very busy.
by
    • Recommended
    Made an hour trip to the store. I am disabled with limited funds and the store couldn't even ho...
    Made an hour trip to the store. I am disabled with limited funds and the store couldn't even honor what they stated in their advertisement. Would never shop that store again. I will only shop in the Ocala store where service is 100% better and it is only a 1/2 hour from my house.
    by
    • Verified Purchase
    I had a great shopping trip, the staff was very nice and smiling during my visit
    I had a great shopping trip, the staff was very nice and smiling during my visit
    by
    • Verified Purchase
    • Recommended
    I visit multiple locations in North Fl including Home Depot and Lowe's. This store by far is the ...
    I visit multiple locations in North Fl including Home Depot and Lowe's. This store by far is the best. The staff is knowledgeable and helpful. They always have what I'm looking for in stock.
    by
    • Verified Purchase
    • Recommended
    Tina G
    Great garden department, everyone working spent their Time locating the plants I needed.
    by
      • Recommended
      Flooring Experience
      The flooring associate, Staci, was absolutely hospitable. She made me feel very comfortable and was very attentive to my needs. If you are looking for flooring, ask for Staci from the 441 location. #greathospitality
      by
        • Recommended
        This store is always neat and clean. Nice displays inside & out. Always someone to help you find...
        This store is always neat and clean. Nice displays inside & out. Always someone to help you find what you need.
        by
        • Verified Purchase
        • Recommended
        Personable staff! The store is always clean. The employees are great. :-)
        Personable staff! The store is always clean. The employees are great. :-)
        by
        • Verified Purchase
        • Recommended
        Poor customer service today
        Poor customer service throughout the store. Left to load.may as well be a self service everything store.
        by
          So to start I say get rid of self check out and put more smiling faces at the registers, For I am...
          So to start I say get rid of self check out and put more smiling faces at the registers, For I am a strong believer that smiles are contagious, pro desk is the best, with Sherry and Danielle doing their JOB...
          by
          • Verified Purchase
          • Recommended
          I'd like to recognize Al in the lumber area for being extremely helpful and one of the friendlies...
          I'd like to recognize Al in the lumber area for being extremely helpful and one of the friendliest employees I've met in any retail environment.
          by
          • Verified Purchase
          • Recommended
          This is a great place to shop. I have had great experience with employees being attentive, and av...
          This is a great place to shop. I have had great experience with employees being attentive, and available. They are very well organized. and well stocked.
          by
          • Verified Purchase
          • Recommended
          Attitude of management
          The management & staff are courteous and very helful.
          by
            • Recommended
            Every time I shop at this store everyone is super friendly and very helpful! I love to shop this ...
            Every time I shop at this store everyone is super friendly and very helpful! I love to shop this Home Depot!
            by
            • Verified Purchase
            • Recommended
            Jeff G was extremely helpful to me, and I appreciate the information he provided so I could find ...
            Jeff G was extremely helpful to me, and I appreciate the information he provided so I could find the best grill to meet my needs. Thanks Jeff G!
            by
            • Verified Purchase
            • Recommended
            They actually provide customer service without acting disgruntled.
            They actually provide customer service without acting disgruntled.
            by
            • Verified Purchase
            • Recommended
            I had a good experience with finding what I needed at a very good price and had good help. The o...
            I had a good experience with finding what I needed at a very good price and had good help. The only thing I had an issue with is that when I took the survey, and didn't say anything negative, the last question said I had stated that I wasn't happy with the customer service. This was not correct and there was no way to go back and fix the mistake. I think there is something wrong with the survey!!!!! All else was good.
            by
            • Verified Purchase
            • Recommended
            Rafael in appliances was wonderful! Helpful, friendly and patient.
            Rafael in appliances was wonderful! Helpful, friendly and patient.
            by
            • Verified Purchase
            • Recommended
            Janet in flooring is the best! True expert and exceptionally pleasant and patient (I was there wi...
            Janet in flooring is the best! True expert and exceptionally pleasant and patient (I was there with a 5 yr. old). Great Service!
            by
            • Verified Purchase
            • Recommended
            Large store, well stocked and staffed by very helpful employees,
            Large store, well stocked and staffed by very helpful employees,
            by
            • Verified Purchase
            • Recommended
            Robin Brown, Appliance Specialist was absolutely wonderful to work with on my most recent purchas...
            Robin Brown, Appliance Specialist was absolutely wonderful to work with on my most recent purchases....
            by
            • Verified Purchase
            • Recommended
            I always shop at this store in Gainesville, Fl Good people, great service. I live almost 30 mil...
            I always shop at this store in Gainesville, Fl Good people, great service. I live almost 30 miles away and will continue to shop this store.
            by
            • Verified Purchase
            • Recommended
            Showing 1-30 of 764 reviews

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