Reviews for Galveston #6574

Galveston Depot is scandalous. Sold me a damaged AC that was missing parts and had been repackaged. Pan had water in it so it was used!!!

Purchased a GE Washer at the Home Depot on a Friday Night 9:30 PM. We planned on going when they first opened at 6 AM on Saturday morning and decideed to get Friday night instead. Very pleasant experience. Ashley was very helpful walking us throught the purchase and delivery process!! I have shopped at this Home Depot for many years and have never had a complaint. The process was always pleaseant!

I like the quick access, helpfulness of the team and the ease of fast ch3ck out. The vet. Discount is great as well.

Needed help with an appliance package purchase and customer service was wonderful! Pat was the sales associate that was knowledgeable and so helpful with this! All employees at this location are so friendly!!

Needed a new fridge delivered quickly. Arrived and a dent was found inside the door. Not a big deal but after they left noticed another scratch. This time on the outside but on the side of tre door. They can’t just send a replacement door we would have to return it. So inconvenient. We are keeping it with a 25% discount but not completely happy with it. How does a new appliance have 2 places of damage?

The contractors could not get decent boards from here Went to another business to purchase

Lived here 10 years. In that time, store has improved. It's still a little inconsistent. Like buying house paint, they won't have enough of the same base to paint a small townhouse so you have to go to another Home Depot 15 miles or so away. That kind of thing makes me crazy and it happened around Dec '24 or Jan '25. Generally friendly staff & will help if asked

From paint products to power tools home depot is a place i rely on

I did some research about appliances before I went to the store, but I needed in-person support for my pro account. This was the best experience I have had purchasing appliances. Quick, easy, and they listened to my concerns.

Have been to much better Home Depot stores. Employees standing around not working.

I bought this yesterday I'm so happy because Tony from Homedepot Galveston teach me and tell me I have a discount ..and I'm glad that's he is super patient on me especially asking a lot of question ..and he also tell me what's the best ring camera and idid listen to him I got the best camera and I love it !!!

Difficult getting military appreciation discount for disabled veterans

But, can't find help or it's not their depotment so you get no knowledge or expertise. It is what is. The parking lot guys that collect the push carts always say hello!

Needed help loading and no man around…. Had to pay $80 for delivery

The last several times I have been to Home Depot in Galveston, I could not use my HD card. At last trip, I found a checker who told me "we have to put it the machine 3 times, then just swipe it" Well that worked, but I have purchased several items recently and had to put it on another card. Annoying as heck. Why have the card????

Home Depot is like a zoo where you go to observe employees who don't do any work. Heaven help you if you need to buy something there; everything is locked on the shelf and only one man holds the key.

The staff at the Galveston store are always very helpful. We have been shopping at this location for many years on the island. Thank you to all especially for donating a Christmas tree to my kindergarten class when I was teaching. Y’all are the best!

I shop at this Home Depot daily, sometimes three or four times a day. The base associate staff pretty much we know by name and they know us by name always friendly willing to help. And if I can’t find what I’m looking for nine times out of 10, they can help me to order it. There seems to be a very good culture in the store that is hard to come by these days and they have a base staff that has been there for a long time which says something about the company itself. Keep up the good work Steve Smith with project Worx Galveston, Texas

Zack in the paint department was extremely helpful. Went the extra mile to assist in matching paint color

I visit this store at least once or twice a month. Sincerely appreciate the always available, always ready to assist personnel.

I have picked up several online orders in the past three weeks. Some of them were in lockers and the rest were at the customer service desk. I had a great experience either way.

Teri did a great job. Very professional and customer oriented.

Top notch store, busy in the mornings but the pro rewards desk area will get you out quickly!!!! I’ll be back!!!!

I have been shopping at Home Depot for years in different cities but your branch is the best one I’ve ever been to’

I've lived in many places in the US - this is by far, the best. I'm sure, since it's in a smaller town, they don't have as much as places in Houston. But they'll order it. The major plus are the people. Always willing to help, friendly, and will walk you to where you need to go. And, fun! That's a huge plus for me (I'm not a handy man by anymeans, so I'm not excited being there). Another plus...great music! Love this store!

Galveston store need a lot change to do. For example it is crazy that you have just on small door working, cashier area. When you need somebody I have to wait a lot of time waiting, but is workers walking everywhere. Sonos a lot to improve at Galveston Home Depot.

When i was there there was hardly any cashiers or floor help on a daily basics. 1 cashier, 1 return person.there was a long check out line.

Each time I go there I find myself either looking for something or not sure what I should be looking for. If the person I'm speaking with initially doesn't know they always find someone in the store that can help me. For that I'm truly grateful otherwise I will be lost. Way to go staff keep up the great work!

I was picking up different items to fix a problem at my house. Two of your elderly employees came over to help me and showed me the right items to use I had everything wrong I had picked up. They gave me 110% of their help and not rushing me. I wish I had got their names so they could be recognized for their devotion to the job. Thank you for hiring older employees since they have more knowledge and experience

Management at this location is a joke. Employees don't help costumers in the isles. 2 registers for cash sales. And usually only 1 is open. Waited in line for 45 minutes to buy 4 items because a customer had an issue paying and nobody would open the other register. But 4 phone sale employees are standing around doing nothing while 1 women with cash customers has a line a mile long!!!!!!!!