Reviews for Galveston #6574

I really like this unique store, if I need something I will certainly find item which I needed in The Home Depot !

Store is always clean. Employees are always helpful and I have learned a lot from some of the managers on how to fix things and what to use.

The store was clean and I found everything but the associate that I talked to was going to tell me something and his phone rang so he told me to hold on and I was waiting on him until I gave up.

Its a very standard store. Every one is has the same layout, products, etc. The associates are neither well-trained nor experienced in their particular field, if they even have one. While they are professional and polite, it is clear that very few have any working knowledge of home improvement, DIY, construction, or any of the other myriad areas involved with hardware stores like Home Depot. The store itself is so large, that even finding an associate to help you is a chore and more often than not, THEY have to go find another person more knowledgeable! It takes too long. Within individual sections of the store, because it is so huge, many shelves, boxes, etc. are very unorganized, not often replenished, or missing altogether. I believe that this is a result of too few employees. They can't cover the whole store! Its not realistically possible. I am much more inclined to support local hardware stores because they are almost always more knowledgeable (therefore have a better capacity to help me), the stores are better organized, and my money stays in my hometown. However, Home Depot's inventory is huge, so I need to go every once in a while when my smaller store does not have something. That is my only reason for going to Home Depot. I would be more likely to go more often if my above complaints were addressed.

Found the product I was looking for very easy after researching on-line

Needs to be more organized and they stock selves at the wrong times othe day.

all the products were right where i thought they would be. the lumber area was in bad shape. I found what i was looking for, only after i had dug thought other products. the lumber deparment should do a better job of keeping things in place.

The store had alot of freight on the floor hard to manover.

Tried to take advantage of a "buy 1 get 1 free" promotion on a shelf, only to be told by the self-checkout cashier that the offer passed 3 days ago. However, the promotional sign on the shelf did not reflect an expiration date. The cashier fixed everything by simply removing the sign, then telling me the store would not honor the offer.

It is always a good experience when I go into the Galveston, TX store. Associates are great and go above and beyond to assist customers. And they always have what I need.

The employee John was very helpful .He helped my husband with a chain saw. Helped with removing and replacing the chain saw .and fine other items that we needed..very helpful

The experience was great, the sales asociate was very helpful

The check-out lady In the garden department is very sweet and helpful. She makes the experience a pleasure.

The helpfulness of the clerk was the deciding factor to purchase my supplies at this store compared to going to Lowes.

A couple of the isles were cluttered, and one was completely blocked, but product availability was great....,thanks to the help I got I was able to purchase the correct colors and type of paint for the job I was doing.

Being the creative director of a building and constantly having new projects, brings me to the Galveston Home Depot weekly. I am pretty familiar with the store and where everything is located. Each time I walk in, I am greeted with a smile. It seems what I need is usually in stock and if not, when I ask an associate, they tend to find what I'm looking for in back stock. I recently had to order custom blinds for the first time and decided to do it in store instead of online. Luis was the associate who helped me and he went above and beyond to make this purchase a great experience. I was a bit picky but he spent the time to make this a great experience and make sure I got exactly what I was looking for. Thank you Galveston Home Depot!

Alexandra was very helpful in helping us purchase some outdoor carpet.. without her help we probably would not have purchased any at this time.. Thanks, Alexandra in flooring for all your help.

Staff was very friendly,helpful,kind,and willing to help. Cashier was very nice and talked very open and kind,made me feel,very welcomed.Thank you!

fully stocked in the plumbing department and the cashier was suggestive and nice and the associate in the plumbing ilse was helpful

Employees are VERY helpful, knowledgeable, and friendly. Great selection and prices

Bring a lot of patience to this store and be prepared to move the inventory in the isles out of the way so you can maneuver your cart through the maze.

As I said in my earlier statement, The associate had to be found to answer my questions, and he had to be found again to answer the rest of my questions. He also tried to sell me sometime that I didn't need. Tried to explained the electrical code to me and my friend, who was a license electrician.

I'm here every weekend, at least. It's not always the brightest or best, but it's home, to me. The staff is incredibly helpful and try really hard. I have no complaints.

Really nice people that work in this store. So friendly and they look to enjoy their jobs!! One of my favorite places to shop.

Storm door not in stock Have to order . Cant wait went else where

At checkout the store associate helped me so much. I gave up on me, but she was encouraging. and worked with me until i was approved and checked me out.

Arrived at the store and found the electric scooters clean and fully charged Shopped with my senior citizen mother on the scooter for hours. Began in the garden department looking for seeding cups or seed starter kits. Learned from an associate that the seed starter kits were a featured item at the main entrance. Mom tried to un-shelf a display that was hung outside the shelving display area of the power yard tools aisle as she tried to navigate new stock left in boxes in the aisle. She went to the bathroom and found it to be clean. She received help finding a coil of rope and I shopped the garden department further for accent plants, but didn't find the plants I was looking for. We were checked out by Iris and we packed our car without help and left. Short sweet, a nice outing all in all.

every staff is knowledgeable and helpful and if they do not know or can not find items they refer you to the right person

I'm really happy to have a Home Depot close to home. Unfortunately, it's hard to get help finding stuff or finding out details about stuff. It's a great store if you already know exactly what you want, where it's located in the store, and the product is on the shelf. I wasted a lot of time today waiting for someone to help me find a ceiling fan and had to leave with only part of my list of things that I needed. Thanks to the friendly cashier who made the last part of my experience pleasant. Maybe it was just an off day.

An associate helped me find the main item I sought. Not all lengths were in stock, but I was satisfied generally with the selection. I don't like the far distance between the entry and the checkout and exit. If you park close to the entry, you have a far distance to walk after checking out and that exit. However, without large items, you can return to the entry and use it for an exit without walking farther than necessary. Important to me since I have arthritis in the knees. Garden section is great for plants & shrubs & seasonal assortments.