Reviews for General Booth #4643

I was met with the nicest staff who were patient to each of my questions. From when I walked in to when I checked out, I was super impressed with the employees at this location.

I had the privilege of be assisted by Deb in the Key Cutting area. She was extremely knowledgeable, supportive and went out of her way to ensure that my key was cut properly. Customer Service at its best. Thanks Deb

Dani is a worker in the appliance department. Excellent knowledge of what she sells, friendly, and definitely an asset to your company

I bough a swing set from store. With the help of staff I was able to get the set home intact and complete. Big thanks to RIch and the VIrginia Beach team.

Needed to buy light bulbs for our dining room. Asked for help and Elijah helped so excellent thank you so much.Its great to know the staff at our home depot is so excellent.

The staf were able to find exactly what we needed in under 5 mins with limited info.

Kindness hurts no one. The weekend managers could have been professional and not rude. NOT impressed.

Great experience at the General Booth store. We were looking for stainless fasteners to replace several sizes that had rusted at our Sandbridge home. Store employee Rich saw us struggling to match up the sizes and approached us to see what we needed. He very capably located all the right sizes. What a gem!

Kevin in door department does an outstanding job. He went the extra mile to get our measurements and to find a door that fit those measurements. He took time to explain things to us.

Gas grills are the thing now, but I still prefer charcoal, and I'm not thrilled with the Green Egg! Home Depot has charcoal grill that resembles gas grill. Thank you

Always a pleasure going into this store.

Mary was great. Very helpful

I almost s top going to this store due the previous manager who was rude and condescending. You could never find him and employees never knew where he was. He was gone and they replaced him with Heath who was perfect for this position! Always friendly with a smile and will step in to help anyone!

I had a very pleasing experience on a product and Home Depot went over and beyond to assist in the iisue. They were much more helpful than the company that should be performing warranty work. Very nice to see in this day and age. A special shout out to Alyssa.

TRIED TO BUY ON LINE AND DO AN INSTORE PICK UP. YOU WOULD THINK THAT WOULD BE AN EASY DEAL. THEY MOCKED MY NAME ON A SPEAKER CALL AND GOT MY ORDER WRONG AND I DID NOT RECIEVE ALL I ORDERED. CALLED STORE MANAGER AND GOT MORE APATHY THAN EMPATHY. CUSTOMER SERVICE WAS AWFUL.WHICH IS A SHAME ,LAST TIME I GOT PAINT AND THEY WERE VERY HELPFUL AND FRIENDLY .

Just got here, needed a few things for the house. Home Depot had the advice, product selection, and easy return policy to help us get settled. Their people are awesome - everyone in every section was knowledgeable and helpful, including the return desk as we tried out and returned a few items. Couldn't be more pleased!

Went to go find some plants for my new house.. Hopefully I can keep them alive.

Right on. it does what it said it would

Alejandro in the paint department is awesome ! He helped me with what I needed for a project.

I have been a customer of this Home Depot for five years. While the main complaint about big box stores is the difficulty finding an associate to assist you, you cannot make that complaint about this store. I have always found informed store personnel who seem happy to answer questions and help me locate items I am looking for. Having shopped big box stores for decades, I am happy to have one of the best ones in my neighborhood.

We have purchased everything from paint sprayers, brushes, home entry doors, storm doors, washer /dryers, kitchen appliances, lawn mowers, pressure washers and attachment's, water hoses, sprinklers, lawn tools indoor outdoor lighting just to name a few.

It is always a pleasure to visit my Home Depot in the General Booth area! The employees are always so helpful and courteous!

Was helped with the materials needed for my project from the selection, handling (while in the store), modifying, carting, ringing up, and loading! All with superb knowledge and etiquette! Associate (Seaton) assisted with total excellence!

Xana #11811 paused checking out until I could go get another item.

Good, friendly service

I went to Home Depot today to purchase a variety of lightbulbs and a lawnmower. I was instantly greeted by Charles in the paint department and he helped me locate 2/3 bulbs I was looking for. He then contacted Charlie from the electrical department to locate the last one. Both gentlemen were extremely kind and helpful. They also helped me with a lawn mower and made sure I was able to get it into my car safely. I have never received such great customer service. If you get the opportunity to visit the Home Depot in Va Beach, hopefully you will get the chance to meet Charles and Charlie!! Great guys who seem to genuinely love what they do!

Noah was a great help when I called the store when my on line order would not go thru.

There should be a delivery phone that someone will answer. I was charged $79 to deliver a front door and cannot ask that it be put behind the house. All the delivery form tells me it that it will be delivered to the curb. That is ridiculous.

I found a ceiling fan on clearance today and saved iver $100! Will install it tomorrow.

Winona was extremely helpful during the check out experience and helped me to further save on my purchase by quickly enrolling me in a Home Depot credit card that also had an interest free payment plan.