#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(410)238-8404

Rental Center

(410)238-8410

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6415 Petrie Way

Rosedale, MD 21237

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 510 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (510)
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Showing 1-30 of 510 reviews
Bait and switch taking advantage of a Senior
I purchased a 95% energy efficient boiler and an 87% energy efficient boiler was installed. Now no one answers my emails or returns my calls.
by
    Appliance center
    I bought 3 LG products and was excited to have them in my home. Bob M. Was a great help
    by
      • Recommended
      Thumbs down self checkout
      The self checkout is terrible.
      by
        Poor customer service
        I bought a refrigerator and asked if Can I add take away services later? It was very difficult to get that done after I was told I could. The manager was very rude and arrogant.
        by
          Was treated like a thief...
          Tried to look at Ryobi trimmer. Was locked up. Had to get someone to open. Chose to purchase and started to put in my cart, only to be told that they would have to take it to the register for me. I said forget it. If you want to stop retail theft, get rid of self checkout, hire cashiers and guards to stand at exits to stop people if anti-theft alarm goes off. Don't treat good people like criminals.
          by
            Customer Service
            I was greeted just as I entered the store. The associate asked if I needed any assistance with finding anything. I told him what I needed and he escorted me to the aisle and asked if I needed any further assistance. I said I was good and he thanked me for visiting the store and allowing him to assist me. I wasn't in the store ten minutes! Thank you Home Depot. See you next time.
            by
              • Recommended
              Excellent customer service
              James in garden is to be commended for his top tier customer service. From my initial phone call to my in store experience, James made the entire process quick and easy. Daisha at the service desk and Edward who helped load my vehicle also went above and beyond and all three of them should be recognized and rewarded for their stellar efforts. They are all a huge asset to your company.
              by
                • Recommended
                Customer service
                Bria, the cashier, was super friendly and helpful. I was using my Pro point and was having a tough time with the transaction. Bria quickly stepped in and assisted with a big smile. Great customer service... Thank you Bria !!
                by
                  • Recommended
                  HD experience
                  The Golden Ring store is a little tough driving into and out of. That is the only main down fall. The store is great outside of that.
                  by
                    • Recommended
                    Associates Make Themselves Available
                    I really appreciate the sales associates that recognized my needs and acknowledged my presence. Also when I had to make a return, Ms Heather Jones-Stokes helped me checking out the right product when I had difficulty.
                    by
                      This is the best store that i have been at
                      they balways have what i want and are very courtese
                      by
                        • Recommended
                        House clean
                        Ok store but other locations much more desirable
                        by
                          • Recommended
                          Customer Service
                          What makes a business really great is quality products at a good price coupled with excellent customer service. Home Depot is definitely getting it right.
                          by
                            • Recommended
                            Always a good experience
                            I consider this location (Rosedale # 2587) to be ‘my’ Home Depot. I live close by and even though there are three other stores within my radius, I always default to this store. The service is good and products are always available.
                            by
                              • Recommended
                              Great customer service
                              Yolanda is very nice and helpful
                              by
                                • Recommended
                                Contractor
                                I had to take this item back and it took less than 3 min to return. Extremely happy about this
                                by
                                  • Recommended
                                  TERRIBLE Customer Service…Lacks knowledge to work at PRODESK
                                  Terrible customer service. Attendant lacks the knowledge and training to work at the PRODESK. Attendant was rude and impatient. She didn’t know the difference between concrete and joint compound. Additionally, she rang up incorrect quantities of the material being purchased.
                                  by
                                    Wonderful Store To Visit!
                                    I was very pleased to pickup 2 Morton's Ice Melt containers and a new pair of 3M Thinsulate Gloves.
                                    by
                                      • Recommended
                                      Customer service
                                      Employee CJ VERY INFORMATIVE AND HELPFUL WENT ABOVE AND BEYOND
                                      by
                                        • Recommended
                                        nice store
                                        very friendly and clean store fast check out
                                        by
                                          • Recommended
                                          Great Customer Service
                                          I bought something today, and it fits properly glad I did . have no regrets.
                                          by
                                            Awesome Employees
                                            Wonderful assistance helping with a purchase of vinyl flooring for a project.
                                            by
                                              • Recommended
                                              Convenient and impressive to shop.
                                              Always a delight to shop at this store.
                                              by
                                                • Recommended
                                                Holiday sales
                                                Love the holiday sales
                                                by
                                                  • Recommended
                                                  Employees Very Nice & Helpful
                                                  Products were exactly where the web site said they would be and it was exactly what I was looking for. My first time at this HD & I thought it was a great store. Super employees.
                                                  by
                                                    • Recommended
                                                    Great service
                                                    Great service from staff in the electric department. Nick was very helpful in assisting me to make the right choice for a light ballast that I needed to purchase. He fielded another phone call while assisting me and was still focused on getting me the right part.
                                                    by
                                                      • Recommended
                                                      Great customer service
                                                      I've never had an unsatisfactory customer service experience! See you next time!
                                                      by
                                                        • Recommended
                                                        Clean and friendly environment
                                                        We went to this location to purchase a live plant, employee Jay who deserves a 10 star rating was very efficient , and helpful, knowledgeable of what to do and what items needed to take care of plant. Jay was excellent, clean store all employees at the location including cashier Lopeka was great…very friendly.
                                                        by
                                                          • Recommended
                                                          My fav Home Depot
                                                          I pass a couple hardware stores to come to this Home Depot. Megan in blinds/shades and floors is a treasure. She is so good with the materials and she can make any situation work, always making sure satisfaction is achieved. Just an amazing person to work with.
                                                          by
                                                            • Recommended
                                                            ERICA lacks the knowledge necessary to work with contractors at the PRODESK.
                                                            This was a very unpleasant experience! Erica (Rosedale/Golden Ring ProDesk) needs customer service training. She is also the least knowledgeable rep at the ProDesk. She lacks product and material knowledge essential to serving PROS at that desk.
                                                            by
                                                              Showing 1-30 of 510 reviews

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