Reviews for Golden Ring Mall #2587

The store is clean stocked and always has someone around to help with your Home Depot needs.

Lovely woman employee who helped color match my paint

great store with helpful employees

I HAD THE PLEASURE OF MEETIN PATRICK TODAY HE REALY HELPED ME WITH WHAT I NEEDED HE TOOK THE TIME TO ADDRESS ALL MY QUESTIONS, AND EVEN SHOW ME DIFFERENT PRODUCTS TO USE, HOW MUCH I WOULD HAVE TO PAY, IT WAS ALL AROUND A VERY POSITIVE EXPERIENCE WE NEED MORE CUSTOMER SERVICE LIKE THIS.

I wanted a vanity that was too large for me to handle and I had to ask for help. From the cashier to the lot attendant everyone was kind and helpful!!

I bought gorilla cement glue that is waterproof and very strong for my crafting projects. I will definitely come back to buy again.

I always find what I need. I love talking to the crew. I usually get some good tips concerning my Definitely my 'GoTo" for home improvement!

Anytime I have had to go into this particular Home Depot employees have always been extremely helpful. I go out of my way to go to this store. I know I’ll receive the help I need.

NO HELP AT ALL IN CHECKING OUT FOR PURCHASES

Karen Anderson in the kitchen remodeling department is very friendly and extremely experienced and thorough! We feel very secure in her taking care of our needs and keeping in communication with us during our upcoming remodel.

I can only repeat myself..Bev Collins appliance specialist did it all for me..I have been trying to buy a refrigerator for months..finally I have my new refrigerator right in my kitchen..people like your employees are what makes your store

Taylor was fast and efficient.

The store was clean and easily accessible.

The paint desk has horrible customer service skills in particular the associates named Rhonda Aniya Kristen and some other girl I can’t remember her name. They don’t acknowledge customers and are always on their phones and they have a nasty attitude all the time. They didn’t want to help me find a paint I was looking for and they were so rude. I give this rate based on my experience here from 06/19/2021 at or around 2pm. This isn’t the only time either that’s why I leave this review.

When I need house things, or help with solutions I always find it here.

Dawn in the paint department is SUPER.... I looked the Rustoleum item up on line to verify that it was in stock and when i arrived there was none of the gallons needed on the shelf. I asked Dawn and she quickly looked the SKU up on the phone device and then located the in the upper rack.Dawn then retrieved the large rolling ladder and retrieved the 2 cases of 4 gallons each and brought them down to me. EXCELLENT customer service for sure... Dawn is one of the reasons I come back to this store

The store is clean and the workers are very friendly and helpful.

Ryan in customer service was excellent...He was the only cashier in the returns department and was very pleasant even though he was extremely busy. During my brief time at the desk he handled numerous phone calls and fielded them to the proper departments even paging those departments on the loud speaker. Ryan is great at what he does and the poster child for outstanding customer service. Thank you, Ryan

Everyone was glad to help you and show you where the product was located. They walked us to the product we were looking for, they showed kindness, cleanlyness, excitement on their faces for helping us. I tell everyone about their great services and wonderful priceing. Thanks

I visited this store to purchase a toilet flapper in Aisle 12, Bay 5. I encountered Wayne in Aisle 12 to assist me with the purchase. I had a picture of the item on my cell phone as well as a picture from the Home Depot website. While discussing my request with Wayne, he suggested that I could use another flapper in lieu of the one I had the photos of. He convinced me to purchase the alternate flapper. However, upon removing my old flapper, the new flapper was nowhere near what I needed. Upon returning the flapper, I encountered Wayne again in Aisle 12 and he became rather arrogant and unprofessional when I confronted him about convincing me to purchase a flapper he knew was the wrong flapper. If he was having a bad day, he should not have reported to work that day.

This is my favorite Home Depot store. It has all the good stuff and is generally clean and well-staffed. Staff is helpful when you seek assistance - even if they don't know where the product is you are looking for - they will help you look! That is more than I can say for some places. My most recent visit was to the garden center - they had a great selection of flowering plants, shrubs, and vegetables as well. I wish they had someone who would come home with me and plant them!

Very pleasant employees and very friendly. Store was clean and organized

You’ve to wait for hours for somebody to come load the stuffs for you.

The store was very clean and the workers was very friendly. I drive by other HOME DEPOT stores just to come to this one.

This store is getting better, as in customer service and the employees are not so ghetto anymore

Had a good experience with the exception on one employee's rudeness.

The cashier Stacy was very friendly. And overall it was a good experience

Getting into this store from the parking lot means taking your life in your hands. From the panhandlers asking for money to the speeding cars that don't stop. The store seems overwhelmed and needs to have support for things like orders placed online. Leaving it up to Customer Support to tell me things aren't in stock while I go and find everything is really poor during these times. The White Marsh store has it much better for customer experience.

See my husband passed in 2017. This store always helps me put things together.Any project they take time. From setting Down to talk about the right tile to grout. I don't know what I would do without them.

Came in for an Auger... Left with knowledge and a smile. One of the greatest customer service experiences in a very long time.