#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(410)238-8404

Rental Center

(410)238-8410

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6415 Petrie Way

Rosedale, MD 21237

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 510 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (510)
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Showing 1-30 of 510 reviews
Very clean great experience
The store is clean stocked and always has someone around to help with your Home Depot needs.
by
    • Recommended
    Paint
    Lovely woman employee who helped color match my paint
    by
      • Recommended
      great store
      great store with helpful employees
      by
        • Recommended
        MY DAY AT HOMEDEPOT
        I HAD THE PLEASURE OF MEETIN PATRICK TODAY HE REALY HELPED ME WITH WHAT I NEEDED HE TOOK THE TIME TO ADDRESS ALL MY QUESTIONS, AND EVEN SHOW ME DIFFERENT PRODUCTS TO USE, HOW MUCH I WOULD HAVE TO PAY, IT WAS ALL AROUND A VERY POSITIVE EXPERIENCE WE NEED MORE CUSTOMER SERVICE LIKE THIS.
        by
          • Recommended
          Friendly, helpful, knowledgeable employees
          I wanted a vanity that was too large for me to handle and I had to ask for help. From the cashier to the lot attendant everyone was kind and helpful!!
          by
            • Recommended
            Great features
            I bought gorilla cement glue that is waterproof and very strong for my crafting projects. I will definitely come back to buy again.
            by
              • Recommended
              My 'GoTo' for home projects!
              I always find what I need. I love talking to the crew. I usually get some good tips concerning my Definitely my 'GoTo" for home improvement!
              by
                • Recommended
                Customer service is always great
                Anytime I have had to go into this particular Home Depot employees have always been extremely helpful. I go out of my way to go to this store. I know I’ll receive the help I need.
                by
                  • Recommended
                  BAD EXPERIENCE
                  NO HELP AT ALL IN CHECKING OUT FOR PURCHASES
                  by
                    Karen Anderson in the kitchen remodeling department is very friendly and extremely experienced an...
                    Karen Anderson in the kitchen remodeling department is very friendly and extremely experienced and thorough! We feel very secure in her taking care of our needs and keeping in communication with us during our upcoming remodel.
                    by
                    • Verified Purchase
                    • Recommended
                    I can only repeat myself..Bev Collins appliance specialist did it all for me..I have been trying ...
                    I can only repeat myself..Bev Collins appliance specialist did it all for me..I have been trying to buy a refrigerator for months..finally I have my new refrigerator right in my kitchen..people like your employees are what makes your store
                    by
                    • Verified Purchase
                    • Recommended
                    Taylor was fast and efficient.
                    Taylor was fast and efficient.
                    by
                    • Verified Purchase
                    • Recommended
                    The store was clean and easily accessible.
                    The store was clean and easily accessible.
                    by
                    • Verified Purchase
                    • Recommended
                    The paint desk has horrible customer service skills in particular the associates named Rhonda Ani...
                    The paint desk has horrible customer service skills in particular the associates named Rhonda Aniya Kristen and some other girl I can’t remember her name. They don’t acknowledge customers and are always on their phones and they have a nasty attitude all the time. They didn’t want to help me find a paint I was looking for and they were so rude. I give this rate based on my experience here from 06/19/2021 at or around 2pm. This isn’t the only time either that’s why I leave this review.
                    by
                    • Verified Purchase
                    1 found this review helpful
                    When I need house things, or help with solutions I always find it here.
                    When I need house things, or help with solutions I always find it here.
                    by
                    • Verified Purchase
                    • Recommended
                    Dawn in the paint department is SUPER.... I looked the Rustoleum item up on line to verify that i...
                    Dawn in the paint department is SUPER.... I looked the Rustoleum item up on line to verify that it was in stock and when i arrived there was none of the gallons needed on the shelf. I asked Dawn and she quickly looked the SKU up on the phone device and then located the in the upper rack.Dawn then retrieved the large rolling ladder and retrieved the 2 cases of 4 gallons each and brought them down to me. EXCELLENT customer service for sure... Dawn is one of the reasons I come back to this store
                    by
                    • Verified Purchase
                    • Recommended
                    The store is clean and the workers are very friendly and helpful.
                    The store is clean and the workers are very friendly and helpful.
                    by
                    • Verified Purchase
                    • Recommended
                    Ryan in customer service was excellent...He was the only cashier in the returns department and wa...
                    Ryan in customer service was excellent...He was the only cashier in the returns department and was very pleasant even though he was extremely busy. During my brief time at the desk he handled numerous phone calls and fielded them to the proper departments even paging those departments on the loud speaker. Ryan is great at what he does and the poster child for outstanding customer service. Thank you, Ryan
                    by
                    • Verified Purchase
                    • Recommended
                    Everyone was glad to help you and show you where the product was located. They walked us to the ...
                    Everyone was glad to help you and show you where the product was located. They walked us to the product we were looking for, they showed kindness, cleanlyness, excitement on their faces for helping us. I tell everyone about their great services and wonderful priceing. Thanks
                    by
                    • Verified Purchase
                    • Recommended
                    I visited this store to purchase a toilet flapper in Aisle 12, Bay 5. I encountered Wayne in Ais...
                    I visited this store to purchase a toilet flapper in Aisle 12, Bay 5. I encountered Wayne in Aisle 12 to assist me with the purchase. I had a picture of the item on my cell phone as well as a picture from the Home Depot website. While discussing my request with Wayne, he suggested that I could use another flapper in lieu of the one I had the photos of. He convinced me to purchase the alternate flapper. However, upon removing my old flapper, the new flapper was nowhere near what I needed. Upon returning the flapper, I encountered Wayne again in Aisle 12 and he became rather arrogant and unprofessional when I confronted him about convincing me to purchase a flapper he knew was the wrong flapper. If he was having a bad day, he should not have reported to work that day.
                    by
                    • Verified Purchase
                    This is my favorite Home Depot store. It has all the good stuff and is generally clean and well-...
                    This is my favorite Home Depot store. It has all the good stuff and is generally clean and well-staffed. Staff is helpful when you seek assistance - even if they don't know where the product is you are looking for - they will help you look! That is more than I can say for some places. My most recent visit was to the garden center - they had a great selection of flowering plants, shrubs, and vegetables as well. I wish they had someone who would come home with me and plant them!
                    by
                    • Verified Purchase
                    • Recommended
                    Very pleasant employees and very friendly. Store was clean and organized
                    Very pleasant employees and very friendly. Store was clean and organized
                    by
                    • Verified Purchase
                    • Recommended
                    You’ve to wait for hours for somebody to come load the stuffs for you.
                    You’ve to wait for hours for somebody to come load the stuffs for you.
                    by
                    • Verified Purchase
                    The store was very clean and the workers was very friendly. I drive by other HOME DEPOT stores ju...
                    The store was very clean and the workers was very friendly. I drive by other HOME DEPOT stores just to come to this one.
                    by
                    • Verified Purchase
                    • Recommended
                    This store is getting better, as in customer service and the employees are not so ghetto anymore
                    This store is getting better, as in customer service and the employees are not so ghetto anymore
                    by
                    • Verified Purchase
                    Had a good experience with the exception on one employee's rudeness.
                    Had a good experience with the exception on one employee's rudeness.
                    by
                    • Verified Purchase
                    • Recommended
                    The cashier Stacy was very friendly. And overall it was a good experience
                    The cashier Stacy was very friendly. And overall it was a good experience
                    by
                    • Verified Purchase
                    • Recommended
                    Getting into this store from the parking lot means taking your life in your hands. From the panha...
                    Getting into this store from the parking lot means taking your life in your hands. From the panhandlers asking for money to the speeding cars that don't stop. The store seems overwhelmed and needs to have support for things like orders placed online. Leaving it up to Customer Support to tell me things aren't in stock while I go and find everything is really poor during these times. The White Marsh store has it much better for customer experience.
                    by
                    • Verified Purchase
                    See my husband passed in 2017. This store always helps me put things together.Any project they ta...
                    See my husband passed in 2017. This store always helps me put things together.Any project they take time. From setting Down to talk about the right tile to grout. I don't know what I would do without them.
                    by
                    • Verified Purchase
                    • Recommended
                    Came in for an Auger... Left with knowledge and a smile. One of the greatest customer service exp...
                    Came in for an Auger... Left with knowledge and a smile. One of the greatest customer service experiences in a very long time.
                    by
                    • Verified Purchase
                    • Recommended
                    Showing 1-30 of 510 reviews

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