#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(920)997-4402

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

653 N Westhill Blvd

Grand Chute, WI 54914

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 600 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (600)
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Showing 1-30 of 600 reviews
Helpful & Couteous
Last spring I bought a lawn tractor & received excellent service. This year I bought a ladder & was pleasantly surprised to receive the same kind assistance.
by
    • Recommended
    Very friendly staff!
    We have been wanting to redo the carpet in our house for awhile now and you guys have been an amazing help throughout the entire process! Thank you so much
    by
      • Recommended
      You'd think that they would want customers
      Poor quality of lumber. Unless, I guess, I want throw away 2/3rds of the boards I buy. Add in employees who ignore you and/or get outright angry when they actually have to do some work.
      by
        Best Customer Service!
        Brooke at the service desk is extremely helpful and makes me feel like a valued customer.
        by
          • Recommended
          Great customer service
          I went to Home Depot today and the cashier is so helpful and polite and makes trip worth it to be treated nicely. Thank you Jeri.
          by
            • Recommended
            Friendly employees
            Very friendly staff. Could use more staff on the floor at times but in all a great place to shop
            by
              • Recommended
              Service that surpasses
              During a whole-house remodel, there are bound to be some returns and we've had a few. In this instance, our contractor had installed two medicine cabinets that we bought online and they didn't work out. We feared that returning them with no packaging and NO ORDER NUMBER would be difficult and, at first, it was. My visit to the service desk was met originally by the kind of confusion we feared but, our fears were soon put to rest. Jeff stepped in - and stepped up - made a call and got it done in just a couple of minutes. Knowing that the level of service matches or exceeds the quality of the products at Home Depot is one of the main reasons we continue to shop there.
              by
                • Recommended
                Great staff!
                I dealt with 3 different paint department staff, they all went out of there way to help me get what I needed for my craft room.
                by
                  • Recommended
                  OUTTA THE PARK
                  I stopped in with little time to make my purchase, Mike at the pro desk and Kathy at the register helped me quickly locate everything I needed, found ways to save me time and money. I was able to get in, get what I needed and get out and back to the job site. AAA+ kind and professional customer service. Thank you!!! Jim
                  by
                    • Recommended
                    New Carpet
                    Alyssa L and Ryan G were very knowledgeable and expedited the process of getting new carpet installed in our home very well. Love that the install is free if over $500 is spent in materials.
                    by
                      • Recommended
                      Great help with stove and refrigerator!
                      We went in all set to order a specific stove and refrigerator, but the manufacturer did not have any left in stock. Our salesperson was very helpful and patient with us as we decided on what we would order instead. I would go back again for sure!
                      by
                        • Recommended
                        Helpful Staff
                        Looking for Milwaukee M12 Combo Kit. Not in stock, having shipped to me home N/C
                        by
                          Could be better
                          Store employees are helpful. Delivery service sucks. Should allow dogs, would go there more often, but go to the hardware stores that allow dogs more.
                          by
                            Great customer service
                            I ordered window blinds and the person who waited on me was very friendly and professional. She went out of her way to make sure the order was correct for what I needed. I would definitely order from Home Depot in the future
                            by
                              • Recommended
                              i love the cart boy
                              i love the flowers and trees
                              by
                                • Recommended
                                Great customer service given while purchasing Luxury Vinyl Plank flooring
                                We bought some Luxury Vinyl Plank flooring and it looks great in our rental property. Installation went well.
                                by
                                  • Recommended
                                  Amazing Sales Associate
                                  We purchased a great deal of flooring and after going to 3 other competitors, it was Home Depot that won us over. The selection is better than anywhere else. But the real reason that the experience was so awesome was our flooring specialist, Susan Potratz. There are not many people in the sales industry that are that kind and so helpful. She is the reason we will come back again and again. Thank you Susan, you are the best.
                                  by
                                    • Recommended
                                    No help
                                    No help available even after they were paged.
                                    by
                                      Home Appliance Department is awesome!
                                      We bought a Kitchen Appliance package and received tremendous customer service and the employees went above and beyond to meet all of our needs! I would highly recommend checking out Home Depot If you are in the market for new appliances!
                                      by
                                        • Recommended
                                        Great customer service and products/promotions
                                        The store is always presentable, employees are always helpful and welcoming. Good products to choose from as well as awesome promotions all the time
                                        by
                                          • Recommended
                                          Excellent employees, especially a lovely lady named Nan!
                                          Nan noticed that we needed help finding merchandise. She had to retrieve the item in a spot very high up for our shower part. She also helped us find a vanity! She was extremely helpful and understanding!
                                          by
                                            • Recommended
                                            No Checkouts
                                            They do not have any staffed checkouts. Everything is selfcheckout but they have employees standing around to make sure you don't miss anything in your cart.
                                            by
                                              Employee Tresline
                                              If you can get Tresline to help you, you will have a 5 star experience! No joke. Strong, helpful, courteous, caring! She really made me feel special.
                                              by
                                                • Recommended
                                                salesman, Chris Cornell
                                                our salesman was very helpful, even though he a flooring specialist, we were buying doors and he was very helpful and knowledgeable.
                                                by
                                                  • Recommended
                                                  Alyssa L and Ezra great employees of the Grand Chute Home Depot
                                                  From the selection of products and employees helpfulness this store is the best at both.
                                                  by
                                                    • Recommended
                                                    Very friendly and helpful
                                                    Everyone was extremely helpful and friendly, even with being shorthanded.
                                                    by
                                                      • Recommended
                                                      Great customer service!
                                                      Today we picked out blinds for our new home and had the greatest experience working with A worker named Susan! She was fast working, friendly and made it a great experience! Thank you so much!
                                                      by
                                                        • Recommended
                                                        Satisfied!
                                                        Found what I was looking for and going back for 1 more of the same. A light for two rooms. Customer service was enjoyable, always nice to meet friendly people.
                                                        by
                                                          • Recommended
                                                          Kristin was friendly and pleasant
                                                          by
                                                            • Recommended
                                                            Amazing every time
                                                            Everytime I go to this store the employees are absolutely amazing, friendly, and professional. I always leave with what I need and more confident about the repairs I’m doing.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 600 reviews

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