Reviews for Grand Parkway #6561

store is moving to total self check out stations. No accommodation for people who wish to interact with real cashiers, opening door for small independent hardware stores to gain my business

The store is well stocked and most employees are EXTREMELY HELPFUL, This was all rendered moot by an extremely RUDE cashier who thought it was acceptable to shout at me and then blatantly lied to me when I asked her to direct me to order pickup. I found her behavior appalling. When I enquired I was told her behavior well known to management, Amazing. I have refrained from mentioning her name showing her the courtesy she did not show me.

Cashiers outside in the garden department were both very sweet and although it was clearly busy, the line I was in with the short girl with glasses got us through the lines rather expediantly. Plus, when I got up there she was extremely pleasant and nice to speak with.

The store is frequently out of the things I shop for. This means either I go some place else or come back later.

Crismeld exceeded expectations, exceeded superior product knowledge, knew all the guests by name, went 'above and beyond' to exceed our guest experience and delivered exceptional service. The rest of the team is awesome including Marien and the store is always clean and organized. AND always has stock that is organized! By the way...CRISMELD IS AWESOME! She treats you the way you are supposed to be treated at a Home Depot. KUDOS to management for hiring exceptional associates and I cannot stop talking about how unbeliavably awesome Crismeld was!!! THANKS CRISMELD!!!!

Associates are always ready to assist upon entering the store from gardening to lumbar.

Your associates are friendly. We were very impressed by your employer, James Vandemark! He was dedicated on sizing boards for his costumers. The board we purchased was so heavy that my husband could not handle by himself. James did more than our expectation. We were touched by his working spirit, not only working diligently on sizing board, but also trying hard to carry the board for us. The board his sized fits perfectly for our needs. Great job, James Vandemark! Great store, Homedopt! We also thanks Roger Feranadez for kindly helping us to delivery the board to our van. Overall, we would like to recommend this store to my friends and other costumers!

Mr. Greg is very nice and help the people to find quick everything that they need , store is clean and organize , Thanks everybody

Helpful staff, clean store, well well organized.

Always a pleasure to shop here. The staff are always very friendly and very helpful. I highly recommend this store.

I have been to this store several times. Each time the store is clean, products are always available and associates are always willing to help. I had an associate from one department go out of his way, to assist me in reaching an item from the over stock shelf. Plants always look healthy too. If you have any questions about paint there is always someone there to assist you.

Christine at customer service is always Helpful she provides excellent customer service with accurate information and good recommendations, we always shop at this location its convenient and always find the product available here, compare to other home improvement stores Home depot is the best!!

excellent customer service, they always willing to help you out with our needs

Outstanding customer service and friendly people always makes me want to shop there. This place exudes both for me!

Store was in great shape! Only had one problem with one associate but other than that I had a great experience with the store.

The nursery and plants for this year have been great! The store was very clean.

Excellent store. Always carries the right things for the right season. Also, fantastic staff!! Always have time to help ... even when crowded. Love shopping here ...

Wonderful service !! Store is clean Employees are courteous and professional

Going in the evening seemed to be the key; there were several employees available to help. We were greeted at the door and directed to the aisles we needed by Jeremy Woodard. He was also the cashier, very friendly and helpful. We have not always gotten this good service here in the past.

I can always find what I need and the store clerks are the best!

Clean store and associates are friendly and professional

I was pleased with my visit to the store. I entered and picked out the things I needed and proceeded to the checkout. The cashier, who had "coach" on her apron, was very pleasant and efficient. I saw her handle a total of four people including myself and she was equally professional and friendly to each one.

Employee are kind and friendly store was clean , I recommended to the people

I've 2 trips this week to The Home Depot and have two great employees, Juan and Umija, help with my projects.

The store is neat and well kept. It has varieties of products in good quantity

Some of the cashier intentionally did not put item into my cart, all item are put together. why so lazy, or not willing to do that? as I refuse a protection plan or just have this attitude? I do not think it is forgotten. all items are on table, so obvious

Very busy but friendly store with plenty of sales personnel who are in most cases very knowledgeable. Good location just off 99 and Fry Rd.

Very friendly store and easy to check outs. Spacious packing lots too

The store always have some one to help without searching for some one.

Karem W. works in Pro Services, she is very incompetent and rude! She needs to be fired. I will never deal with her again!!