#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(541)226-0117

Rental Center

(541)226-0115

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

111 Northeast Mill Street

Grants Pass, OR 97526

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 880 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (880)
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Showing 1-30 of 880 reviews
Stress free shopping with great customer service.
I had a long list and not looking forward to shopping. I asked Shawn L for help and he made the shopping totally stress free and we knocked out my list fast.
by
    • Recommended
    #1 Store
    By far the best Home Depot I have ever been too. If you want to feel like you and your project matter then this is the store for you.
    by
      • Recommended
      Amazing Customer Service
      Trina, Karla, Stephen, Frank & Naomi went above and beyond to help my family and I at this branch. We have made many purchases here over the past few years and have found it to be one of the best facilities in Southern Oregon. People like these employees put the ‘home’ in “Home Depot!”
      by
        • Recommended
        Good prices and friendly staff.
        I buy a lot of products from Grants Pass Home Depot they’ve always been fair and they are willing to make things right if a product broke.
        by
          • Recommended
          No engines in the rain
          I didnt want to buy a log splitter that had been sitting out in the rains so they sold me a brand new isplitter that haddent been outside
          by
            • Recommended
            Great store. Great employees.
            The people at this location are super helpful and most of the time I can easily find someone to help. Most items are in stock and if not will be there or at my house in a day.
            by
              • Recommended
              Grants Pass
              I love my local Grants Pass store.
              by
                • Recommended
                Terrible Experiences (Plural)
                Kitchen remodel design took three months ... unacceptable. By then the cabinetry I wanted was on back order and/or unavailable. Bath remodel with Jacuzzi-brand jetted tub - delivery was delayed by 2 weeks and put the entire project back 6 weeks due to contractor having penciled me in for a date certain and then had to accommodate the tub delay by delaying my project. Color # for Behr paint online not available in-store resulting in one hour delay to place order. My customer/account info got mixed up and another hour wasted until the customer service desk could fix it.
                by
                  Deckmate III Red 2 1/2 inch screws
                  I love these screws because they grab right away and go in fast...
                  by
                    • Recommended
                    Frendly and helpful Home Depot employees
                    needed help at the Grants Pass Home Depot in the hardware dept. Very frendly and helpful employees.
                    by
                      • Recommended
                      Customer Service
                      I have been shopping at this store forever and just recently it seams like customer service is not nearly as important as it used to be. Its like there working for a check and dbug them. them.
                      by
                        • Recommended
                        Had a wonderful experience
                        Enjoyed the employee help charlie
                        by
                          • Recommended
                          Making veteran's jump through hoops now!
                          I like the store and the products...but we could not get our normal veteran's discount as the recently changed the rule. I specifically took the veteran's information in to DMV to be able to get the veteran's symbol on my driver's license so I could use that to get my discounts. Home Depot no longer will accept that. I now have to give THEM all the info I already gave to DVM. I see NO need in showing them this info too. They should accept the DMV veteran's ID
                          by
                            • Recommended
                            Home Depot stopped violent customer s and protect victims
                            We were attacked verbally and physically confronted in parking lot by male white in 60s with marine corps tattoos and red didgr ram newer truck. Staff stepped in to de escalate it and protected us during shopping. Thank you. A dangerous situation became safe. They care here
                            by
                              • Recommended
                              2 found this review helpful
                              At last, in store support.
                              I avoid big box home stores like the plague simply because I am a senior, a widow, and rarely, if ever, get the assistance I need. I usually leave before I have completed my list. Kudos to this store for stepping up their customer service. This visit was, dare I say it?, a very pleasant experience. I was done in record time and out the door with a completed list.
                              by
                                • Recommended
                                1 found this review helpful
                                General observation
                                Empoyies are very considerate and helpfull
                                by
                                  • Recommended
                                  Excellent Customer Service and decent Prices Overall
                                  We visit this Grants Pass store on a regular basis and appreciate the great customer service and, usually, decent prices on most items sold. Many times our cahiers are friendly and positive. And we have had times when we have returned items in Customer Service and the employees there were also very helpful and resolved our product issues/returns in a timely and professional manner. Thank you! :)
                                  by
                                    1 found this review helpful
                                    Home Depot rocks!
                                    I haven't had one bad experience with they Grants Pass Home depot. every employee is always willing to help. they are all so sweet
                                    by
                                      • Recommended
                                      Grants Pass HD
                                      Ive been here in Grants Pass for around 5 months. I am here for medical reasons. I am a 100% Disabled Veteran and very much appreciate the parking signs for Purpleheart and Disabled Veterans at this location. Fairbanks, Ak. last year did not offer these parking signs.
                                      by
                                        • Recommended
                                        Great Help
                                        When I needed flowers was explained best for my area as well as hardware etc.
                                        by
                                          • Recommended
                                          Smooth & Quick
                                          I was dreading having to pick up 30 bags of soil and loading it, It took me two trips, but Scott loaded my truck both times and really made the process of getting from point A to point B and back with all those bags smooth
                                          by
                                            • Recommended
                                            1 found this review helpful
                                            SHOPPING HOME DEPOT
                                            I'M PUTTING A FLOOR DOWN IN A CABIN. THE EMPLOYEES AT HOME DEPOT ARE HELPFUL AND KNOWLEDGABLE ON PRODUCT SELECTION. I NEED THE HELP. THANKYOU
                                            by
                                              • Recommended
                                              Smiling faces and well stocked shelves.
                                              Today my man and I stopped at 4034 for lumber, paint and some garden stuff, and I was quite happy with the clean, well stocked store and friendly faces, especially Cindy in Garden and Head Cashier Annie, who is forever smiling and delightful.
                                              by
                                                • Recommended
                                                1 found this review helpful
                                                Great store in
                                                I've been to Phoenix Home Depot but employees at Grants Pass Home Depot are much experienced and friendly. I live in Grants Pass and Home Depot in Grants Pass is a pride and joy store in town I can be proud of. Thank you!
                                                by
                                                  • Recommended
                                                  1 found this review helpful
                                                  Excellent service
                                                  Our local Home Depot has great customer service!! I just wish they still carried the EGO electric power tools.
                                                  by
                                                    • Recommended
                                                    Almost always find what we are looking for.
                                                    We bought microwave, Kitchen Aid, really like it! And dish washer with handle in front and other features, great purchase.
                                                    by
                                                      • Recommended
                                                      Wounded Veteran Parking
                                                      This store provides a few parking spaces near the front doors that are reserved for combat-wounded veterans. Having this courtesy makes me feel special and appreciated.
                                                      by
                                                        • Recommended
                                                        1 found this review helpful
                                                        Water Heater Installation Was a Great Experience
                                                        I bought the water heater on line in the evening hours and clicked on installation information. Within a few minutes Gerry from "Purist Plumbing contacted me. His partner, Christian Beck, performed the install and we could not be more pleased. He was very conscientious about our needs and was consummately professional in his skill and knowledge about the process. He is the gold standard of installers.
                                                        by
                                                          • Recommended
                                                          Nice place
                                                          Great store, great staff.
                                                          by
                                                            • Recommended
                                                            Rude worker
                                                            Curtis At pro Desk is extremely rude and arrogant. I will not be doing my pro business at this pro desk . Store is extremely cluttered
                                                            by
                                                              Showing 1-30 of 880 reviews

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                                                              Pro Service Desk

                                                              (541)512-3262

                                                              Mon-Tue: 6:00am - 9:00pm

                                                              Wed: 6:00am - 6:00pm

                                                              Thu: 9:00am - 8:00pm

                                                              Fri: 6:00am - 9:00pm

                                                              Sat: 6:00am - 9:00pm

                                                              Sun: 7:00am - 8:00pm