#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(585)621-0400

Rental Center

(585)621-0420

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1250 West Ridge Rd

Greece, NY 14615

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 488 reviews
86%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (488)
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Showing 1-30 of 488 reviews
bought a snowblower 13 months ago, plus an extended warranty (3years), it wouldn't start, brough...
bought a snowblower 13 months ago, plus an extended warranty (3years), it wouldn't start, brought it in 2 weeks ago. It cost me $20.47. Then they call me an insult me. Then we pick it up today and it cost an additional $20.00. Get it home, put gas in it and it leaks gas and won't start. Ridiculous. Not to mention the guy was very rude when we picked it up. I call to see what they fixed and the guy said "I don't know what you are talking about" . I am furious.
by
  • Verified Purchase
1 found this review helpful
Excellent service all around!Thank you!
Excellent service all around!Thank you!
by
  • Verified Purchase
  • Recommended
Employees were friendly and helpful. I shop there all the time and find everyone so friendly.
Employees were friendly and helpful. I shop there all the time and find everyone so friendly.
by
  • Verified Purchase
  • Recommended
Cashier Nicole was super today she made me keys and she did it while being friendly and polite. O...
Cashier Nicole was super today she made me keys and she did it while being friendly and polite. One thing i notice she wants to help she wants to be there she loves her job.
by
  • Verified Purchase
  • Recommended
Great
Great
by
  • Verified Purchase
Never have a problem when I go other than people in the lot that's always ina hurry ! (Mostly con...
Never have a problem when I go other than people in the lot that's always ina hurry ! (Mostly contractors) but I'm very pleased with staff !
by
  • Verified Purchase
  • Recommended
The store was filled with wonderful, efficient, smiling staff. I can always find whatever I need ...
The store was filled with wonderful, efficient, smiling staff. I can always find whatever I need at this store.
by
  • Verified Purchase
  • Recommended
Employees are always friendly and helpful!!
Employees are always friendly and helpful!!
by
  • Verified Purchase
  • Recommended
very clean and organized ,friendly employees.
very clean and organized ,friendly employees.
by
  • Verified Purchase
Products I needed were in stock and I did not require assistance from an associate. The store is ...
Products I needed were in stock and I did not require assistance from an associate. The store is and has been very well lighted, clean and organized. Over the past five years this location has made significant improvements in organization, cleanliness and assistance from store associates. Thank you!!
by
  • Verified Purchase
  • Recommended
Normally I love this store. The associates are attentive and friendly. That is why I keep comin...
Normally I love this store. The associates are attentive and friendly. That is why I keep coming back. Today must have been an "off day" as no one greeted me or offered assistance. That is not the norm however. Knowing this, I will continue to shop here.
by
  • Verified Purchase
  • Recommended
I wanted to give them a two and a half star 4 there assistance customer service is not the best t...
I wanted to give them a two and a half star 4 there assistance customer service is not the best there's only 3 people at customer service and only one helps you why the other one sit around doing nothing except for talking with other employees about unrelated subjects of work I would like to see the supervisors and everybody at the pro desk more focused on their work than what they did last night leave your home life at home and put on your work boots and put on your work face leave your home problems at home and when you're at work do nothing but focus on your work is what they need to work on I sat at the customer service desk with one person front of me three people at the customer service why two of them are sitting talking nothing related to work a half hour to wait for one guy only one out of the three were working so if it was possible I would give them a two and a half star but seeing that it's not I have to give them a 3-star so don't be fooled overall two and a half Stars
by
  • Verified Purchase
Outstanding product knowledge, patient and professional customer service in the "Home Services" d...
Outstanding product knowledge, patient and professional customer service in the "Home Services" department.
by
  • Verified Purchase
  • Recommended
Great shopping experience, simple, quick and easy.....
Great shopping experience, simple, quick and easy.....
by
  • Verified Purchase
  • Recommended
Good job HD!!!!!
The Home Depot in Greece New York was extremely clean and the prices are very very affordable. The employees were not only knowledge ball but were eager to help and very efficient. I will be back
by
    I like this store always someone to help you
    I like this store always someone to help you
    by
    • Verified Purchase
    • Recommended
    MY OVERALL EXPERIENCE TODAY WAS GREAT.
    MY OVERALL EXPERIENCE TODAY WAS GREAT.
    by
    • Verified Purchase
    • Recommended
    I found this store to be clean and well stocked with friendly, helpful employees. I recommend it.
    I found this store to be clean and well stocked with friendly, helpful employees. I recommend it.
    by
    • Verified Purchase
    • Recommended
    Except for some visiting children that wer making great noise, everything else was OK.
    Except for some visiting children that wer making great noise, everything else was OK.
    by
    • Verified Purchase
    • Recommended
    Always someone on hand to answer questions and direct you to where you need to go! Friendly,clean...
    Always someone on hand to answer questions and direct you to where you need to go! Friendly,clean store too.
    by
    • Verified Purchase
    • Recommended
    This store is always willing to help when I ask. great employees
    This store is always willing to help when I ask. great employees
    by
    • Verified Purchase
    • Recommended
    One of the better loctions in the rochester area. always had what i ways looking for when i went ...
    One of the better loctions in the rochester area. always had what i ways looking for when i went there. staff was always courtious and provided they wheren't new hires knowlagable about their departments. store was kept as clean as one would expect a ware house store to be. i would deffinetly return if i where in the area.
    by
    • Verified Purchase
    • Recommended
    Great Customer Oriented Home Depot Location
    I thoroughly enjoy coming to this location of Home Depot due to always having confidence from previous viaits that if I need assistance, the employees are eager and very willing to help. They always have a good stock of all items. The store is always neat and the checkout cashiers are always courteous, friendly and professional.
    by
      • Recommended
      good
      good
      by
      • Verified Purchase
      • Recommended
      This store is closest to my home and the one I prefer to use when in Rochester. The people on ...
      This store is closest to my home and the one I prefer to use when in Rochester. The people on the floor are quite friendly and helpful. The store is always neat and clean. We winter in Arizona and I just wanted to comment. In Arizona the associates who greets you usually walks you to the isle and points out what you are looking for. Being a woman who does not know many products etc. this really helps, This is probably unusual but I do tell people about it. It does make that store stand out above others.
      by
      • Verified Purchase
      • Recommended
      Cashier
      Know the price of the of the product you are buying. The cashier put in a code of a higher price instead of scanning the product. After another employee verified the correct price, she threw my money on the counter. I will never shop there again and I don't recommend this store
      by
        DIY friendly
        Great place to go and get advice and help on diy projects!' Staff is super friendly and knowledgeable......!
        by
          • Recommended
          The store is always clean and employees are in abundance for any help you need finding something ...
          The store is always clean and employees are in abundance for any help you need finding something or explaining about a product
          by
          • Verified Purchase
          • Recommended
          I all ways enjoy shopping here.
          I all ways enjoy shopping here.
          by
          • Verified Purchase
          • Recommended
          The team in the Windows and Doors department are outstanding.
          The team in the Windows and Doors department are outstanding.
          by
          • Verified Purchase
          • Recommended
          Showing 1-30 of 488 reviews

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