#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(413)587-7812

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

350 Russell Street

Hadley, MA 01035

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 402 reviews
95%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (402)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 402 reviews
GREAT SHOPPING EXPERIENCE!
Loved how friendly & helpful all the employees were. Very willing to answer questions & also helped me find things. A really, really positive shopping experience. :)
by
    • Recommended
    To be this helpful is a crime!
    I would like to thank the entire staff, manager sorry I never got your name! But also Jordan from paints for helping me make a Birthday card for my mother! They didn’t have a section so she took the time to actually make one!!! You guys are truly wonderful thank you for a great shopping experience!
    by
      • Recommended
      Great people
      My experience with Laurette and Connor was very pleasant and enjoyable. Very helpful, knowledgeable and it shows that they care for my bathroom shopping.
      by
        • Recommended
        Excellent customer service!
        The Hadley Home Depot has very helpful customer service and sales help.
        by
          • Recommended
          Great place
          Its easy to find things and if I cant there is always someone around that is willing to help me find what I need.
          by
            • Recommended
            Great store and staff!
            I have been building one of your 12X8 sheds with my mom and sisters the past couple of weeks. I have been going to the enfield Home Depot because it’s closer to my mom’s house, but comparing the two stores, wow… your store is superior. The staff really knows their stuff and are willing to help! Darren found some decking screws for me to use on the floor of my shed and I noticed they were quite expensive and was going to resort back to nails. But darren found me a clearance item that I was able to afford and I couldn’t be happier! Jeff also assisted me with a few items I needed as well. Upon checkout, Wanda was very polite and sweet as well. Keep up the great work and motivating your staff. it shows :)
            by
              • Recommended
              Home Depot
              Awesome store.....Love everything about it... We just bought our first home so weve being visiting a lot....
              by
                • Recommended
                Does not have Apple Pay or any other wireless payment method
                Seriously every other store has wireless payment methods. Except for Home Depot.
                by
                  Great staff!
                  Darren was very helpful and helped me find all the stuff I needed for my project.
                  by
                    • Recommended
                    Craig and Loretta helped me find a toilet, vanity and faucet I needed .
                    Craig and Loretta helped me find a toilet, vanity and faucet I needed .
                    by
                    • Verified Purchase
                    • Recommended
                    The location is convenient to my home and always well stocked. While not always able to find eve...
                    The location is convenient to my home and always well stocked. While not always able to find every little thing I have needed on trips there, that is rare. Over the years, I have found each and every employee friendly and extremely helpful and willing to assist in any way. Highly recommend this store.
                    by
                    • Verified Purchase
                    • Recommended
                    The staff is always so helpful and friendly. A shout out to Diarmuid for helping me purchase some...
                    The staff is always so helpful and friendly. A shout out to Diarmuid for helping me purchase some fantastic patio furniture and to Lauretta for helping me out of a mid-project paint dilemma. Thank you!
                    by
                    • Verified Purchase
                    • Recommended
                    Darren helped me find plumbing fittings for my sprinkler project. He was super helpful and I’m g...
                    Darren helped me find plumbing fittings for my sprinkler project. He was super helpful and I’m glad he assisted me
                    by
                    • Verified Purchase
                    • Recommended
                    Clean store with friendly employees. Easy to find items as it is organized. Plenty of inventory a...
                    Clean store with friendly employees. Easy to find items as it is organized. Plenty of inventory as well. Recommended!
                    by
                    • Verified Purchase
                    • Recommended
                    Overall excellent experience
                    Overall excellent experience
                    by
                    • Verified Purchase
                    • Recommended
                    Customer service is AMAZING. I needed assistance to find certain items because I don't shop at ...
                    Customer service is AMAZING. I needed assistance to find certain items because I don't shop at this location (I'm from Connecticut). Assistance was provided to me with respect and smiles. This location is beautiful and clean. I'll definitely shop here again.
                    by
                    • Verified Purchase
                    • Recommended
                    Great customer service, all employees are willing to help no matter what department I shop!
                    Great customer service, all employees are willing to help no matter what department I shop!
                    by
                    • Verified Purchase
                    • Recommended
                    The employees in the store are fantastic. They go out of their way to help you find something or ...
                    The employees in the store are fantastic. They go out of their way to help you find something or to educate you on what you need and what works best for your project.
                    by
                    • Verified Purchase
                    • Recommended
                    Clean store with friendly staff.
                    Clean store with friendly staff.
                    by
                    • Verified Purchase
                    • Recommended
                    HD needs to train your people on the PRO desk..When they cant even look up pricing on a simple co...
                    HD needs to train your people on the PRO desk..When they cant even look up pricing on a simple common board, i.e. 1x3x10, along with eight others, and tell the customer to go look up the sku numbers so they can write you up, thenHD has finally reached the tipping point..Either train these folks properly or get rid of them.. your business is suffering because of it.
                    by
                    • Verified Purchase
                    Associates are friendly, helpful and very knowledgeable. Follow-through on special orders goes w...
                    Associates are friendly, helpful and very knowledgeable. Follow-through on special orders goes way beyond expectations. Cannot say enough of this store.
                    by
                    • Verified Purchase
                    • Recommended
                    Every time I visit, I am treated like the best customer the store has ever had! I was well assist...
                    Every time I visit, I am treated like the best customer the store has ever had! I was well assisted with my shopping needs! Came in looking for blinds, found the best customer service in town and blinds!
                    by
                    • Verified Purchase
                    • Recommended
                    The employees in this store are very helpful and spent the time with us to get the right product.
                    The employees in this store are very helpful and spent the time with us to get the right product.
                    by
                    • Verified Purchase
                    • Recommended
                    The store had what I needed in stock. Everything was organized and easy to find. The cashier Paul...
                    The store had what I needed in stock. Everything was organized and easy to find. The cashier Paula was very friendly and courteous at checkout.
                    by
                    • Verified Purchase
                    • Recommended
                    I came from Holyoke hoping to find a floor lamp for my new bedroom and I went to 3 different reta...
                    I came from Holyoke hoping to find a floor lamp for my new bedroom and I went to 3 different retails stores and found no luck on a floor lamp. My last resort was Home Depot. I found my way to the electrical aisle and was immediately greeted by Matt. Matt was nice enough to help me look for a floor lamp even showed the different types of LED lights and even this new Google Nano Leaf (will be saving money for that one!!) Matt from Electrical helped me find the perfect lamp and even the right light bulb. THANK YOU MATT FROM ELECTRIC!!! You made my visit easier!
                    by
                    • Verified Purchase
                    • Recommended
                    I may have hit a slow time, Sunday morning, but they were very quick to bring out the sheetrock I...
                    I may have hit a slow time, Sunday morning, but they were very quick to bring out the sheetrock I purchased (50 sheets) as well as help load it into 2 pick up trucks. Nice pleasant guys, checkout clerk was also very pleasant. Also did a return, fastest I've ever done, also pleasant.
                    by
                    • Verified Purchase
                    • Recommended
                    The store is less crowded than other HDs in the area, so feels safer to be there. Employees are ...
                    The store is less crowded than other HDs in the area, so feels safer to be there. Employees are available and very helpful.
                    by
                    • Verified Purchase
                    • Recommended
                    Very friendly and helpful customer service in the paint department. Lauretta was very patient wit...
                    Very friendly and helpful customer service in the paint department. Lauretta was very patient with all my questions, and helped me choose the right products to get the look I wanted in the final product. She even remembered me on a later visit, and seemed genuinely curious about how my project turned out. Clearly it's a knowledgeable staff!
                    by
                    • Verified Purchase
                    • Recommended
                    Darren was a great help to me. Fast and very nice and courteous. Helped me find a sale item that ...
                    Darren was a great help to me. Fast and very nice and courteous. Helped me find a sale item that I couldn’t find on my own and even helped me find a better option than what I was originally going to get. He really knows his stuff and is a great asset to your store and company for sure. Sammi I believe is the other associate who helped me and was very nice and helpful as well. This store is much better than the others in the area. I even go a little out of my way to make sure I can go to this store.
                    by
                    • Verified Purchase
                    • Recommended
                    We love shopping at this location. The store is always clean and well stocked. The employees are ...
                    We love shopping at this location. The store is always clean and well stocked. The employees are so friendly and helpful. They go out of their way to make sure we can find what we need. TJ at the Pro Desk is the BEST! He has helped us so much in the past few months while we have been working on updates on our home.
                    by
                    • Verified Purchase
                    • Recommended
                    Showing 1-30 of 402 reviews

                    Nearby Stores

                    Find Another Store

                    655 Memorial Dr

                    Chicopee, MA 01020

                    12.78 mi

                    Tool & Truck Rental

                    (413)593-7009

                    Pro Service Desk

                    (413)593-7003

                    Mon-Sat: 6:00am - 10:00pm

                    Sun: 8:00am - 8:00pm

                    2001 Boston Rd

                    Wilbraham, MA 01095

                    15.19 mi

                    Tool & Truck Rental

                    (413)543-9402

                    Pro Service Desk

                    (413)543-9461

                    Mon-Sat: 6:00am - 10:00pm

                    Sun: 8:00am - 7:00pm

                    179 Daggett Dr

                    West Springfield, MA 01089

                    15.94 mi

                    Tool & Truck Rental

                    (413)747-6630

                    Pro Service Desk

                    (413)747-6612

                    Mon-Sat: 6:00am - 10:00pm

                    Sun: 8:00am - 8:00pm