#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(720)348-3802

Rental Center

(720)348-3808

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1200 Mayberry Dr

Highlands Ranch, CO 80129

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 642 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (642)
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Showing 1-30 of 642 reviews
Always have what I want and has helpful employees
Always have what I want and has helpful employees
by
  • Verified Purchase
  • Recommended
If you are in the market for carpet- look no further. Highly recommend working with Nancy Lesic....
If you are in the market for carpet- look no further. Highly recommend working with Nancy Lesic. Her follow thru, advice, patience and professionalism are much appreciated!
by
  • Verified Purchase
  • Recommended
Very helpful managers, employees are friendly, had a great experience.
Very helpful managers, employees are friendly, had a great experience.
by
  • Verified Purchase
  • Recommended
Fantastic customer service here! Jason Fox helped us deliver our grill to our house because we co...
Fantastic customer service here! Jason Fox helped us deliver our grill to our house because we could not fit it in our vehicle. Thanks so much for an amazing experience. We will be coming back!
by
  • Verified Purchase
  • Recommended
Helpful, Nice and overall a great experience. If one staff member can not help they will reach ...
Helpful, Nice and overall a great experience. If one staff member can not help they will reach out to another member to find the answer. GOOD JOB ALL!!!
by
  • Verified Purchase
  • Recommended
I know big box stores are famous for their cavernous spaces and snow-leopard like customer servic...
I know big box stores are famous for their cavernous spaces and snow-leopard like customer service, but I eagerly anticipate the next competitor's advert where they lampoon the service desk jockey's obsession with smart phones. I can see it now: head buried in a screen while sixteen people wait in line: "The Home Depot. You need us. You'll be back". I had time to think up this nonsense during my last visit. Ace is the place with the helpful hardware man.
by
  • Verified Purchase
Their store is generally staffed with a lot of associates, so it's easy to find help whenever I g...
Their store is generally staffed with a lot of associates, so it's easy to find help whenever I go in there. Allen Clark in Hardware Dept. #25 did an outstanding job for me at the Highlands Ranch, CO Home Depot. I asked a simple question about how to solve my problem and he went above and beyond to help me solve it. He used tools in the store to help me drill a hole in a planter pot. He was helpful, knowledgeable, friendly and wouldn't give up until my issue was solved. He was fantastic!!! Thank you Allen for taking the extra time to care and help me out. You are a good person! God bless you!
by
  • Verified Purchase
I had an excellent experience with Roxanne at the return desk today. My online order came in dama...
I had an excellent experience with Roxanne at the return desk today. My online order came in damaged, and, despite the guy who was working at the online pickup desk (who definitely could use a lesson in good customer service) telling her to NOT give me an exchange (since my filters were 4 packs and the ones in the store were 2 packs, exact same product, different quantity but otherwise identical) Roxanne went above and beyond, disregarded his suggestion, and gave me discounts on the 2 packs so the price came out to the same as a 4 pack. She has outstanding customer service skills. WAY TO GO Roxanne. Excellent work!!
by
  • Verified Purchase
  • Recommended
We have found this Home Depot makes mistakes from time to time as do other stores and people, but...
We have found this Home Depot makes mistakes from time to time as do other stores and people, but no more than any of the others and we have always been more than satisfied, even happy with every resolution.
by
  • Verified Purchase
  • Recommended
I love this store!!!
I love this store!!!
by
  • Verified Purchase
  • Recommended
This store is set more organized than the others I have been in. Talon Construction
This store is set more organized than the others I have been in. Talon Construction
by
  • Verified Purchase
  • Recommended
Staff is very helpful and professional.
Staff is very helpful and professional.
by
  • Verified Purchase
  • Recommended
The store is clean and staff friendly
The store is clean and staff friendly
by
  • Verified Purchase
  • Recommended
Like this location
This is definitely one of my favorite locations to visit.
by
    • Recommended
    Great service
    Great service and speed at pro desk. Generally shelves are all stocked and have what I need
    by
      • Recommended
      Best store I have been to in Colorado or New Mexico.
      Best store I have been to in Colorado or New Mexico.
      by
      • Verified Purchase
      • Recommended
      Home depot forever
      Very satisfied of every home depot every day.Great service,great team.Good job
      by
        • Recommended
        I love the kids projects you host every month. It has given me special quality time with my grand...
        I love the kids projects you host every month. It has given me special quality time with my granddaughter. She just got her 25 project pin and we display her projects proudly.
        by
        • Verified Purchase
        • Recommended
        Great store with great, knowledgeable, friendly staff!
        Great store with great, knowledgeable, friendly staff!
        by
        • Verified Purchase
        • Recommended
        Very friendly and helpful personnel. Shelves are well stocked.
        Very friendly and helpful personnel. Shelves are well stocked.
        by
        • Verified Purchase
        • Recommended
        We purchased a new frig. with Dave and Michelle. Extremely helpful with us and great customer ser...
        We purchased a new frig. with Dave and Michelle. Extremely helpful with us and great customer service overall. They exceeded our expectations with our purchase experience. Will recommend and seek they're help in the future. Katie , cashier was also extremely nice.
        by
        • Verified Purchase
        • Recommended
        very clean
        very clean
        by
        • Verified Purchase
        • Recommended
        the store very organized love going to it..
        the store very organized love going to it..
        by
        • Verified Purchase
        • Recommended
        The store was very organized enjoy going their every week,....
        The store was very organized enjoy going their every week,....
        by
        • Verified Purchase
        • Recommended
        Very helpful and friendly staff. Didn't ask for assistance but rather they came to me offering h...
        Very helpful and friendly staff. Didn't ask for assistance but rather they came to me offering help.
        by
        • Verified Purchase
        • Recommended
        Improved help from employees walking in various areas of the store. Excellent variety of items i...
        Improved help from employees walking in various areas of the store. Excellent variety of items in many areas and reasonable costs. We were helped selecting a shower, selecting shower head and tile...all by three different knowledgeable people. Everyone was friendly and helpful.
        by
        • Verified Purchase
        • Recommended
        I appreciate the folks in this store and that I am able to bring my dog with me when I shop!
        I appreciate the folks in this store and that I am able to bring my dog with me when I shop!
        by
        • Verified Purchase
        • Recommended
        1 found this review helpful
        The employee at the online order pick up desk was very helpful and friendly
        The employee at the online order pick up desk was very helpful and friendly
        by
        • Verified Purchase
        • Recommended
        I always enjoy going to this Home Depot because of their friendly and helpful employees, and well...
        I always enjoy going to this Home Depot because of their friendly and helpful employees, and well stocked inventory.
        by
        • Verified Purchase
        • Recommended
        This is my favorite store to shop at; even more so than ladies' clothing shops!
        This is my favorite store to shop at; even more so than ladies' clothing shops!
        by
        • Verified Purchase
        • Recommended
        Showing 1-30 of 642 reviews

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