#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(201)217-6902

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

180 Twelfth Street

Jersey City, NJ 07310

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 384 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (384)
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Showing 1-10 of 384 reviews
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This customer chose to rate the product and not provide text.
by
    • Recommended
    Great
    This customer chose to rate the product and not provide text.
    by
      • Recommended
      This location nobody happened
      This location everybody is busy nobody happened. Everybody told me go this way. Go this way. Nobody walked with me the end. I come back home and I ordered online very bad experience.
      by
        Shop elsewhere
        When purchasing at this HD always check SKU with price in front of item, you will find that in many cases they will not match. An example recently I saw a prominent sales sign for a three step Gorilla Step Ladder, only to find the sales price was in front of the wrong but similar item that was actually marked at a much higher price. On tope of this the item in question was no longer in stock but sales sign remained. I wish this was a one oft. Unfortunately this seems to be the norm and not an exception at this HD . I usually have to check the sku and then on my phone to check the price of the item because enviably there will not be a price displayed or it is the wrong price with a different SKU. This HD is horrible of displaying the correct price for their merchandise. This is whether it is a similar item that is listed or items said to be in a section that the website or salesperson says is there, only to have the wrong item with much higher price in its place. And I thought Bait and Switch had been outlawed.
        by
          Decent store
          Bought some stuff there looks to be in good order. Got what I wanted and left. Very urban setting wouldn't go there if you are a large scale contractor. Perfect for small shopping.
          by
            • Recommended
            Caring, knowledgeable employee
            When you find one like Ms Eva Martinez, it makes the Shopping experience much more pleasurable. She is patient, knowledgeable, and really trying to help.
            by
              • Recommended
              Easy rental, helpful staff
              It was very convenient that the Rte 440 Jersey City store had a separate entrance for euipment rentals. I made the reservation online and pickup was 10 minutes max including all paperwork and instructions on how to use the power washer. The staff was efficient, courteous and knowledgeable. I've never used a power washer and they were patient and very helpful in answering my questions and showing me (twice) how to operate it until I felt comfortable. They even walked me to my car and loaded the machine, taking care not to scratch my old car. Great service, plus power washing is fun!
              by
                • Recommended
                Rude and not helpful
                I went to Home Depot to buy some plants for my garden. The two employees in the garden department were having a personal conversation and were not interested in helping me find what I needed. The store also had a very limited stock of perennials.
                by
                  Top Notch Customer Experience
                  This Home Depot location is staffed with a team that is invested in the customer experience. Every person wearing the Home Depot uniform greeted me, asked if I was being helped or offered assistance. The general atmosphere was calm and cool - no stress or bad energy anywhere. I got everything I needed and bought a few extras - Home Depot will do that, but great customer service has that effect on me.
                  by
                    • Recommended
                    Nice brand new store all new
                    Great service nice new products
                    by
                      • Recommended
                      Showing 1-10 of 384 reviews

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