#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(732)409-5474

Rental Center

(732)409-5480

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1990 Route 9

Howell, NJ 07731

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 504 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (504)
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Showing 1-30 of 504 reviews
Great customer service
Sandra and Jay noticed I was looking at a sawzall and approached me to inform me of a deal with Milwaukee tools. I did not have to go looking for help and I would not have known about the promotion if it wasn't for them. As far as I'm concerned both employees went above and beyond today.
by
    • Recommended
    Nice Location
    The staff is very helpful and the store is clean and organized. I love their outdoor garden supplies and selection of plants and flowers. It has a lot more than other stores I have visited.
    by
      • Recommended
      Great store
      Store manager Guy embodies what customer service means, he goes out of his way to ensure any issue is resolved. The store agent Cochise also provides good customer support.
      by
        • Recommended
        Great service from sales associate
        On May 14,2024, I was fortunate to be assisted by an associate from the tool dept, by the name , Joe. Joe was patient, knowledgeable, informative, and extremely customer-friendly.
        by
          • Recommended
          install process needs review it has been 3 days heard nothing
          purchased install for garage door opener and have heard nothing after 3 days. Need follow up in this area
          by
            uiper Friendly Staff
            I pass Home Depot every day on my way to work and most times I just need to exchange a water jug. The staff are always amicable and helpful.
            by
              • Recommended
              Best customer service ever!
              Exceptional customer service, personable, friendly, knowledgable!
              by
                Incredible service
                John from plumbing created a part for me by cutting a pipe which was perfect for my repair needs. I was unable to complete my project unless he used his expertise to create the fix !!!! He was so patient and a great listener too.
                by
                  • Recommended
                  great store!
                  restocked my supply of Duraflame logs and firewood. high quality products
                  by
                    • Recommended
                    Friendly store
                    Working in the area so convenient
                    by
                      • Recommended
                      Employees
                      Employees are very friendly and helpful
                      by
                        • Recommended
                        Very good staff
                        Everything in the is well displayed and kept up with
                        by
                          Very friendly employees
                          Very friendly people, especially appliance and tool rental
                          by
                            • Recommended
                            Thank you Rina
                            After visiting many design centers for ideas for our new kitchen, we were left very underwhelmed. That is until we spoke with a wonderful CSR at Home Depot, who scheduled us with an amazing designer named Rina. Rina took the time to go over every detail, and even gave us an updated model the very next day! We knew that we wanted to deal with Rina moving forward, and we have faith that she will design our dream kitchen! Thank you to both Home Depot and Rina!
                            by
                              Great store associates
                              Happy with the lamp I bought and the help I got from Dana too find it 5 star service!!!!
                              by
                                • Recommended
                                Avoid the Tool Rental Dept. - try other locations
                                After you endure a long wait you will likely be greeted by a nasty Mike who will bark at you and then tell you that you don't have a reservation when you do. Then won't apologize when he finds it in the system
                                by
                                  Great shop
                                  I ordered the kitchen cabinets there and it was presented me very in a professional manner.
                                  by
                                    • Recommended
                                    Great HD
                                    We were shopping for a few items and found them easily. We also wanted to look at sliding closet doors. A young man showed us sliding interior closet doors so now when we return to purchase them, we'll know right where to find them.
                                    by
                                      • Recommended
                                      Great customer service
                                      The employee Sam at returns desk is absolutely amazing
                                      by
                                        • Recommended
                                        Friendly Staff
                                        I purchased nuts and bolts for a project and found the selection impressive. Our cashier Cynthia was very friendly and professional. Love her! She is really funny!
                                        by
                                          • Recommended
                                          Friendly and helpful employees!
                                          I was looking for a toilet flapper and Sam from the returns desk greeted me she was so friendly and helped me find what I was looking for. She also was smiling and very friendly.
                                          by
                                            • Recommended
                                            Rude Cashier and Not Veteran Friendly
                                            Anthony the Cashier would not provide the Home Depot Veteran Discount, and was hostile and unappreciative towards a Veteran on Memorial Day Weekend!
                                            by
                                              A PLACE TO IMPROVE "HOME DEPOT".
                                              If I want a quality product I go to Home Depot, that's the only way I can make improvement without any delays.
                                              by
                                                • Recommended
                                                Employees are very helpful
                                                Home Depot in Howell is my go to. We do many remodels and Becky in the pro department is so helpful!
                                                by
                                                  • Recommended
                                                  GE Washer and Dryer
                                                  Recently purchased a GE Washer and Dryer to replace my 15 year old school appliance. Had a wonderful experience with Walter who is one of the appliance specialist. He is very knowledgeable on all appliances and helped us make the best decision for our our needs. Very warm and friendly. Melissa the store Supervisor is just as wonderful and helped us with an issue we had from a previous order. She also took the time to call us to check in when our new appliances got delivered to make sure all went well. Great experience with both Walter and Melissa.
                                                  by
                                                    • Recommended
                                                    Great customer service
                                                    We had to select tiles for our bathroom renovation and the specialist helped us by explaining details about each tile choice and getting samples for us to buy and take home before finally making our choice. We are very happy with our selection and can’t wait to start the renovation.
                                                    by
                                                      • Recommended
                                                      Great store, friendly staff
                                                      Title about sums it up. Moved into a new house nearby over the summer, so have spent a lot of time in the store. Always a positive experience.
                                                      by
                                                        • Recommended
                                                        Shopping made easy
                                                        Dianna makes shopping at the store pleasant
                                                        by
                                                          • Recommended
                                                          Great price
                                                          I went in the Howell home Depot looking for a dishwasher and was helped right away with a reasonable price and a better option Walter was very helpful
                                                          by
                                                            GREAT CUSTOMER SERVICE!!
                                                            I had an issue with a return due to a computer glitch and let me tell you , Rachel was relentless in getting it rectified. She went above and beyond with the assistance of Kevin who provided the "magic" key to our return riddle. Thanks to the great teamwork at this store I am a satisfied customer.. Thank you
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 504 reviews

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