Intown (richmond) #4632

4.7

out of 5

94% of customers recommend this store
Rating Breakdown
5
(367)
4
(38)
3
(12)
2
(6)
1
(19)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.8
The Home Depot
Contact Us
Main: (804)289-6020
Pro Desk: (804)289-4004
Tool & Truck Rental: (804)289-4010
Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm
Location
6501 W Broad St
Richmond, VA 23230

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Key Cutting

Nearby Stores

6.10 mi
  • 11260 W Broad St
  • Glen Allen, VA 23060
6.89 mi
  • 10233 Lakeridge Parkway
  • Ashland, VA 23005
7.73 mi
  • 1386 Car Mia Way
  • Richmond, VA 23235

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Intown (Richmond) Home Depot. We look forward to helping you start your next home improvement project.

No matter how complex your project may be, we're here to help you finish it. From custom kitchen cabinets to lighting our associates will get you in and out. Download our Home Depot product locator app in the app store to learn exactly where to find the product you are looking for in our store.

Supporting our community is important to us at The Home Depot and, since 2011, The Home Depot Foundation has invested more than $300 million in veteran causes and improved more than 43,000 veteran homes and facilities in 4,200 cities. In-store, we cover a wide variety of topics in our DIY workshops, where the focus is hands-on learning and providing you with expert advice.

We're here to provide the guidance you need every step of the way. Stop by today.

Sincerely,

The Intown (Richmond) Home Depot Team


How can I attend a workshop?
We currently have online livestream workshops that are taught by knowledgeable associates. Visit homedepot.com/workshops to see what’s available. For Kids Workshops activities visit here.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Is The Home Depot Intown (Richmond) hiring?
As an essential retailer, we're hiring seasonal associates in Customer Service/Sales, Store Support, Freight, and Merchandising. We’re taking measures to keep our associates and customers safe, including providing face coverings and gloves, limiting the number of customers in stores at one time, promoting social and physical distancing practices, and implementing additional cleaning measures to sanitize facilities. Apply now. The Home Depot® is an Equal Opportunity/M/F/Vet/Disabled Employer.

Does The Home Depot Intown (Richmond) offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:

  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your “Order Ready” communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.7

out of 5

442 reviews
5
(367)
4
(38)
3
(12)
2
(6)
1
(19)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.8
94% Of Customers
Recommend This Store 406 of 430 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Associate made sure we had everything for our project, friendly service.

5.0

out of 5

Associate made sure we had everything for our project, friendly service.

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Wow! shopping at this particular store is wonderful. The employees are friendly, helpful and kno...

5.0

out of 5

Wow! shopping at this particular store is wonderful. The employees are friendly, helpful and know how to do their job. The items I needed were not shelved yet, and an employee went, found and brought around the items I needed and loaded them into my car. Definitely FULL SERVICE store!

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Will never shop here again

1.0

out of 5

Will never shop here again

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Michael and Larry in the appliances dept are very knowledgeable and helpful!

5.0

out of 5

Michael and Larry in the appliances dept are very knowledgeable and helpful!

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Great employees that help customers. The constant friendly faces at this Home Depot. Supply were ...

5.0

out of 5

Great employees that help customers. The constant friendly faces at this Home Depot. Supply were very easy to find in the store and a very clean store.

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Store is busy as all gitout, but they deal with it in stride. Lots of good people work here. Help...

5.0

out of 5

Store is busy as all gitout, but they deal with it in stride. Lots of good people work here. Help available to a reasonable degree even at the busiest, and great service at all other times.

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We do not have a Home Depot in our area. We ordered a kitchen stove over the phone and were very ...

5.0

out of 5

We do not have a Home Depot in our area. We ordered a kitchen stove over the phone and were very impressed by the capable way in which it was handled.

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Rude cashier after asking for my husbands veterans discount. Due to pandemic he was unable to go....

1.0

out of 5

Rude cashier after asking for my husbands veterans discount. Due to pandemic he was unable to go. She let me use his credit card even though I am not authorized to do so but would not give his discount. Her name is Cynthia. I feel Home Depot needs to correct this and credit his card with the discount.

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