#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(804)289-4004
Tool & Truck Rental(804)289-4010
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6501 W Broad St
Richmond, VA 23230
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

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Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Large Equipment Rental

  • Home Depot Truck Rental

  • Moving Truck Rental

  • Propane Exchange

  • Tool Rental

  • Free WiFi

Recycling at The Home Depot

Did you know?

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Our store diverts waste from landfills by accepting lead acid batteries, rechargeable batteries, plastic plant pots, and CFLs for recycling.

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This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot has sold to Trex in the past. This is used to manufacture composite decking, bringing us one step closer to a circular economy.

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Since 2010, we have decreased electricity consumption by over 52% in our U.S. stores.

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The Home Depot's core values are based on doing the right thing for our associates and customers. This commitment extends beyond our stores to our local communities, as well as the environment. We are your partners in environmental sustainability. Read more about our eco actions.

Store Details

Welcome to the Intown (Richmond) Home Depot. It is a great day to get started on a new home improvement project.

We pride ourselves on our ability to help with your projects. When you need anything from flashlights to curtains, just ask, and our team will take care of you. Be sure to download The Home Depot product locator app and talk with an online associate to get immediate assistance. We make home improvement easy from every angle.

At The Home Depot, supporting the community is important to us. The Home Depot Foundation has pledged has pledged to invest $750 million in veteran causes by 2030.

We are here to help. No project is too big or too small. Stop by and see us today. Don't forget to browse the local ad before you arrive to know which items are on promotion.

Sincerely,

The Intown (Richmond) Home Depot Store Team

Do underground sprinklers make watering easier?

We've got all the sprinkler pipes and parts you need to repair or build your system. When you install a drip irrigation system, you can customize it to water your garden and landscaping perfectly. Update your watering cans and hoses to enjoy your flowers and greenery as you care for them.

When is the August Home Depot Kids Workshop?

Stop by the Kids Workshop from 9–noon on August 3rd, 2024, for this month's project. Building this kid-sized whiteboard on a stand is a great way to encourage fine motor skills, following directions, and creativity in your child. Team up with your kids to make this quick craft while supplies last. Don't forget to enjoy the fruits of your labor and leave some time to doodle and share your art with everyone!

How do I check the balance of my Home Depot gift card?

Gift cards to The Home Depot are a popular present for housewarming parties, birthdays, and the holidays. DIYers know they're fun to give and to receive. They can be purchased online at homedepot.com or in our brick-and-mortar stores. If you receive a gift card, you can visit your local Home Depot store and ask a cashier to check the balance for you or check your gift card balance online. Redeem our gift cards for online or in-store shopping, all with no additional fees.

Does The Home Depot Intown (Richmond) offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. with The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when shopping eligible Store Pickup items. We will let you know via email or text message when your order is ready at the store. Bring a valid, government-issued photo ID with you.

To pick up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" text message or email to tell us in the app that you're on the way.
3. After you arrive, park in a designated Curbside Pickup space, which is usually located near the front of the store.
4. Check in through the app to tell us you've arrived.
5. We will bring out your order and load it into your vehicle.

Find out more about Curbside Pickup.

Nearby Stores

Find Another Store

11260 W Broad St

Glen Allen, VA 23060

6.11 mi

Pro Service Desk

(804)364-3230

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

10233 Lakeridge Parkway

Ashland, VA 23005

6.90 mi

Tool & Truck Rental

(804)550-5868

Pro Service Desk

(804)550-5862

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

1386 Car Mia Way

Richmond, VA 23235

7.72 mi

Pro Service Desk

(804)897-7064

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

Customer Store Reviews

  • 4.7 out of 548 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (548)
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Showing 1-10 of 548 reviews
Great customer service
I interacted with four different employees during my visit and each one was knowledgeable, helpful, and very friendly. It was a very pleasant experience! I bought several pieces of wood which required cutting, and that process went very well. Even though I had some difficulty returning an item to to network trouble on the store's end, I enjoyed my time at this store and look forward to returning.
by
    • Recommended
    GREAT store experience
    Went in HD to look at battery powered lawn mowers and was helped by "Dan the Man". Very knowledgeable and helpful in all regards. Ryobi rep was also available for advice in selection. No pressure, just great help. Loaded my cart with the lawnmower and next in line was Laura at check-out. Another friendly, helpful staff member with a great smile. Couldn't have been a more pleasant shopping experience!
    by
      Excellent assistance!
      I went in to Home Depot to get the supplies I needed to decorate my daughter’s nursery and renovate my 5 year old’s room. From the time I started shopping up until the time I left, Calandra Seay, the store’s manager, ensured that all of my needs were taken care of! She paid specific attention to me in every department I needed help in and she was such a joy to me. I don’t usually visit this location because it is out of the way of my home, but I would come back just because the help that I received was phenomenal. The man that mixed my paint for me was spectacular as well! The staff here truly make the visit easy to come in and get exactly what you are looking for!
      by
        • Recommended
        Has stock that I want and great customer service!
        I buy tools often and mostly find the tools in stock at this store. They have knowledgeable staff here and many are available to help when needed.
        by
          • Recommended
          Super shopping experience
          Michael, appliance department, was friendly and very knowledgeable about products in the department. Great shopping experience. Can't wait to get my dishwasher tomorrow.
          by
            • Recommended
            Tyler went ABOVE AND BEYOND to help me!
            Tyler helped me select an orbital sander for my plaster walls. I had BOATLOADS of questions due to my lack of experience. No worries! Tyler was very kind and patient!
            by
              • Recommended
              1 found this review helpful
              Purchased; but NOT in the store!
              I am so angry that I went to this store; paid for my item; and when my contractor goes there to pick it up - it is not there!!! To make matters worse, the store staff didn't even care. They told me to drive to Short Pump and purchase again. SO ANGRY right now!
              by
                Amazing customer service experience
                I had a lot of items to purchase with an in store only coupon and the customer service employee was great. He looked them all up and helped us with everything we needed. He was happy and delightful
                by
                  • Recommended
                  Good experience buying an oven
                  I had a great experience buying a wall oven at Home Depot, because of great customer service and clear information about my purchase. I haven't received it yet, but the transaction of buying it was painless and great.
                  by
                    • Recommended
                    Good customer service
                    I only like to visit Home Depot at night because it’s normally extremely busy during the work day. Lanette was great, she helped me and fiancé and made our checkout seamless.
                    by
                      • Recommended
                      Showing 1-10 of 548 reviews