#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(804)289-4004
Tool & Truck Rental(804)289-4010
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6501 W Broad St
Richmond, VA 23230
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We're making shopping easier & safer during this difficult time.

StoreHeroCurbside ImageCurbside PickupOrder online and we'll bring your items out to your carLearn more

Nearby Stores

11260 W Broad St
Glen Allen, VA 23060
10233 Lakeridge Parkway
Ashland, VA 23005
1386 Car Mia Way
Richmond, VA 23235

Store Features

  • Buy Online Deliver from Store
  • Buy Online Pick Up in Store
  • Key Cutting
  • Kitchen Showroom
  • Large Equipment Rental
  • Home Depot Truck Rental
  • Moving Truck Rental
  • Propane Exchange
  • Tool Rental
  • Free WiFi

Recycling at Home Depot

Did you know?
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This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
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This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
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LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
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The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details

Welcome to the Intown (Richmond) Home Depot. No matter the size of the job, we're here to help you with your next DIY project.

Here at your local hardware store, we have everything you need for your DIY project. Whether you're looking for Hampton Bay patio furniture or lighting we've got you covered. Our skilled associates can help you find the products you need to complete your project. Download our Home Depot product locator app in the app store to learn exactly where to find the item you are looking for in our store.

Supporting our community is important to us at The Home Depot and, since 2011, The Home Depot Foundation has invested more than $300 million in veteran causes and improved more than 43,000 veteran homes and facilities in 4,200 cities. In-store, we cover a wide variety of topics in our DIY workshops, where the focus is hands-on learning and providing you with expert advice to complete your project.

We're here to help, no project is too big or too small. Drop by today and see what's new.

Sincerely,

The Intown (Richmond) Hardware Store Team
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When does The Home Depot Labor Day Savings Event start at my local store?
Stop by our Intown (Richmond) store between August 25th and September 5th for The Home Depot's Labor Day Sale. Get ready for fall with Labor Day deals on outdoor power equipment and lawn and garden supplies. With savings on paint, appliances, and flooring, we have everything you need to refresh your home before the holiday season. Finish this project and get ready for the next one with The Home Depot's Labor Day Savings Event.
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Are Kids Workshops offered at the Intown (Richmond) Home Depot?
Yes, the Intown (Richmond) store does offer in-person Kids Workshops. These free in-store events take place every first Saturday of the month between 9am and noon. Registration for kids workshops isn't open yet, but kits are available on a first-come, first-served basis, while supplies last. Keep little doers engaged with a new kit pack for each event. Included in the kits are all necessary craft materials, as well as instructions, stickers, an apron pin, a certificate of achievement, and a Discovery Education extension activity. Any required tools, such as paint, are provided at the workshop. Customers who prefer not to participate in the in-person event can pick up their free kit in-store or order online at our Kids Projects Activities page to have it shipped to their home. Visit our customer service counter or call us to check availability of the kits.
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How do I check my Home Depot gift card balance?
The Home Depot gift cards are a popular choice during the Holiday season, with givers and doers that can be purchased in-store at our brick-and-mortar stores or online at homedepot.com. If you are a recipient, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Our gift cards can be redeemed in-store or used to make purchases online with no additional fees.
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What additional precautions is The Home Depot taking in light of COVID-19?
As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.
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Does The Home Depot Intown (Richmond) offer curbside pickup?
We deliver curbside and you can order online for convenient store pickup daily until 6 p.m. Here's how:
  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your "Order Ready" communication. Remember to bring your identification.

Customer Store Reviews

  • 4.7
    out of 511 reviews
  • 94%recommend this product
94%
Of Customers
Recommend This Store
466 of 496 reviews
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Filter Reviews By:Rating, Profile, Gender, Age (511)
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Showing 1-30 of 511 reviews
I've always thought Home Depot was very helpful. I'm a decorator and the employees there are alw...
I've always thought Home Depot was very helpful. I'm a decorator and the employees there are always willing to help me find a solution for my projects.
by
  • Verified Purchase
  • Recommended
Great
Place was great and john was a huge help I love this place
by
  • DIY
  • Recommended
My husband and I purchased a home this past September, the staff and the assistant manager, Marcu...
My husband and I purchased a home this past September, the staff and the assistant manager, Marcus Have been fantastic, we have purchased pavers please put in a sprinkler system you name it we’ve been doing just tons of home improvements ... This last go around we decided to enter our receipts because we probably have about $5000 worth of receipts. Anyways on kudos to this location we are very happy with it. Most sincerely Robin and Dyric Ramirez
by
  • Verified Purchase
  • Recommended
excellent customer service, staff helpful and knowledgable
excellent customer service, staff helpful and knowledgable
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This store is always great. They seem to always be well stocked. Staff always is available to he...
This store is always great. They seem to always be well stocked. Staff always is available to help when needed.
by
  • Verified Purchase
  • Recommended
Some employees lack proper customer service skills. I have noted that all customers are not treat...
Some employees lack proper customer service skills. I have noted that all customers are not treated with the same respect. I am a healthcare professional and realize that I work for my patients, because they are how I am paid. It is the same with customers who enter any place of business and will be spending their hard earned money.
by
  • Verified Purchase
The store is clean and neat. The employees are wonderful and knowledgable.
The store is clean and neat. The employees are wonderful and knowledgable.
by
  • Verified Purchase
  • Recommended
Home Depot is a great place to shop for any home improvements needed in the home.
Home Depot is a great place to shop for any home improvements needed in the home.
by
  • Verified Purchase
  • Recommended
Store employees are scarce at night, don't speak and acknowledge customers. It is like they are ...
Store employees are scarce at night, don't speak and acknowledge customers. It is like they are afraid to speak because they may have to do something or answer a question or really assist a customer. Only self checkout on this particular evening - one employee was helpful with expediting that process.
by
  • Verified Purchase
1 found this review helpful
The manager Diana was very helpful.
The manager Diana was very helpful.
by
  • Verified Purchase
  • Recommended
Showing 1-10 of 511 reviews