#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(785)331-1442

Rental Center

(785)331-1448

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 5:00pm

Thu:
6:00am - 9:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1910 West 31st St

Lawrence, KS 66046

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 518 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (518)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 518 reviews
LoveHomeDepot
I love Home Depot. I just bought a house that needs a little TLC & HOME DEPOT is the only place I will get supplies and products to continue both my upgrades and maintenance for my home. The staff is always helpful and pleasant and goes the extra mile to make sure I have what I need. I would recommend this store to both family and friends.
by
  • DIY
  • Recommended
Great store experience
This was on black friday, product easy to find. Was asked several times throughout the store if I needed any help.
by
  • DIY
  • Recommended
Great in store pick up
I was extremely satisfied with the associate at the customer service desk.
by
  • DIY
  • Recommended
Master Bath Remodel
I selected my design from the Onyx website and took pictures in with me as an example of the items I wanted in my new walk in shower. The associate was knowledgeable of the system and the ordering from Onyx and we had everything entered in just a few minutes. I've always had success working with the associates in Kitchen and Bath at THD and we are almost complete with my remodeling. Thanks THD!!
by
  • DIY
  • Recommended
Great Store Experience!!!
We have had excellent experience with the tool rental department at this Home Depot. We recently rented a Drywall Jack and bought several pieces of drywall to do a project in the living room. Two associates loaded about 20 pieces of drywall for us, then when we finished check out, the young man who had done the rental of the drywall jack saw us at the check out and followed us out to help load the drywall in our truck with us, prior to loading the jack. Overall this was a very unexpected blessing as my husband was really having back issues that day.. Thank you to all the helpful Home Depot employees!!!
by
  • DIY
  • Recommended
Helpful associates
Giovanny and Scott both provided top-notch customer service and exuded amazing patience and understanding when asked a multitude of questions.
by
    • Recommended
    Need DIY help - Home Depot is the best
    I'm an old man with a bad back. I was buying bags of rock each weighing at least 75 lbs. the first one maybe only 25 lbs; the sixth one I'm sure weighed at least 500lbs. The store was busy and when the cashier called for help for me to load my car it took too long for someone to arrive. So I started loading my car. (Hey I'm a MAN, Machoism doesn't get old, just your body. I can't let a small woman do the heavy lifting.) The cashier, Ila, noticed no one had arrived to help me. She came out from her register and began to load. She never stopped smiling and wouldn't stop helping even though another customer had to wait a minute or two to check out. I was impressed with her obvious desire to help and her smile. I've shopped at Home Depot often and she is not the exception. every employee I've met there seems to want to do anything they can to make your shopping experience as fast and as easy as possible. No matter how grumpy I am, they don't ever "grump" back, even though I probably deserve it.. Oh, BTW, just as we loaded the last bag another employee arrived to help. then the apologies started again. The Lawrence Home Depot is a great place to shop for all those DIY things with which you are tasked.
    by
    • DIY
    • Recommended
    Very Helpful Floor Associate
    I came in to find a ladder today. I had an idea of what I needed, but I'm a new homeowner. So pretty much every purchase I make is new to me. I stopped in Tools to ask an associate where the ladders are kept in the store. The employee not only showed me where the ladders are kept, but also helped me pick one out. Then he carried it to the check out line for me, waited patiently while I applied for a Home Depot card, then carried it out to my car for me, AND helped me finagle it into my car. Thank you for the great service!
    by
      • Recommended
      Returned Item
      Went to Home Depot to return some electrical wire which was the wrong size. The Customer service rep. took it off our Home Depot Credit card. It was SO Simple and eay and only took a minute. We went on and purchased the right size wire. Very satisfied.
      by
      • DIY
      • Recommended
      Very helpful and friendly
      Store employees are knowledgeable and willing to help you.
      by
        • Recommended
        Great time
        The was in good shape, and ready for their customers
        by
          • Recommended
          great experience
          Everything looked great. Everyone who helped me was great.
          by
            • Recommended
            Great experience at store.
            I was able to find everything I had on my list and very quickly.
            by
            • DIY
            • Recommended
            Great experience!
            Gail was a very nice lady and got all my questions answered. I highly recommend Home Depot.
            by
              • Recommended
              Excellent store experience
              I came to purchase paint and was offered assistance immediately. The associate assisted me with selecting the texture of paint that I needed and quickly and efficiently prepared the paint. I was in and out of the store in a short amount of time, which was helpful as I had another commitment after this visit. Home Depot is one of my favorite stores and this visit once again reinforced my satisfaction with this store!
              by
              • DIY
              • Recommended
              Shopping at Lawrence's Home Depot
              Thank you for providing us quality materials, and items needed for maintaining and updating our DayCare and Preschool at 360 Kid's Academy. Appreicate the store being clean and shelves stocked with ample stock for small and large projects. Keep up the great work.
              by
              • Recommended
              Better than their neighbor
              I just love this store, my better half, well she allows me to! Thank you for being a great Depot and keep up the great work!
              by
                • Recommended
                super duper
                over all sure a lot better than the competitors !!
                by
                • DIY
                • Recommended
                Helpful staff!
                I'm in the store enough with my projects to see how various employees treat customers, how the shelves are stocked, etc. This branch has to be the friendliest, most helpful in the area! Shelves are well stocked and they are sensitive to how long the lines are to check out. They get help and move the check out lines during busier times. 5 stars from me.
                by
                • DIY
                Disappointing basic service
                Normally, I don't find much point in filling out reviews, as I doubt my opinions will ever affect the local store. Overall, I was very disappointed in my recent visit. Once I found an unused lumber cart, and there were few to find, I had to sift through the junk decking to get the few decent boards I needed. I don't like the fact that the price on the new "cedar tone" treated wood is almost double the phased-out "yellow" wood. Being forced to get the cedar toned wood because it has to match all the other pieces of treated wood is ridiculous. After loading up my lumber, I had to find a clear path to walk down, as the main aisle that runs from one side to the other was blocked by a pallet jack and another unused cart. Once at the register, I had to wait, literally, 5-6 minutes to check out because there weren't sufficient lanes open. I don't feel that my dissatisfaction with the check-out time is unwarranted either. This was on a Sunday, about mid-morning, so there were a fair amount of people in the store. It seems that the decent help they used to have is now gone, replaced by employees that don't really care about being there, or providing good customer service. And I'm fairly lenient when it comes to retail customer service. Home Depot is making the decision to shop exclusively at the new Menards that's opening next door, that's also twice the size as the local HD, much easier.
                by
                • DIY
                Good Place to Shop
                This is always our stop on a Sunday morning before heading home. We enjoy walking the isles looking at ideas fro future projects and picking up items for current ones. Enjoyable atmosphere, nice people, a calm experience.
                by
                • DIY
                • Recommended
                home owner
                store is good. there are some things i cant get there , but it is still a good store. i get what i need would like too get stuff that other store offer. but like i said its a good store. needs more wood options. thin plywood too. hahaha
                by
                • DIY
                • Recommended
                great store ecperience
                Store was clean. Easy to find stuff. Freindly employees.
                by
                  • Recommended
                  Staff not very helpful
                  A sign said 20% off select ceramic pots, discount good until 10/30/2015, but the associates didn't know which pots the discount applied to. The manager's solution was to take the sign down and tell me all the pots that were 20% off had already been sold.
                  by
                  • DIY
                  Very Helpful Associates
                  I didn't need any assistance but was nicely asked by two different associates if i needed any assistance. I did the self checkout which made it easy to get in and out quickly. I often come to this location and the associates are very friendly every time.
                  by
                  • Pro
                  • Recommended
                  Good shopping experience!
                  Good selection of products, good prices. I enjoy the convenience of the self-check-out. Employees are always helpful.
                  by
                  • DIY
                  • Recommended
                  Great Store
                  Items are easily found and identified. The associates are knowledgeable and willingly assist. We have never had problems if or when a return was necessary. We have generally had very good experiences at Home Depot.
                  by
                    • Recommended
                    Great store experience
                    The store was clean. Associates friendly,helpfull and avalible. Cashier was knowledgeable .
                    by
                      • Recommended
                      Overall, a fine experience at the Lawrence, KS Home Depot!
                      Plenty of store associates to help me locate my needs. |They were knowledgeable of their departments and helpful locating help in others. The store had everything I needed!
                      by
                      • DIY
                      • Recommended
                      good products, great people
                      Good Customer service. Associates always available to help if needed.
                      by
                        • Recommended
                        Showing 1-30 of 518 reviews

                        Nearby Stores

                        Find Another Store

                        20025 West 154th St

                        Olathe, KS 66062

                        24.33 mi

                        Rental Center

                        (913)768-3408

                        Pro Service Desk

                        (913)768-3402

                        Mon-Tue: 6:00am - 9:00pm

                        Wed: 6:00am - 5:00pm

                        Thu: 6:00am - 9:00pm

                        Fri: 6:00am - 9:00pm

                        Sat: 6:00am - 9:00pm

                        Sun: 8:00am - 8:00pm

                        11850 S Strang Line Rd

                        Olathe, KS 66062

                        26.34 mi

                        Pro Service Desk

                        (913)324-0414

                        Mon-Tue: 6:00am - 9:00pm

                        Wed: 6:00am - 5:00pm

                        Thu: 6:00am - 9:00pm

                        Fri: 6:00am - 9:00pm

                        Sat: 6:00am - 9:00pm

                        Sun: 8:00am - 8:00pm

                        15501 W 67th St

                        Shawnee, KS 66217

                        26.86 mi

                        Pro Service Desk

                        (913)248-6419

                        Mon-Tue: 6:00am - 9:00pm

                        Wed: 6:00am - 5:00pm

                        Thu: 6:00am - 9:00pm

                        Fri: 6:00am - 9:00pm

                        Sat: 6:00am - 9:00pm

                        Sun: 8:00am - 8:00pm