Reviews for Lawrence #2211

I love Home Depot. I just bought a house that needs a little TLC & HOME DEPOT is the only place I will get supplies and products to continue both my upgrades and maintenance for my home. The staff is always helpful and pleasant and goes the extra mile to make sure I have what I need. I would recommend this store to both family and friends.

This was on black friday, product easy to find. Was asked several times throughout the store if I needed any help.

I was extremely satisfied with the associate at the customer service desk.

I selected my design from the Onyx website and took pictures in with me as an example of the items I wanted in my new walk in shower. The associate was knowledgeable of the system and the ordering from Onyx and we had everything entered in just a few minutes. I've always had success working with the associates in Kitchen and Bath at THD and we are almost complete with my remodeling. Thanks THD!!

We have had excellent experience with the tool rental department at this Home Depot. We recently rented a Drywall Jack and bought several pieces of drywall to do a project in the living room. Two associates loaded about 20 pieces of drywall for us, then when we finished check out, the young man who had done the rental of the drywall jack saw us at the check out and followed us out to help load the drywall in our truck with us, prior to loading the jack. Overall this was a very unexpected blessing as my husband was really having back issues that day.. Thank you to all the helpful Home Depot employees!!!

Giovanny and Scott both provided top-notch customer service and exuded amazing patience and understanding when asked a multitude of questions.

I'm an old man with a bad back. I was buying bags of rock each weighing at least 75 lbs. the first one maybe only 25 lbs; the sixth one I'm sure weighed at least 500lbs. The store was busy and when the cashier called for help for me to load my car it took too long for someone to arrive. So I started loading my car. (Hey I'm a MAN, Machoism doesn't get old, just your body. I can't let a small woman do the heavy lifting.) The cashier, Ila, noticed no one had arrived to help me. She came out from her register and began to load. She never stopped smiling and wouldn't stop helping even though another customer had to wait a minute or two to check out. I was impressed with her obvious desire to help and her smile. I've shopped at Home Depot often and she is not the exception. every employee I've met there seems to want to do anything they can to make your shopping experience as fast and as easy as possible. No matter how grumpy I am, they don't ever "grump" back, even though I probably deserve it.. Oh, BTW, just as we loaded the last bag another employee arrived to help. then the apologies started again. The Lawrence Home Depot is a great place to shop for all those DIY things with which you are tasked.

I came in to find a ladder today. I had an idea of what I needed, but I'm a new homeowner. So pretty much every purchase I make is new to me. I stopped in Tools to ask an associate where the ladders are kept in the store. The employee not only showed me where the ladders are kept, but also helped me pick one out. Then he carried it to the check out line for me, waited patiently while I applied for a Home Depot card, then carried it out to my car for me, AND helped me finagle it into my car. Thank you for the great service!

Went to Home Depot to return some electrical wire which was the wrong size. The Customer service rep. took it off our Home Depot Credit card. It was SO Simple and eay and only took a minute. We went on and purchased the right size wire. Very satisfied.

Store employees are knowledgeable and willing to help you.

The was in good shape, and ready for their customers

Everything looked great. Everyone who helped me was great.

I was able to find everything I had on my list and very quickly.

Gail was a very nice lady and got all my questions answered. I highly recommend Home Depot.

I came to purchase paint and was offered assistance immediately. The associate assisted me with selecting the texture of paint that I needed and quickly and efficiently prepared the paint. I was in and out of the store in a short amount of time, which was helpful as I had another commitment after this visit. Home Depot is one of my favorite stores and this visit once again reinforced my satisfaction with this store!

Thank you for providing us quality materials, and items needed for maintaining and updating our DayCare and Preschool at 360 Kid's Academy. Appreicate the store being clean and shelves stocked with ample stock for small and large projects. Keep up the great work.

I just love this store, my better half, well she allows me to! Thank you for being a great Depot and keep up the great work!

over all sure a lot better than the competitors !!

I'm in the store enough with my projects to see how various employees treat customers, how the shelves are stocked, etc. This branch has to be the friendliest, most helpful in the area! Shelves are well stocked and they are sensitive to how long the lines are to check out. They get help and move the check out lines during busier times. 5 stars from me.

Normally, I don't find much point in filling out reviews, as I doubt my opinions will ever affect the local store. Overall, I was very disappointed in my recent visit. Once I found an unused lumber cart, and there were few to find, I had to sift through the junk decking to get the few decent boards I needed. I don't like the fact that the price on the new "cedar tone" treated wood is almost double the phased-out "yellow" wood. Being forced to get the cedar toned wood because it has to match all the other pieces of treated wood is ridiculous. After loading up my lumber, I had to find a clear path to walk down, as the main aisle that runs from one side to the other was blocked by a pallet jack and another unused cart. Once at the register, I had to wait, literally, 5-6 minutes to check out because there weren't sufficient lanes open. I don't feel that my dissatisfaction with the check-out time is unwarranted either. This was on a Sunday, about mid-morning, so there were a fair amount of people in the store. It seems that the decent help they used to have is now gone, replaced by employees that don't really care about being there, or providing good customer service. And I'm fairly lenient when it comes to retail customer service. Home Depot is making the decision to shop exclusively at the new Menards that's opening next door, that's also twice the size as the local HD, much easier.

This is always our stop on a Sunday morning before heading home. We enjoy walking the isles looking at ideas fro future projects and picking up items for current ones. Enjoyable atmosphere, nice people, a calm experience.

store is good. there are some things i cant get there , but it is still a good store. i get what i need would like too get stuff that other store offer. but like i said its a good store. needs more wood options. thin plywood too. hahaha

Store was clean. Easy to find stuff. Freindly employees.

A sign said 20% off select ceramic pots, discount good until 10/30/2015, but the associates didn't know which pots the discount applied to. The manager's solution was to take the sign down and tell me all the pots that were 20% off had already been sold.

I didn't need any assistance but was nicely asked by two different associates if i needed any assistance. I did the self checkout which made it easy to get in and out quickly. I often come to this location and the associates are very friendly every time.

Good selection of products, good prices. I enjoy the convenience of the self-check-out. Employees are always helpful.

Items are easily found and identified. The associates are knowledgeable and willingly assist. We have never had problems if or when a return was necessary. We have generally had very good experiences at Home Depot.

The store was clean. Associates friendly,helpfull and avalible. Cashier was knowledgeable .

Plenty of store associates to help me locate my needs. |They were knowledgeable of their departments and helpful locating help in others. The store had everything I needed!

Good Customer service. Associates always available to help if needed.