Filter Reviews By:Rating, Profile, Gender, Age (472)
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Showing 1-30 of 472 reviews
May 9, 2022
12X24 CARRARA WHITE MATTE
Redoing our bathroom and really like the look of the Carrara white tile. We installed it and grouted- looked super nice, until my bf knelt on it to help with grout and cracked two tiles, quickly made a trip to HD to get 2 more pieces to replace- got home and he gently tapped a tile with a rubber mallet and cracked another one!! Another trip to HD- I know we should have gotten 3 pieces the first time- just in case. Now the tile is all installed- mud and grout are all dried and we can finally see the light at the end of the tunnel- NOPE!! Went to install the vanity and the weight of him holding the vanity cracked ANOTHER tile!!! We are now waiting on a special order of Carrara vinyl from another vendor to put over the whole floor of tile that kept cracking. I can't tell you the time that went into laying this tile!!!!!! We've laid tile dozens of times and never had this happen!! AWFUL AWFUL EXPERIENCE WITH THIS TILE!!!!!!!
by
1 found this review helpful
Aug 5, 2024
Amazing help from Emily in the Power tool area and Collin from Self checkout
I had Amazing help from Emily in the Power tool area and Collin from Self checkout and they helped me find everything I was looking for and did an amazing job and treated me with respect.
Thank you
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Recommended
Aug 3, 2024
Self checkout
I needed assistance from an employee to purchase items from the self checkout. I generally need assistance when I use it so why won't you trash them as someone needs to fix errors anyway and I won't have to wait for assistance. I would rather stand in line and wait my turn to be checked out and not be frustrated with a poorly designed checkout system.
by
Jul 28, 2024
Excellent shopping experience
Cheri in appliances was very friendly and very helpful. My washer broke over the weekend and my husband and I went to Home Depot in Layton. Cheri helped us and we purchased a washer and walked away very happy.
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Recommended
Jul 25, 2024
Stress free exchange
I very rarely write reviews, but my experience with the cashier David was above and beyond great. Buying a product there is always the hope that it will work as advertised. When our item needed to be returned we had that dreaded stress that comes knowing you're going to be hassled despite the return policy. We didn't want our money back, we wanted the product to work and decided to just exchange it. David made that experience flawless. He worked with us, even helping us locate and obtain the replacement. While we waited, he made our interaction pleasant and his demeanor was fantastic. He was who I would hope to be greeted by every time because of how pleasant he was. Thanks David!
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Recommended
Jul 23, 2024
Everything I need
Great store, friendly and helpful staff.
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Recommended
Jul 18, 2024
Very Helpful Staff
It is good to see that there are still some big box stores that have well trained and very helpful staff. This Home Depot staff even looked you in the eyes instead of avoiding eye contact as most other employees do these days.
by
Recommended
Jul 14, 2024
Wonderful Customer Service
General store met expectations - consistent with the Home Depot brand. Positive experience in terms of selection, product availability, etc. but this location had particularly wonderful customer service! Emily helped me pick out some new power tools and she was GREAT. Helpful without being condescending, and I feel like I came away with tools to meet my specific needs without being “upsold”.
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Recommended
Jul 7, 2024
Destiny at the garden isle
She was extremely helpful and professional. Answered our questions and searched up products that we needed. Highly recommend destiny to help out with any garden need!
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Recommended
Jun 16, 2024
Great service!
Everyone was helpful and looking for ways to assist me. Unlike my home store in Idaho falls, Idaho
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Recommended
Jun 16, 2024
Knowledge based sale
Rarely you find a salesperson passionate about specialized products. Cody and Alicia were Rock Stars!
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Recommended
Jun 8, 2024
Great employees
Cashier "Karen" and Loader Trevor "D" are exemplary company employees. There are other's, but these two ALWAYS stand out!
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Recommended
Jun 6, 2024
Great Service
Love the help and the friendly employees at this store.
by
May 20, 2024
Great Customer Service
What a great day at Home Depot, Dave offered his knowledge and help with a friendly attitude, and his exceptional willingness to help me with landscape fabric.
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Recommended
May 11, 2024
Awesome Cashier
I have never had a better experience at a Home Depot before! This one was awesome. They were happy and cheerful and looked like they loved their job.
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Recommended
Apr 28, 2024
Lumber assistance
Cole and Trever B were amazing in lumber! Cut two pieces of scrap wood for me and were very friendly and answered questions for me about potentially having my kids apply for jobs at Home Depot. I really appreciated their positive and helpful attitude!
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Recommended
Apr 12, 2024
Great employees.
The employees are eager to help with a smile.
by
Apr 7, 2024
Great features
Great dirt for my garden beds
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Recommended
Mar 16, 2024
Great Employees
best thing about this location is the employees they are always willing to help and are looing out for you!! not like the other place that starts with "L" where the employees hide from you lol
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Recommended
1 found this review helpful
Feb 24, 2024
Great Customer Service.
This store is amazing the employees are very helpful.
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Recommended
1 found this review helpful
Feb 20, 2024
Customer service flooring department
Your employees Chris Lynch, Christian and Abraham made my purchase of flooring the best ever.
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Recommended
Jan 27, 2024
Had a good experience.
I was having trouble finding an item, they swiftly found it for me.
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Recommended
Jan 2, 2024
SHELF AVALIBILITY / DEF EXHAUST FILTER CLEANER
I BUY IT KEEP MY TRUCK IN GOOD RUNNING ORDER
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Recommended
Dec 15, 2023
Merryah the head cashier was awesome at Layton
Merryah was awesome helpful and kind
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Recommended
Nov 24, 2023
Love the cashier
I was in on Black Friday, found everything I needed, and Emily the cashier was so sweet and kind! She called me right over and while checking out we chatted a little about Halloween as I was still wearing my Sanderson Sister sweater and my Halloween Mickey Crocs.
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Recommended
Nov 23, 2023
Friendly staff
I have been shopping at Home Depot for years and the staff are.great. They are very knowledgeable and helpful. I have always had a great experience shopping at Home Depot. Deborah Busby is very knowledgeable and extremely helpful.
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Recommended
1 found this review helpful
Nov 22, 2023
Hailey at the pro desk is a superstar
Hailey at the pro desk. Best customer service I've seen in forever. She is very knowledgeable and extremely helpful. She went above and beyond to make sure I got what I needed and for the best price. I wish all customer service experiences were like this.
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Recommended
Nov 4, 2023
Check out related
I get emails for receipts for things that I didn’t purchase
by
Oct 31, 2023
Great Store...
I love shopping at the Home Depot and love your Rigid power tools.
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Recommended
Oct 19, 2023
Great employees
I am working on a project in the back yard, they pointed me to the places I needed to be.