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Showing 1-30 of 533 reviews
Jul 7, 2016
Not enough employees care about helping customers
Most employees don't want to be bothered by customers. Boxes and displays often blocking aisles. Employees are not trained on where items are and often can't help locate items. Items sometimes not marked with whatever is needed at checkout so is a delay in getting checked out.
by
Pro
Verified Purchase
4 found this review helpful
Jul 6, 2016
Great!
Great service and great prices!Always find what we are looking for and the employees are very helpful.
by
Recommended
Jun 28, 2016
Dishwasher
Home Depot had the best prices on dishwashers. They also had the best price on delivery and hook up. The men that delivered it and hooked it up were gentleman and cleaned up after themselves. A great experience.
by
Recommended
Jun 27, 2016
takes forever to get help with finding and getting info on what I want to purchase
takes forever to get help with finding and getting info on what I want to purchase
also aisles are blocked by boxes, ladders, other stuff
prices not on items
by
DIY
Verified Purchase
1 found this review helpful
Jun 23, 2016
Welcomed
Very pleasant and great customer service and loved the coupon savings on purchasing new washer and dryer
by
Pro
Verified Purchase
Recommended
Jun 13, 2016
Appreciated employee assistance
The store is easy to navigate and I have been in the electrical department on several occasions receiving assistance and advice from the electrical store associate on the materials that I need to perform the task that I want to complete. He has been very helpful.
by
DIY
Verified Purchase
Recommended
Jun 11, 2016
Great experience!
The store is always clean, the associates are friendly, and the lines are never too long.
by
DIY
Verified Purchase
Recommended
Jun 10, 2016
Good Experience
Shopped in the evening and there were still enough personnel to assist us, friendly as well
by
DIY
Verified Purchase
Recommended
Jun 6, 2016
Great visit
Ask employee(hardware) the location of an item he took me to it, ask what it was for and ended up showing another product that made what I was doing much better
by
DIY
Verified Purchase
Recommended
Jun 1, 2016
Great store and staff.
Friendly and helpful staff. More knowledgeable about the departments they work in than other stores.
by
DIY
Verified Purchase
Recommended
Jun 1, 2016
Had a great shopping time. The workers are very kind. Thanks!
The store was clean. A very nice place to shop. I would send my family to this location. The best.
by
Verified Purchase
Recommended
May 26, 2016
Got What I needed In Short Time!
Great excellent staff;friendly; courteous and outgoing.
by
Pro
Verified Purchase
Recommended
May 20, 2016
Always a great experience
I live over 50 miles away, but I always go to the Richmond Road store. As a Military vet, I am always treated with respect, not that I have been disrespected in other stores, but I just like the atmosphere at this store best. Be proud of this store.
by
DIY
Verified Purchase
Recommended
May 14, 2016
A helping hand, a sale made with a friendly smile and dedication to customer service!
I asked a specific question concerning an item I found on the internet and ask the representative about the price I had found. He looked up the bar code and after we talked I decided on the product that I came in to purchase. Being Retired Military I received the additional 10% off, so I not only had a great purchase but was able to get a great price. Thank you for your service and the tremendous customer support!
by
DIY
Verified Purchase
Recommended
May 12, 2016
always great
I always enjoy shopping this store. they always have what I need and they are very helpful.
by
DIY
Verified Purchase
Recommended
May 9, 2016
Great selection and employees
They had what I needed when my local Lowe's store did not,
by
DIY
Verified Purchase
Recommended
May 6, 2016
Great Store Experience
Employees were friendly and helpful. I recommend for shopping needs.
by
Verified Purchase
Recommended
May 6, 2016
Nice Experience
Staff was very friendly, knowledgeable, and professional.
by
DIY
Verified Purchase
Recommended
May 3, 2016
Good Store
The workers were eager to help, and actually asked me if I needed anything instead of me having to hunt someone down.
by
DIY
Verified Purchase
Recommended
May 1, 2016
Great employees
I was impressed by the employees. Every where I went in the store, there were associates helping people. If they weren't helping someone already, they offered their assistance. Several employees greeted me as I passed by. When I decided which product I was interested in, the employee in the paint department offered some tips and suggestions for the item as well as pointed out a lower cost option. This is my favorite Home Improvement store to visit.
by
DIY
Verified Purchase
Recommended
Apr 28, 2016
Service Poor
Finding help is an issue and Management does not care about customer service.
by
Pro
Verified Purchase
4 found this review helpful
Apr 13, 2016
Always a nice neighborhood stop
People are friendly and do a nice job keeping the store well stocked and accesible.
by
DIY
Verified Purchase
Recommended
Apr 6, 2016
Great Store, Very Helpful and Knowledgeable Staff
This store has really helpful associates that are very knowledgeable and very willing to assist customers. We bought a special order door here and the associate was able to walk us through all our options to help us find the best deal for our needs.
by
Recommended
1 found this review helpful
Mar 26, 2016
Great Customer Services!
The products were easy for me to find. Customer Services with the store associate and cashier were friendly.
by
DIY
Recommended
Mar 25, 2016
NEVER LETS ME DOWN
No matter where I go the Home Depot staff and store inventory never let me down. Thank you for paying attention to detail with what you do.
by
DIY
Recommended
Mar 21, 2016
great place
great service/great people...................................................................
by
Recommended
Mar 21, 2016
Great Customer service
Best customer service I've gotten anywhere. The store manager went way out of his way to make my day easier, very good people.
by
DIY
Recommended
Mar 21, 2016
Great store experience
The store was very clean and organized, which enabled me to locate my product quickly. The associates were available if needed and the cashier was very friendly.
by
Recommended
Mar 19, 2016
Very good experience
well organized store. nice visit. had what we needed.
by
DIY
Recommended
Mar 12, 2016
Made everything easier than I expected!
I was assisted getting to the area I needed to shop. The staff was quite helpful, and very knowledgeable of what I needed.